L W Smart Repairs Ltd Reviews 251

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of service and repairs, noting that the work is always first-class and completed to a very high standard. Many appreciate the excellent paint matching and the professional results, often describing their vehicles as looking amazing or even better than new. Reviewers also frequently highlight the professionalism and friendliness of the staff. People found the team to be very helpful, communicative, and thorough in explaining the repair process. The provision of courtesy cars and efficient handling of insurance claims were also positive aspects mentioned by several customers.

What people talk about most

Service

Users describe positive interactions with service, highlighting excellent communication, fair pricing, and... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Quality

Reviewers consistently praise the high quality of work, with many noting that repairs are completed to an... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My personal vehicle repaired here a while a go after a lorry at work caught it, repairs were perfect. I have subsequently had a set of alloys painted, which came back better than they were from... See more

Company replied

Rated 5 out of 5 stars

Prompt response to my request for a repair quote, sent by Lee on the same day as my visit. Quote was accurate and included a second hand door as requested. My vehicle was clean, tidy and the finish... See more

Rated 5 out of 5 stars

Leigh and his team are great! From being told by various garages my car was a definite write-off I took my car to LW Smart Repairs and Leigh talked through the process from start to finish and expl... See more

Rated 5 out of 5 stars

I always go to LWSmart Repairs when need any body work repairs. They are never judgy and always offer the best advice and options. They will always try and fit you in as soon as they can and provi... See more


Company details

  1. #1 of 17 best companies in Car Body Shop

Written by the company

LW Smart Repairs is an established car body repair business based in Alfreton, Derbyshire. Offering excellent quality of workmanship we can undertake any job from a small scratch right up to a full re-spray to the original manufacturers standards. We offer free estimates, undertake work on behalf of a number of insurance companies, and we are a member of VBRA (Vehicle Builders and Repairers Association Ltd), maintaining the consumer code of practice, and ensuring that all members provide the highest standard of work.


Contact info

5.0

Excellent

TrustScore 5 out of 5

251 reviews

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Rated 5 out of 5 stars

Excellent work guys

Got told of this company by a friend at work took my my car for repair and they did a fantastic job excellent service and very friendly staff highly recommend this company with out a doubt. thankyou guys for a fantastic job very pleased with the outcome.

23 November 2023
Rated 5 out of 5 stars

An extremely high standard of work

The warm welcome and extremely high standard of work are the key points. I have use Leigh and his team many times over the years and every single repair whether large or small has been perfect. This is high quality workmanship and I wouldn’t go anywhere else. I trust them implicitly and I have peace of mind knowing I will always be happy with the results.

24 November 2023
Rated 5 out of 5 stars

I was recommended to LW smart repairs…

I was recommended to LW smart repairs by a friend. I has scratched the wing on my precious Porsche so I was very concerned about the repair being done . I needn’t have worried as it was as good as new when finished. From initial contact to collection the service was second to none and I was also provided with a courtesy car too. Lovely staff and awesome job .

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Small repairs before returning lease car

Service continues to be excellent at LW Smart Repairs, and a reasonable price. Needed a couple of repairs doing before I return my lease vehicle, and Lee and the team were quick to evaluate and understand what needed doing before fitting me in within 2 weeks of seeing them. Great friendly service with no hassle and an excellent result on the vehicle.

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Bumper damage

Phoned a few companies and L W Smart were by far the best and most responsive, fantastic work on my car. Professional and courteous. Kept me fully up to date on progress and saved me some work in the process. 5 stars to you all! The work is fantastic and my car looks like new again.

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant work

Explained everything they would do to the car, came back brilliant and cleaned, lovely staff, and great communication, highly recommend

6 November 2023
Rated 5 out of 5 stars

Highly recommended!

Highly recommended! The quality of work completed was exceptional, the team was courteous and friendly with great communication.

3 November 2023
Rated 5 out of 5 stars

Excellent service all round

LW weren’t the cheapest quote I had but I could see from their set-up that they were very professional and I wanted a quality job doing.
We needed 2 cars repairing and they scheduled it one after the other so we weren’t without a car at all.
Excellent standard of finish, very quick turnaround and very nice, friendly people to deal with.
I would certainly recommend them to anyone.

20 October 2023
Rated 5 out of 5 stars

Really happy with the work …

Really happy with the work carried out by L W Smart repairs. Would 100% recommend to anyone wanting work doing
On their vehicle. And would definitely use their services again. Thanks again

18 October 2023
Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly and welcoming. Repairs completed really well and on time. Very happy indeed, thank you.

6 October 2023
Rated 5 out of 5 stars

Top quality company

Top quality company. Our Audi Q5 was badly scratched by a third party all down one side to the metal and dented. L W Smart delivered on their promises- they provided a competitive quote in a timely manner, booked us in quickly, provided a courtesy car (for a small fee) and two days later the car was done and as good as new! Cannot recommend them enough, they did a beautiful job, thank you L W.

12 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service all round!

Excellent service all round!
When my insurance company were extremely slow to allocate their preferred garage to repair my vehicle following a road traffic collision, I contacted LW Smart Repairs myself.
The service I received at very short notice was first class from the staff and the damage repair was of the highest quality.
I would not hesitate in recommending this company

18 September 2023
L W Smart Repairs Ltd logo

Reply from L W Smart Repairs Ltd

Thank you for your great review. Unfortunately insurance companies can be slow to progress the claims. Here at L W Smart repairs we support our customers with this process and liaise with insurance companies to help the process run as smoothly and as quickly as possible.

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