Luxury Watch Supply  Reviews 

4,685
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 725 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless website navigation, the remarkable ease of entering daily raffles, and the incredible selection of high-end luxury timepieces available. Reviewers also note the exceptionally friendly staff members, describing that participating in the draws and interacting with the team is a genuinely fun and rewarding process. However, some people mentioned that it can be deeply frustrating not to win anything despite entering multiple competitions over a long period of time. Consumers also noted a noticeable lack of clear communication and information regarding exactly when specific draws take place or when competitions officially close.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the brilliant selection of... See more

User experience

Customers had positive experiences with user experience, highlighting how easy it is to register, navigate... See more

Competition

Reviewers mention positive feedback about competition, highlighting that the process is easy and the odds for... See more

Website

People report positive experiences with website, finding it easy to navigate, use, and register on. Consumers... See more

Staff

Consumers find staff to be exceptionally professional, diligent, and responsive throughout the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It’s been a wonderful experience, being among other like minded watch enthusiasts. The questions and playing to win a unique time piece is a monthly ritual. Recently, winning at 3rd place... See more

Rated 5 out of 5 stars

Professional manage website that gives you the opportunity to obtain a unique watch. At the same time helping the environment with tree planting. Win win for everyone. I enjoyed the free points t... See more

Rated 5 out of 5 stars

So you won’t always win . But when you do , and I have two times , it is the most amazing experience . Your notified fast , like within a few hours fast . Your given options . Once you choose, it jus... See more

Rated 5 out of 5 stars

Won a Rolex Sky Dweller earlier this summer and love everything about Lux Watch Supply! Awesome watch, smooth process and Harry is great with communication and making sure user experience is top notch... See more


Company details

  1. Shopping & Fashion

Written by the company

We're the UK start-up putting luxury watch brands within reach. We started Lux Watch Supply to take players one step closer to the timepiece of their dreams – with the odds to make it a reality. For us, it’s all about keeping it simple. Buy a ticket, play the game, enter the draw, and you could win. We only ever release a limited number of tickets for each draw, so you’ve got a serious chance of walking away with a brand-new watch worth £10,000 or more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(4,685)

705 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Initiative

I think it’s great that you are also planting trees with the lottery draw ticket cost. I appreciate the work, and obtaining a beautiful watch- whatever they maybe is an added bonus. User experience was easy.

5 July 2026
Rated 1 out of 5 stars

Was a Platinum member

Platinum member and spend A LOT of money. But almost only US and CA citizens ”winning”. So hard to say if its legit or a scam? . Anyway, wont spend any more money here.

1 July 2026
Unprompted review
Luxury Watch Supply  logo

Reply from Luxury Watch Supply

Thank you for your feedback, and we genuinely appreciate your continued support as a Platinum member - it means a lot to us.

We'd like to address your concern directly. Our winners come from all over the world - including the UK, France, the Netherlands, UAE, Australia, Canada, and many more countries across Europe and beyond. We're proud to have a truly global community of members and our draws reflect that.

It is true that the US and Canada make up a significant portion of our entrant base, so statistically they will feature more frequently among winners - but this is purely a reflection of ticket volume, not any preference or bias in how our draws are conducted. Every draw is run live and recorded in full, with every ticket having an equal chance regardless of where the holder is based.

We'd hate to lose you as a member and would welcome the chance to discuss any specific concerns directly. Please don't hesitate to get in touch.

Rated 1 out of 5 stars

Ignore the bots

This is hilarious to see all these bots on here using flashy words like "safe" & "legit" lol. This month's raffle ( June 30th 2026 ) was just won by someone who has previously won another watch the in the SAME month, which is statistically almost impossible.

Seriously, save yourself the money and just buy a nice piece when you can afford it. This company is so shady it's not even funny.

30 June 2026
Unprompted review
Luxury Watch Supply  logo

Reply from Luxury Watch Supply

Thank you for taking the time to leave a review. We'd like to address your concerns directly and honestly.

Every single draw we run is conducted live and recorded in full — these are publicly available for anyone to watch back, including the June 30th draw you're referring to. There is no editing, no selecting, and no predetermined outcome.

Regarding the same person winning twice in the same month - we understand why that might look suspicious at first glance, but the numbers actually tell a straightforward story. In the June 30th draw, the winner held 25 tickets out of 4,800 - a 0.52% chance of winning. In the previous draw, they held 5 tickets out of 500, a 1% chance. The combined probability of winning both was roughly 1 in 19,200. Unlikely? Absolutely. Impossible? No, and rare outcomes are exactly what raffles produce by design.

We appreciate that trust is everything in this industry and we take that seriously. If you have specific concerns or would like to watch back either draw, please don't hesitate to reach out to us directly and we'll point you to the recordings.

Rated 5 out of 5 stars

Very enjoyable experience

Very enjoyable to participate in these competitions with this community. The site and process are very well run and Harry is awesome! Lux Watch offers solid odds of winning a luxury timepiece and makes for an excellent and entertaining experience.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

I was skeptical..

I was skeptical... Just like you, but I read the reviews and watched the live draws and decided to enter in on a Patek Philippe.... I didn't win..... I didn't win a lot of times... but after 13 losses I got the news that I had won a GMT Master 2 Batman! Im all the way in Canada but the watch was in my hands in 10 days! I couldn't be happier with it! Like any contest, Theres no guarantees you'll win...but I can at least tell you that Lux Watch supply is legit.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Fair and Transparent

It’s great to be able to have a chance at winning such luxurious watches. The offerings are fair and the drawings transparent.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

In my third drawing I finally won (2…

In my third drawing I finally won (2 tix)…GMT Zombie. Harry was quick to reach out and got me my watch in 2 weeks via FedEx. The watch is a beauty and I’m just so incredibly grateful. The transparency and professionalism was top tier! Now you need to have some luck of course…but if you do, man is it worth it! Thank you Harry, and thank you Lux Watch Supply!!!

16 June 2026
Unprompted review

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