Luxury Watch Supply  Reviews 

4,685
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 725 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless website navigation, the remarkable ease of entering daily raffles, and the incredible selection of high-end luxury timepieces available. Reviewers also note the exceptionally friendly staff members, describing that participating in the draws and interacting with the team is a genuinely fun and rewarding process. However, some people mentioned that it can be deeply frustrating not to win anything despite entering multiple competitions over a long period of time. Consumers also noted a noticeable lack of clear communication and information regarding exactly when specific draws take place or when competitions officially close.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the brilliant selection of... See more

User experience

Customers had positive experiences with user experience, highlighting how easy it is to register, navigate... See more

Competition

Reviewers mention positive feedback about competition, highlighting that the process is easy and the odds for... See more

Website

People report positive experiences with website, finding it easy to navigate, use, and register on. Consumers... See more

Staff

Consumers find staff to be exceptionally professional, diligent, and responsive throughout the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It’s been a wonderful experience, being among other like minded watch enthusiasts. The questions and playing to win a unique time piece is a monthly ritual. Recently, winning at 3rd place... See more

Rated 5 out of 5 stars

Professional manage website that gives you the opportunity to obtain a unique watch. At the same time helping the environment with tree planting. Win win for everyone. I enjoyed the free points t... See more

Rated 5 out of 5 stars

So you won’t always win . But when you do , and I have two times , it is the most amazing experience . Your notified fast , like within a few hours fast . Your given options . Once you choose, it jus... See more

Rated 5 out of 5 stars

Won a Rolex Sky Dweller earlier this summer and love everything about Lux Watch Supply! Awesome watch, smooth process and Harry is great with communication and making sure user experience is top notch... See more


Company details

  1. Shopping & Fashion

Written by the company

We're the UK start-up putting luxury watch brands within reach. We started Lux Watch Supply to take players one step closer to the timepiece of their dreams – with the odds to make it a reality. For us, it’s all about keeping it simple. Buy a ticket, play the game, enter the draw, and you could win. We only ever release a limited number of tickets for each draw, so you’ve got a serious chance of walking away with a brand-new watch worth £10,000 or more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(4,685)

705 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excitement with a legit win!

Always been first class in energy, fun and efficiency. Played for a while before having winners luck and when I did the experience was tops! Prompt, excited for me and genuinely felt like pals sharing a win. Excited to take part more

17 May 2026
Rated 5 out of 5 stars

Fun to dream!

Haven’t won anything yet (I never win any competitions my whole life lol) but the website is smooth and trustworthy. Fingers crossed!!

10 June 2026
Rated 5 out of 5 stars

I won 2 Rolex in a few months! Legit!

LWS is legit and trustworthy site. I found the site in March and entered for some fun. One morning I woke up to an email from H telling me I’d won. I couldn’t believe it. We made arrangements for delivery and I continued entering and a few weeks later I won again. Unbelievable. It’s a dream come true. My wife initially doubted that the watches would arrive but the guys were in regular contact and kept me informed all the way. My watches arrived safe and sound. I am a very happy man and very thankful to LWS.

8 June 2026
Rated 5 out of 5 stars

I love the energy that this company…

I love the energy that this company brings to everyone. They are bringing a chance to everyone that they could win a dream watch. I even watch the live videos when I have not purchased a ticket for that Pacific watch because it’s exciting watching somebody else even when their dream watch. It’s a great energy.. My dream watches I’m hoping to win one day are the Pepsi, or Bruce Wayne,

2 June 2026
Rated 5 out of 5 stars

Great experience!

Although I did not win a watch when I entered, I received full feedback on my entries and on the day of the raffle. Additionally, I watched the "live" event on Instagram and saw the raffle take place in real time. I made a comment and was acknowledged, making the experience even more real. Definitely going to participate and take my chances again.

1 June 2026
Unprompted review
Rated 2 out of 5 stars

My bank won’t allow payments to Lux-…

My bank won’t allow payments to Lux- may be the bank. A lot of draws are announced and filled overnight in Australian time and no chance to enter .

Maybe good problems to have if your Lux, good prizes that sell out quickly !

2 June 2026
Luxury Watch Supply  logo

Reply from Luxury Watch Supply

Hi! Thanks so much for the kind words about our prizes - we love hearing that! 😊

Sorry to hear your bank is causing trouble with payments! It does happen with some banks, but our support team would love to help you troubleshoot - reach out to us and we'll do our best to find a solution that works for you.

And yes, our draws do tend to fill up fast -especially the popular ones! To make sure you never miss out, keep an eye on our Instagram page and subscribe to our newsletter so you're first to know when a new draw drops. We'd hate for you to miss out again! 🙌

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