Lxudcustomz Reviews 

160
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items are well-made, fit perfectly, and often exceed expectations in appearance and functionality. Many also highlight the excellent delivery service, with products arriving quickly, on time, and well-packaged. The company's service is frequently commended for being helpful and responsive, guiding customers through their purchases and resolving issues efficiently. However, some customers also noted issues with product compatibility, where items advertised to work with their car did not, or found the quality of certain products to be poor, such as dried-out air fresheners or off-center prints. A few other people also felt that the fitting instructions were not as simple as presented, and some questioned the branding of the packaging.

What people talk about most

Product

Reviewers mention positive feedback about product quality, fit, and appearance, with many expressing... See more

Quality

Customers generally report positive experiences with product quality, with many describing items as great,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery... See more

Service

Customers consistently note positive experiences with service, often highlighting fast delivery and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Lxud about upgrading the headlights on my BMW 3 Series, as the originals were dull and boring. They sourced a set of LED headlights with modern angel eyes, and the difference is incredible... See more

Company replied

Rated 5 out of 5 stars

Got in touch with Lxud for some upgraded lights on my Audi A3. They were really helpful, kept me updated the whole way through, and the lights turned out amazing, super bright and look great on the ca... See more

Company replied

Rated 5 out of 5 stars

I ended up buying 2 items for my VW Tiguan. VW cup holder coaster & an Armrest wrap cover which both arrived on time & I am really happy with.

Rated 5 out of 5 stars

Love the product and had great customer service. Company was so helpful with initial email enquiry before I purchased the product. Although there was a mix up with the delivery, the company were so... See more

Company replied


Company details

  1. #94 of 135 best companies in Car accessories shop
  2. #13 of 19 best companies in Auto Accessories Wholesaler
  3. #43 of 60 best companies in Vehicle Parts Shop
  4. #67 of 95 best companies in Auto parts shop
  5. #13 of 13 best companies in Racing Car Parts Shop

Written by the company

Established with a passion for enhancing the driving experience, we are a leading online store dedicated to sourcing and delivering top-notch products globally to car enthusiasts and professionals alike. Customise Your Ride with Premium Car Accessories! 🚗 Upgrade your driving experience with our wide range of high-quality car accessories, we have everything you need to make your car stand out on our leading online store! Don't miss out on our sales! Visit www.Lxudcustomz.co.uk for unbeatable deals. The Customisation Begins Here. 🛒


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(160)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My product came in perfect condition

My product came in perfect condition, was made completely how I wanted it. Will be using again for future parts.

26 March 2024
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Harvey,

We are glad you love your new carbon fibre steering wheel!

Rated 5 out of 5 stars

Great service and good price

Great service and good price, the Mini rear lights arrived with no fuss and well protected.

25 February 2024
Lxudcustomz logo

Reply from Lxudcustomz

Hello Derek,

Thank you for taking the time to leave your feedback! We are pleased to hear you enjoy your new tailights!

Rated 4 out of 5 stars

Charm

Very good from start to finish

18 February 2024
Lxudcustomz logo

Reply from Lxudcustomz

Hello Zak,

We appreciate your feedback!

Rated 5 out of 5 stars

Hyundai N Line Valve Caps

I recently got delivered a set of Hyundai N Line Valve Caps, a few weeks before I was sent the wrong ones by mistake which read Nine instead of N Line. LXUD Customz where quick in replying to my enquiry regarding the mix up, took a picture of the incorrect valve caps so was sent replacement ones but N Line this time, didn't have to long to wait for delivery. Would recommend this company highly, good quality.

24 February 2024
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Dane,

We apologies for the inital mix up! as you rightfully mentioned, but are pleased we could promptly resolve it for you. We appreciate you taking the time to share your experiance.

Rated 5 out of 5 stars

Seat Belt cover.

From initial ordering to receiving the items was very quick.
Quality of product seems to be ok so far.

28 January 2024
Lxudcustomz logo

Reply from Lxudcustomz

Hello Alastair,

Thank you for taking the time to leave your feedback on your experiance!

Rated 5 out of 5 stars

Mini F56 rear lights

Really good price, quick delivery, tracking info received. Good product.

29 January 2024
Lxudcustomz logo

Reply from Lxudcustomz

Hi Matthew,

Thank you for leaving your feedback on your experiance!

Rated 1 out of 5 stars

It’s just cheap Chinese stuff

The steering wheel cover is too small and doesn’t fit round the whole wheel. The keychain I ordered with a bmw logo on it came blank with nothing on it at all

30 January 2024
Lxudcustomz logo

Reply from Lxudcustomz

Hi Harrison,
We apologies for the inconvenience caused by the steering wheel cover not fitting as expected and the keychain arriving without the logo. However, we have no record of you contacting us upon receiving your order. Had you reached out to us, we could have addressed this issue promptly.

Rated 5 out of 5 stars

Only retailer with my size

Only retailer I found which sold the size I was looking for. Great condition and price too.

23 December 2023
Lxudcustomz logo

Reply from Lxudcustomz

Hi Jelani,

Thank you so much for your great review, we're so glad you had a positive experience with us.

We hope to see you again!

Rated 5 out of 5 stars

Quick delivery

Easy to order, easy to track. Parcel arrived well ahead of estimated delivery date. Great value.

4 January 2024
Lxudcustomz logo

Reply from Lxudcustomz

Hello,

Thank you for taking the time to leave a review, we're so glad you had a positive experience with us!


Rated 5 out of 5 stars

Great quality

2 January 2024
Lxudcustomz logo

Reply from Lxudcustomz

Hi Sharon,

Thank you for providing feedback on your purchase! We are glad you are happy! Hope to see you again soon.

Rated 5 out of 5 stars

5* Incredible !!

I ordered the part during the Christmas holidays so there were a little delay on the delivery however the company were quick to respond to my email advising of It's status. Once the part arrived I can only say I was over the moon with it being exactly as described and i couldn't wait to get it fitted. Great quality at a great price who can complain... Thank you LXUD !!

1 January 2024
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Nick,

Thank you taking the time to leave an insight of your experiance! We look forward to your next purchase!

Rated 5 out of 5 stars

Love the neck pillows for my VW

Love the neck pillows for my VW! A nice little added touch to the car for a reasonable price! I will definitely be buying from here again!

9 January 2024
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Hayley,

Thank you for taking the time to leave you experience! We appreciate your feedback!

We look forward to seeing you again!

Rated 5 out of 5 stars

Fast delivery and a caring business

30 December 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Destiny,

Thank you for sharing your experience with us! Your feedback is truly valued, and we appreciate your time in providing it. We look forward to serving you again soon!

Rated 5 out of 5 stars

BEST in the game!

Brought a spoiler and a splitter for my polo.

Absolutely amazing service, fast delivery and very good quality.

Will be definitely buying from here again soon🚙

18 December 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Migle,
We appreciate sharing your experience with us! Your feedback is truly valued, We look forward to serving you again soon!

Rated 5 out of 5 stars

Easy install

Easy install. Would of been nice to come with some instructions but apart from that it’s lovely

16 December 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Pedro,
Thank you for sharing your experience with us. We look forward to the opportunity to serve you again soon!

Rated 1 out of 5 stars

They ask for a review and they haven't…

They ask for a review and they haven't sent the item

27 November 2023
Lxudcustomz logo

Reply from Lxudcustomz

Hi David,
Thanks for leaving a review on your experiance. We can confirm there were some delays with you order, however shortly after your review, your purchase was sucessfully delivered!

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