Lxudcustomz Reviews 

160
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items are well-made, fit perfectly, and often exceed expectations in appearance and functionality. Many also highlight the excellent delivery service, with products arriving quickly, on time, and well-packaged. The company's service is frequently commended for being helpful and responsive, guiding customers through their purchases and resolving issues efficiently. However, some customers also noted issues with product compatibility, where items advertised to work with their car did not, or found the quality of certain products to be poor, such as dried-out air fresheners or off-center prints. A few other people also felt that the fitting instructions were not as simple as presented, and some questioned the branding of the packaging.

What people talk about most

Product

Reviewers mention positive feedback about product quality, fit, and appearance, with many expressing... See more

Quality

Customers generally report positive experiences with product quality, with many describing items as great,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery... See more

Service

Customers consistently note positive experiences with service, often highlighting fast delivery and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Lxud about upgrading the headlights on my BMW 3 Series, as the originals were dull and boring. They sourced a set of LED headlights with modern angel eyes, and the difference is incredible... See more

Company replied

Rated 5 out of 5 stars

Got in touch with Lxud for some upgraded lights on my Audi A3. They were really helpful, kept me updated the whole way through, and the lights turned out amazing, super bright and look great on the ca... See more

Company replied

Rated 5 out of 5 stars

I ended up buying 2 items for my VW Tiguan. VW cup holder coaster & an Armrest wrap cover which both arrived on time & I am really happy with.

Rated 5 out of 5 stars

Love the product and had great customer service. Company was so helpful with initial email enquiry before I purchased the product. Although there was a mix up with the delivery, the company were so... See more

Company replied


Company details

  1. #94 of 135 best companies in Car accessories shop
  2. #13 of 19 best companies in Auto Accessories Wholesaler
  3. #43 of 60 best companies in Vehicle Parts Shop
  4. #67 of 95 best companies in Auto parts shop
  5. #13 of 13 best companies in Racing Car Parts Shop

Written by the company

Established with a passion for enhancing the driving experience, we are a leading online store dedicated to sourcing and delivering top-notch products globally to car enthusiasts and professionals alike. Customise Your Ride with Premium Car Accessories! 🚗 Upgrade your driving experience with our wide range of high-quality car accessories, we have everything you need to make your car stand out on our leading online store! Don't miss out on our sales! Visit www.Lxudcustomz.co.uk for unbeatable deals. The Customisation Begins Here. 🛒


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(160)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product, great value for money and even better customer service!

30 September 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hey Harry,

We are very glad to hear you’ve had a pleasant experience with us! Thanks for the taking the time to leave a review. We look forward to serving you again!

Rated 5 out of 5 stars

Would highly recommend

Great F1 rain light purchased for my car, excellent quality, great technical knowledge and help with the product would highly recommend for your car modification parts. Quick delivery and quick response when contacted

30 September 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Adam,

We are glad you happy with your F1 light; Thank you for taking the time to leave a review. We appreciate your customs and look forward to serving you again!

Rated 5 out of 5 stars

Lxudcustomz review

Website is well layed out and makes buying products extremely easy, delivery was efficient and the product itself was exactly as advertised.

28 September 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Edward,

We are very glad to hear you are satisfied with your product! Thank you for taking the time to leave a review, We hope to see you soon!

Rated 5 out of 5 stars

Great interaction and naughty products

Great interaction and naughty products, no complains products arrived within the time they said they would and more than happy, products will be up on @ohmy6c soon 😮‍💨

28 September 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hey!

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We look forward to seeing you again!

Rated 5 out of 5 stars

Amazing team and website

I just want to say how amazing Lxudcustomz is! The website very well presented and so easy to navigate! The products are of a very high quality and the delivery is so speedy! There’s such a large variety of car essentials and goodies! Well done Lxudcustomz you’ve smash it!

26 September 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Nellie,

Thank you for taking the time to leave a review! We look forward to serving you again in the future!

Rated 5 out of 5 stars

Replied when I needed help with few…

Replied when I needed help with few things, very trust worthy, didn’t take long to arrive and very happy with my product, I will defo he shopping again!

22 September 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Jayln,

Thank you for your kind words! We're delighted to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future.

Lxudcustomz

Rated 1 out of 5 stars

Terrible shipping service

17 September 2023
Lxudcustomz logo

Reply from Lxudcustomz

Dear Stevie,

We're sorry for any inconvenience you've faced. We encourage all customers to review our shipping policy for a smoother experience. If you have any questions or need assistance, please contact us via email.

Best regards,
Lxudcustomz

Rated 5 out of 5 stars

Great experience

Ordered two items for my golf that came within a week, spot on customer service from the owner himself, even got a free windscreen washer tablet too. Will sort out any problems you have, can’t fault👊

20 September 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Tom,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We look forward to serving you again in the future.

Lxudcustomz

Rated 5 out of 5 stars

Great communication

Great communication. I had a problem with the website and customer services sorted it out as quickly as they could. Very happy with my item's thanks

3 September 2023
Lxudcustomz logo

Reply from Lxudcustomz

Dear Lyndy,

Your feedback is incredibly valuable to us, and we greatly appreciate the time you took to share your thoughts about our products and services. We are happy we managed to solve the technical glitch in the end…

We are delighted to hear that you had a positive experience, and your kind words serve as a source of motivation for our team to continue delivering exceptional products and service to our valued customers like you.
Once again, thank you for choosing Lxudcustomz. We look forward to serving you again in the future.

Warm regards,

LxudCustomz

Rated 5 out of 5 stars

Perfect experience

I’ve been looking for a while to find the perfect mods for my GTI at a reasonable price and had no luck finding the right mods until I came across this company there mods are perfect and at a great price all the mods I was looking for were right there on there website, The Lxudcustomz website is very straightforward and easy to use and you can search for specific makes and models, everyone’s really helpful/friendly and have quick replies, the store had noticed I was buying a few GTI products and I accidentally purchased an item for a different spec, they then contacted me to confirm the product and they managed to change and fix it right away, if they hadn’t I would’ve been out of pocket without their first class customer service, would highly recommend them and I’ll definitely be buying from them again!

18 September 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hey!

We wanted to express our sincere thanks for choosing us! We are glad we were able to support your modification journey!
Your support means the world to us, and we're delighted to have you as a valued customer. We look forward to serving you again in the future!

Warm regards,
Lxudcustomz

Rated 5 out of 5 stars

Seeing this duckie in the morning

Seeing this duckie in the morning , quick efficient and outstanding product and delivery .

Very professional and loved the duckie would defo recommend this site for all your car goodies :)🐥

10 September 2023
Lxudcustomz logo

Reply from Lxudcustomz

Hi Hasmita

We're glad to have you as a customer at Lxudcustomz! Your feedback is invaluable to us, and we're delighted to hear about your experience with our products. Thank you for your support, and we look forward to serving you again soon!

Warm regards,
Lxudcustomz

Rated 5 out of 5 stars

Outstanding Business Model

The website is easy to navigate, and the people there are lovely. After accidentally ordering the wrong LED lights only realising when they arrived I contacted LXD and they could’ve easy said no as it is in their policy that they do not refund for if you select the wrong item. They instead allowed me to send back my wrong item in exchange for the correct one! They have quick replies and are willing to help, I cannot recommend them enough!

16 September 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Talon,

We wanted to extend our gratitude for taking the time to leave a review and allowing us the opportunity to address and resolve your issue. Your feedback is incredibly important, and it helps us continually improve our products and services.

Thank you for choosing Lxudcustomz, and we look forward to serving you again!

Warm regards,
Lxudcustomz

Rated 5 out of 5 stars

duck

ordered a swinging duck and it’s very cool 😎 10/10 i do recommend lxudcustomz

15 September 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hey there!

Thank you very much for taking the time to let us know about your experience! We are really glad you enjoy your new product.
we're committed to delivering the best products and service possible. It's customers like you who inspire us!

Best regards
LxudCustomz

Rated 5 out of 5 stars

Amazing services

Amazing services, great customer service.

12 September 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Tom,

We really appreciate our customers so thank you so much for taking the time to share your positive experience with us.
Your kind words and appreciation fuel our passion for what we do!

Kind regards
LxudCustomz

Rated 5 out of 5 stars

Less than 24 hours!

I dm’ed yesterday saying I needed a case for my key and within 24 hours it was up on the website for purchase (and on sale!!) The Lxudcustomz website is really easy to use. You can search for products for specific make and model of cars which makes it super easy, finding what you’re looking for, or if you're just browsing to see what you can get for your car. Great service. Great products, great price, what more could you ask for? Lxudcustomz for your car products 100%

12 September 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Dear Callista

We are absolutely delighted to read your fantastic review! 🌟 Thank you so much for taking the time to share your positive experience with us.

Your kind words and appreciation fuel our passion for what we do, and they serve as a reminder of why we're committed to delivering the best products and service possible. It's customers like you who inspire us to continuously strive for excellence.

Warm regards,
LxudCustomz

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