Lycamobile has the best data or voice plans. Your airtimedoes not expire like some providers do. No validity period. Use your airtime until you finish it. I recommend Lycalmobile to everyone.
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I don’t understand why the LYCA SIM card doesn’t work in EU areas even if my it is originally from poland. During trip, all my friends SIM card who use other providers work but mine. I enabled mobile... See more
Company replied
You are by far the shittiest mobile carrier I've ever dealt with. I can't even imagine how much money I've lost because of your stupid app. And on top of that, you idiots somehow manage to "update... See more
Company replied
I ordered the Unlimited package for my Lycamobile number. The payment via BLIK went through without a hitch. The package appeared in my Lycamobile account after a few moments. I’ll be testing it in t... See more
Company replied
Company details
Written by the company
Lycamobile oferuje darmową kartę SIM Prepaid na tanie międzynarodowe i krajowe rozmowy oraz pakiety internetowe. Zamów online kartę SIM z usługą przedpłaconą lub doładowanie już dziś!
Contact info
Poland
- lycamobile.pl
3.4
Average
439 reviews
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Great service!
I had network problems with my sim card and needed it to be replaced without losing my old number so I contacted Lyca's customer service and was assisted by their staff, Vasuki. She explained what the problem could be and helped to resolve the issue immediately when I needed help in transfering my old number to a new sim. The help and service was definitely fast and efficent. Couldn't be better :)
15 April 2021
Unprompted review
Reply from Lyca Mobile PL
Dear Sharmilii,
Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Vasuki. Thank you for your support.
Regards,
Albert
Lycamobile team
Reply from Lyca Mobile PL
Dear Francy,
Thank you for taking the time to share your thoughts about Lycamobile Service. We pride ourselves on providing excellent service to every customer and appreciate your compliments and appreciation. Do not hesitate to contact us. If you ever need help, you can always contact us via customer service or our website. You will also find the latest product functions and offers there.
Regards,
Albert
Lycamobile team
SIM porting for my existing lycamobile number
SIM porting for my existing lycamobile.
Agent (Vinodhini) was really helpful and helped me with every step with clear and simple instructions. Happy with the service.
23 February 2021
Unprompted review
Reply from Lyca Mobile PL
Dear Aakash Swain,
Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Vinodhini. Thank you for your support.
Regards,
Albert
Lycamobile team
Reply from Lyca Mobile PL
Dear Naviin Prabhu,
Thank you for taking the time to share your thoughts about Lycamobile Service. We pride ourselves on providing excellent service to every customer and appreciate your compliments and appreciation. Do not hesitate to contact us. If you ever need help, you can always contact us via customer service or our website. You will also find the latest product functions and offers there.
Regards,
Albert
Lycamobile team
An awsome and kind experience!!!
I needed to replace my damaged sim card and im in frequent calls with my clients,The call agent Mrs.Vasuki Manoharan was really helpful and efficient in her service.After her clear and straight guidance, my sim problem is now solved :)
Thank you lycamobile team!
13 February 2021
Unprompted review
Reply from Lyca Mobile PL
Dear Vishnu Manoharan,
We want to thank you for spending your time to share your experience. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. If you ever need help, you can always contact us via customer service or our website. Your feedback will reach Mrs.Vasuki Manoharan, along with appreciation.
Regards,
Albert
Lycamobile team
The engineer MUTHUKUMAR who assisted me…
The engineer MUTHUKUMAR who assisted me chat is knowledgeable and answered all my queries prompty.
29 January 2021
Unprompted review
Reply from Lyca Mobile PL
Dear Arun Leo Ignatius,
Thank you for your time to help us with your review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided.
Regards,
Albert
Lycamobile team
Vasuki
Very well guided a customer and very satisfactory answer she gives, very polite she is and plus point is she helps and explain everything in detail and in a professional manner. Really good customer service she provided.
28 January 2021
Unprompted review
Reply from Lyca Mobile PL
Dear Jay Gadhiya,
Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Vasuki. Thank you for your support.
Regards,
Albert
Lycamobile team
Reply from Lyca Mobile PL
Dear Ansou Keita,
We thank you for your time taken to help us with your opinion about our customer service. We are glad Vasuki, helped addressing your query promptly. Your feedback will reach Vasuki, along with our appreciation.
Regards,
Albert
Lycamobile team
Vasuki
Today I had a great experience of Poland lyca mobile customer care service. The contact person name is Vasuki. She helped in fixing my internet connection issue by guiding me stepwise. It was the best service I have received so far, very helpful. Deeply appreciated!
Kind regards,
Akshay Raut
28 January 2021
Unprompted review
Reply from Lyca Mobile PL
Dear Akshay Raut,
We want to thank you for spending your time to share your experience. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. If you ever need help, you can always contact us via customer service or our website. Your feedback will reach Vasuki, along with appreciation.
Regards,
Albert
Lycamobile team
I feel delighted to use my same…
I feel delighted to use my same mobile number again that I lost a year ago, thanks to lycamobile and specially Pradeep M for your support
27 January 2021
Unprompted review
Reply from Lyca Mobile PL
Dear ThuloBabu,
Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Pradeep M.
Regards,
Albert
Lycamobile team
MUTHUKUMAR
MUTHUKUMAR, THANKS FOR YOUR HELP AND SUPPORT , WAS VERY KIND SUPPORTIVE,POLITE, EASY ...GREAT
19 January 2021
Unprompted review
Reply from Lyca Mobile PL
Dear Dinesh Thapa,
Thank you for your time to help us with your review. We are glad you are satisfied with the service offered by Muthukumar.
Regards,
Preveen Raj
Lycamobile Team
I spoke with senior customer service…
I spoke with senior customer service representative - Vasuki, and the issue I was having since last one week was sorted out in few minutes. Thank you so much. :-)
13 January 2021
Unprompted review
Reply from Lyca Mobile PL
Dear Snehal Chhatbar,
Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Vasuki. Thank you for your support.
Regards,
Albert
Lycamobile team
She was very good and was very helpful (Mrs.Vasuki)
She was very good and was very helpful. Thanks to Mrs.Vasuki for helping me.
13 January 2021
Unprompted review
Reply from Lyca Mobile PL
Dear Ashim Rai,
Thanks for taking the time to share your opinion on Lycamobile Service. We are glad that you appreciated the service provided. We will ensure that your kind words reach Vasuki.
Regards,
Albert
Lycamobile team
I had a great experience on chat with Muthukumar
I had a great experience on chat with Muthukumar from Lycamobile Chat Support team, for enabling a package / bundle from my main balance. It was fast and quick !
6 January 2021
Unprompted review
Reply from Lyca Mobile PL
Dear Divakar Dube,
Thanks for taking the time to share your opinion on Lycamobile Service. We are glad that you appreciated the service provided. We will ensure that your kind words reach Muthukumar.
Regards,
Albert
Lycamobile team
Support improved a lot and amazing fast…
Support improved a lot and amazing fast support and guided me well.
31 December 2020
Unprompted review
Reply from Lyca Mobile PL
Dear MAHENDER,
Thank you for your time to help us with your review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided.
Regards,
Alamelu
Lycamobile team
VASUKI - Highly Recommended
Vasuki is a problem solver. The customer support at its best. Inspiring just troubleshooted and solved the problem in short time. Amazing agent!
29 December 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Chakkarabani Selvam,
Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Vasuki. Thank you for your support.
Regards,
Alamelu
Lycamobile team
very fast and wonderful support
very fast and wonderful support , really appreciated
24 December 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Ravi Kumar,
Thank you for your time to help us with your review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided.
Regards,
Alamelu
Lycamobile team
This review is for Muthukumar
This review is for Muthukumar. He really helped me with re-activation of my voicemail. Really good work.
23 December 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Avadhoot Ket,
Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Muthukumar. Thank you for your support.
Regards,
Alamelu
Lycamobile team
Quick Resolution
Very fast in resolving my SIM issue having no network .. quick solution by getting new SIM and swap the number
19 December 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Sudheer Kumar,
Thank you for taking your time and letting us know you query was addressed promptly, you are satisfied with our services.
Regards,
Preveen Raj
Lycamobile Team
It was nice experience.Vasuki help me…
It was nice experience.Vasuki help me well to change my number. Thank you.
18 December 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Darshan,
Thank you for your time to help us with your review. We are glad you are satisfied with the service offered by Vasuki.
Regards,
Preveen Raj
Lycamobile Team
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