Lyca Mobile PL Reviews 

443
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Lycamobile has the best data or voice plans. Your airtimedoes not expire like some providers do. No validity period. Use your airtime until you finish it. I recommend Lycalmobile to everyone.

Company replied

Rated 1 out of 5 stars

I don’t understand why the LYCA SIM card doesn’t work in EU areas even if my it is originally from poland. During trip, all my friends SIM card who use other providers work but mine. I enabled mobile... See more

Company replied

Rated 1 out of 5 stars

You are by far the shittiest mobile carrier I've ever dealt with. I can't even imagine how much money I've lost because of your stupid app. And on top of that, you idiots somehow manage to "update... See more

Company replied

Rated 5 out of 5 stars

I ordered the Unlimited package for my Lycamobile number. The payment via BLIK went through without a hitch. The package appeared in my Lycamobile account after a few moments. I’ll be testing it in t... See more

Company replied

Company details

  1. Telecommunications service provider

Written by the company

Lycamobile oferuje darmową kartę SIM Prepaid na tanie międzynarodowe i krajowe rozmowy oraz pakiety internetowe. Zamów online kartę SIM z usługą przedpłaconą lub doładowanie już dziś!


Contact info

3.4

Average

TrustScore 3.5 out of 5

443 reviews

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3.4

All reviews

(443)

249 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was nice experience.Vasuki help me…

It was nice experience.Vasuki help me well to change my number. Thank you.

18 December 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Darshan,

Thank you for your time to help us with your review. We are glad you are satisfied with the service offered by Vasuki.

Regards,
Preveen Raj
Lycamobile Team

Rated 5 out of 5 stars

Vasuki

Vasuki : Very nice and very sure with the information ... solved my issue in few mts.. thank you

17 December 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Priyanka,

Thank you for your time to help us with your review. We are glad Vasuki helped to address your query promptly and get you satisfied.

Regards,
Preveen Raj
Lycamobile Team

Rated 5 out of 5 stars

VASUKI (senior customer care specialist…

VASUKI (senior customer care specialist ), was very polite in answering all my questions. I had to often get back to chat support, how many times I request she helped with constructive conversation. Thank you very much Vasuki and Muthukumar.

17 December 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Thenu Venkat,

Thank you for your time to help us with your review. We are glad you are satisfied with the service offered by Vasuki and Muthukumar. We will ensure your feedback reaches Vasuki.

Regards,
Preveen Raj
Lycamobile Team

Rated 5 out of 5 stars

The lycamobile pl service agent

The lycamobile pl service agent: "Vasuki" was extremely helpful and she went an extra mile to support me in the precarious situation of a faulty sim, she guided me through properly and raised a high priority request given that the situation was affecting my situation.
Overall rating 100/100.

12 December 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear AdiThe Mighty,

Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Vasuki. Thank you for your support.

Regards,
Alamelu
Lycamobile team

Rated 5 out of 5 stars

Had an issue with inactive SIM card

Had an issue with inactive SIM card. Issue was solved fast.
VASUKI (senior customer care specialist ) showed good knowledge of issue. He provided clear instruction and clarification what to do and how. That saved my time. Appreciate help. Thanks a lot. Have a nice day.

3 December 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Oleksii Haluzinskyi,

Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Vasuki Manoharan. Thank you for your support.

Regards,
Karthik
Lycamobile Team

Rated 5 out of 5 stars

Vasuki.......I am happy to your service

Vasuki you are excellent work....you are good help for Indian people who uses the lycamobile.

28 November 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Jitesh Yadav,

Thanks for taking the time to share your opinion on Lycamobile Service. We are glad that you appreciated the service provided. We will ensure that your kind words reach Vasuki.

Regards,
Albert
Lycamobile team

Rated 4 out of 5 stars

Muthukumar was attentive and fast but I…

Muthukumar was attentive and fast but I did not appreciate having to stay on the line with him while completing this review - I would have preferred to complete this at my own pace and that is why he is getting 4 starts and not 5 as he suggested

21 November 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Cecilia Cabral,

Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Muthukumar.

Do not hesitate to contact us. If you ever need any assistance, you can always reach us through the Customer Services or our website, where you can also find all the latest product features and offers.

Regards,
Karthik
Lycamobile Team

Rated 5 out of 5 stars

Good respond

Good respond. Muthu kumar. Great conversation..

19 November 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Paarsuvanath R,

Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Muthukumar. Thank you for your support.

Regards,
Alamelu
Lycamobile Team

Rated 5 out of 5 stars

Vasuki professional person to talk

18 November 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear MD AL-SIBLI TUSHAR,

Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Vasuki. Thank you for your support.

Regards,
Alamelu
Lycamobile Team

Rated 5 out of 5 stars

Vasuki is one of the best customer…

Vasuki is one of the best customer services representative and very friendly and humble

14 November 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Yaser Mohamed Ali,

Thank you for your time to help us with your review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided.

Regards,
Preveen Raj
Lycamobile Team

Rated 5 out of 5 stars

muthukumar it's was Good

12 November 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Jatin Patel,

Thank you for your time to help us with your review. We are glad you are satisfied with the service offered by Muthukumar.

Regards,
Preveen Raj
Lycamobile Team

Rated 5 out of 5 stars

Muthukumar was the person I spoke to

Muthukumar was the person I spoke to. Great guy! Patient, polite and provided clear instructions throughout. You deserve 5-STARS!! Cheers!

11 November 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear John Roy,

Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Muthukumar. Thank you for your support.

Regards,
Karthik
Lycamobile Team

Rated 5 out of 5 stars

Muthu Kumar being polite and helping…

Muthu Kumar being polite and helping customer care service provider for me.
Thank you for for his good job.

11 November 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Paweł Szydłowski,

Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Muthukumar.

Do not hesitate to contact us. If you ever need any assistance, you can always reach us through the Customer Services or our website, where you can also find all the latest product features and offers.

Regards,
Karthik
Lycamobile Team

Rated 5 out of 5 stars

All though the line was busy and it…

All though the line was busy and it took a little bit of time to get an agent.
It was nice, straight to the point conversation. Agent Muthukumar was great. Hope to get the result shortly

10 November 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Mujahidul Islam Shakil,

Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Muthukumar.

Do not hesitate to contact us. If you ever need any assistance, you can always reach us through the Customer Services or our website, where you can also find all the latest product features and offers.

Regards,
Karthik
Lycamobile Team

Rated 5 out of 5 stars

Vasuki was of great help

Vasuki was of great help. She understood the issue immediately and helped me to resolve it asap.. I really appreciate her assistance and help.

Regards
Chandrashekhar

9 November 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear chandra shekar,

Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Vasuki Manoharan. Thank you for your support.

Regards,
Karthik
Lycamobile Team

Rated 5 out of 5 stars

I had cal with Muthukumar for…

I had cal with Muthukumar for lycamobile number change and he was very cordial and patiently carried out the whole process.

6 November 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Shweta Kumari,

Thank you for your time to help us with your review. We are glad you are satisfied with the service offered by Muthukumar.

Regards,
Preveen Raj
Lycamobile Team

Rated 5 out of 5 stars

excellent service given by Vasuki

excellent service given by Vasuki. Thanks for her support.

2 November 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Shadik Lakhani,

Thank you for your time to help us with your review. We are glad you are satisfied with the service offered by Vasuki.

Regards,
Preveen Raj
Lycamobile Team

Rated 5 out of 5 stars

It was about transferring my…

It was about transferring my number.Vasuki listen my problem very carefully.

2 November 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Shikha Mishra,

Thank you for your time to help us with your review. We are glad Vasuki helped you with the number transfer process and get you satisfied.

Regards,
Preveen Raj
Lycamobile Team

Rated 4 out of 5 stars

Muthukumar the customer service…

Muthukumar the customer service representative gave the good guidance for my network problem issue .

Thank you

31 October 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Prashant kumar,

Thank you for your time to help us with your review. You are welcome to let us know if we are missing something to get you satisfied for an excellent star rating.

Please feel free to reach us through our email address trustpilotreview@lycatel.com. Your feedback will help us to improve our services.

Regards,
Preveen Raj
Lycamobile Team

Rated 5 out of 5 stars

Vasuki is really an amazing agent…

Vasuki is really an amazing agent !,please keep on doing that good job

30 October 2020
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Eshwet Dube,

Thank you for your time to help us with your review. We are glad you were amazed by the service offered by Vasuki.

Regards,
Preveen Raj
Lycamobile Team

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