L W Smart Repairs Ltd Reviews 250

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of service and repairs, noting that the work is always first-class and completed to a very high standard. Many appreciate the excellent paint matching and the professional results, often describing their vehicles as looking amazing or even better than new. Reviewers also frequently highlight the professionalism and friendliness of the staff. People found the team to be very helpful, communicative, and thorough in explaining the repair process. The provision of courtesy cars and efficient handling of insurance claims were also positive aspects mentioned by several customers.

What people talk about most

Service

Users describe positive interactions with service, highlighting excellent communication, fair pricing, and... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Quality

Reviewers consistently praise the high quality of work, with many noting that repairs are completed to an... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My personal vehicle repaired here a while a go after a lorry at work caught it, repairs were perfect. I have subsequently had a set of alloys painted, which came back better than they were from... See more

Company replied

Rated 5 out of 5 stars

Prompt response to my request for a repair quote, sent by Lee on the same day as my visit. Quote was accurate and included a second hand door as requested. My vehicle was clean, tidy and the finish... See more

Rated 5 out of 5 stars

Leigh and his team are great! From being told by various garages my car was a definite write-off I took my car to LW Smart Repairs and Leigh talked through the process from start to finish and expl... See more

Rated 5 out of 5 stars

I always go to LWSmart Repairs when need any body work repairs. They are never judgy and always offer the best advice and options. They will always try and fit you in as soon as they can and provi... See more


Company details

  1. #1 of 17 best companies in Car Body Shop

Written by the company

LW Smart Repairs is an established car body repair business based in Alfreton, Derbyshire. Offering excellent quality of workmanship we can undertake any job from a small scratch right up to a full re-spray to the original manufacturers standards. We offer free estimates, undertake work on behalf of a number of insurance companies, and we are a member of VBRA (Vehicle Builders and Repairers Association Ltd), maintaining the consumer code of practice, and ensuring that all members provide the highest standard of work.


Contact info

5.0

Excellent

TrustScore 5 out of 5

250 reviews

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Rated 5 out of 5 stars

A well rounded company

I’ll keep it simple, good customers service & the work that was carried out was 10/10. Can’t complain one bit.

14 February 2024
Rated 5 out of 5 stars

The team were very professional

The team were very professional, friendly & helpful. They did amazing work & when we collected our vehicle it was in showroom condition.

I would definitely recommend this company.

2 February 2024
Rated 5 out of 5 stars

Swift service

Swift service. From start to finish I was informed of every detail what was happening. The finished repair was excellent. Highly recommended these people !!

2 February 2024
Rated 5 out of 5 stars

Super end result

Super end result. We couldn’t find any evidence of the dint in the door. The team were helpful and quick to do the work. Very professional company who do their best to accommodate you. We would thorough recommend them.

26 January 2024
Rated 5 out of 5 stars

My car had been hit by another car and…

My car had been hit by another car and my bumper was all cracked and needed repairing, rang them Monday got booked in for Thursday and got my car back today (friday). Brand new bumper, even managed to take my front splitter off and refit to new bumper. Absolutely amazing work! 100% recommend!! Even gave it a clean😁😁😁looks better then it did before it even got crashed into

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Great friendly service

Great friendly service
Very quick to get me in and a great job done car looks like new
Would highly recommend
Would use theses again and really great price

17 January 2024
Rated 5 out of 5 stars

Excellent Workmanship

Our car went in to have the near side rear quarter & door painted due to storm damage we had a call to say that the near side front door was a slightly different colour ( this repair was done by main dealer ) & if it was blown into the door it would stand out badly,for the extra money to paint the additional panels I instructed them to do it & am so glad I did the finish is awesome the car is now all the same colour. Service from start to finish was a breeze I would highly recommend LW Smart repairs. Andy & Susan

22 January 2024
Rated 5 out of 5 stars

First Class

Great service, cost was what I expected and quality of work first class. Given courtesy car whilst mine was being repaired and my car was valeted prior to collection.
Hope I don't need to visit again lol, but would not hesitate to recommend.

17 January 2024
Rated 5 out of 5 stars

Car r

Friendly staff, hassle free service, courtesy car and an excellent repair job. Would highly recommend

12 January 2024
Rated 5 out of 5 stars

5* Company

Lee and the team was fantastic.
Reception very warm, welcoming and friendly. The guys was very helpful in sending over a detailed quote. Finished the car repair a day earlier than scheduled. Collected the car and they gave it a clean inside and out too which we wasn’t expecting so that was a nice little appreciated gesture from them. Would 100% recommend this company and will definitely go back to them if needed in the future. Thankyou to everyone there for your help, advice, friendliness and faultless service.

10 January 2024

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