Lyca Mobile PL Reviews 

442
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Lycamobile has the best data or voice plans. Your airtimedoes not expire like some providers do. No validity period. Use your airtime until you finish it. I recommend Lycalmobile to everyone.

Company replied

Rated 1 out of 5 stars

I don’t understand why the LYCA SIM card doesn’t work in EU areas even if my it is originally from poland. During trip, all my friends SIM card who use other providers work but mine. I enabled mobile... See more

Company replied

Rated 1 out of 5 stars

You are by far the shittiest mobile carrier I've ever dealt with. I can't even imagine how much money I've lost because of your stupid app. And on top of that, you idiots somehow manage to "update... See more

Company replied

Rated 5 out of 5 stars

I ordered the Unlimited package for my Lycamobile number. The payment via BLIK went through without a hitch. The package appeared in my Lycamobile account after a few moments. I’ll be testing it in t... See more

Company replied

Company details

  1. Telecommunications service provider

Written by the company

Lycamobile oferuje darmową kartę SIM Prepaid na tanie międzynarodowe i krajowe rozmowy oraz pakiety internetowe. Zamów online kartę SIM z usługą przedpłaconą lub doładowanie już dziś!


Contact info

3.4

Average

TrustScore 3.5 out of 5

442 reviews

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3.4

All reviews

(442)

249 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick help given

There was a CSR named Vinodhni who was really calm and super friendly! I lost my phone and had to change my number from new to restoring the old one and she helped me as quickly she could. She definitely omitted some of my stress after losing my phone. :) Thanks

3 June 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Dhruvesh,

Thanks for taking the time to share your opinion on Lycamobile Service. It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best, and we will convey your kind words to Vinodhni . Thank you and remember; we value you!

Kind regards,
bhuvana
Lycamobile team

Rated 5 out of 5 stars

Wonderful service with friendly and…

Wonderful service with friendly and professional handling of my issue by Vinodhini. Kudos.

31 May 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Mouni,

We are excited to know you were impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Vinodhini.

Kind regards,
bhuvana
Lycamobile team

Rated 5 out of 5 stars

Vinodhini helped a lot in transferring…

Vinodhini helped a lot in transferring my old number to new sim card ..lot of patience in replying and very polite response...very happy to chat with Vinodhini

31 May 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Srinivas,

We are glad to receive your kind words to our lycamobile customer service representative and we will ensure that, as always, we provide you with the best possible service and convey your appreciation to Vinodhini.

Kind regards,
bhuvana
Lycamobile team

Rated 4 out of 5 stars

It was nice talking to anish (3206) he…

It was nice talking to anish (3206) he has raised the complaint report once it get verified it will be more better

28 May 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Ravindra,

We are glad to receive your kind words to our agent and, as always, we will provide you with the best service with lycamobile to reach your comfortable level and we will convey your appreciation to anish.

Kind regards,
Bhuvana
Lycamobile team

Rated 5 out of 5 stars

Lost simcard

I lost my simcard and received proper steps to replace it by Vinodhini (agent)

25 May 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Dam,

Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!

Kind regards,
Bhuvana
Lycamobile team

Rated 5 out of 5 stars

Vinodhini has helped me to transfer my…

Vinodhini has helped me to transfer my old lyca mobile number to new sim card. Thank you for your support!!

21 May 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Jitendra,

Thank you for your valuable feedback about Lycamobile. We will look forward to serving our customers well. We will ensure that your kind words reach Vinodhini.

Regards,
Albert
Lycamobile team

Rated 5 out of 5 stars

There was great support by Vinodhini

There was great support by Vinodhini. It was best experience ever. Thank you so much for assisting me and provide right information to me.

20 May 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Rajan,

Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Vinodhini.

Regards,
Albert
Lycamobile team

Rated 5 out of 5 stars

Open-friendly and attentive operator…

Open-friendly and attentive operator Vinodhini helped me perfectly to solve the problem with lost sim-card. Thanks for the good service!

20 May 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Customer,

Thanks for taking the time to share your opinion on Lycamobile Service. We are glad that you appreciated the service provided. We will ensure that your kind words reach Vinodhini.

Regards,
Albert
Lycamobile team

Rated 5 out of 5 stars

Great experience after i talked with an…

Great experience after i talked with Vinod Hindi.He was very calm and explained me each and every steps about the problems and solutions to my data plan.I was having trouble for 24 hours and could not get english speaking assistance. As soon as i reached out to him problem was solved within some moments. Thanks. Reccomend.👍👍👍

16 May 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Rukesh,

Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!

Kind regards,
Bhuvana
Lycamobile team

Rated 5 out of 5 stars

New customer problem

New customer problem : The agent named Vinodhini helped me resolve my bundle problem. Thank you.

13 May 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Laly,

Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!

Kind regards,
Bhuvana
Lycamobile team

Rated 5 out of 5 stars

The customer service(Sunita) from India…

The customer service(Sunita) from India was very helpful.

13 May 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Akash,

We are glad to receive your kind words to our agent and, as always, we will provide you with the best service with lycamobile to reach your comfortable level and we will convey your appreciation to Sunita.

Kind regards,
Bhuvana
Lycamobile team

Rated 5 out of 5 stars

I am really thankful for lycamobile…

I am really thankful for lycamobile with super server And help assistance Vinodhini Is really respectful thanks for her with good and clear communication ❤️❤️

13 May 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Abdurakhim,

Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!

Kind regards,
Bhuvana
Lycamobile team

Rated 5 out of 5 stars

Thanks Sunitha for working on my…

Thanks Sunitha for working on my queiry, thanks a alot for the help, Have a good Day.

11 May 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Shashank,

Thanks for taking the time to share your opinion on Lycamobile Service. We are glad that you appreciated the service provided. We will ensure that your kind words reach Sunitha.

Regards,
Albert
Lycamobile team

Rated 5 out of 5 stars

Good Customer service

I was speaking to Vinodhini from lycamobile customer service. She was able to help me with my query on lost sim and explained the procedure clearly. She also helped me blocking my lost sim to avoid unauthorized access.

4 May 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Gautam singh,

Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Vinodhini.

Regards,
Albert
Lycamobile team

Rated 5 out of 5 stars

Vinodhini Rocks!!

Vinodhini Rocks!!! Amazing support provided by her.

29 April 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Naveen,

Thank you for your valuable feedback about Lycamobile. We will look forward to serving our customers well. We will ensure that your kind words reach Vinodhini.

Regards,
Albert
Lycamobile team

Rated 5 out of 5 stars

Vinodhini was really helpful

25 April 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Huda Shah,

Thanks for taking the time to share your opinion on Lycamobile Service. We are glad that you appreciated the service provided. We will ensure that your kind words reach Vinodhini.

Regards,
Albert
Lycamobile team

Rated 5 out of 5 stars

I was having lots of trouble to make my…

I was having lots of trouble to make my SIM card work, but Anish (3206) was extremely helpful and friendly! With loads of patience also :)
Now all works!
Thank you!

22 April 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Gabriella,

Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Anish.

Regards,
Albert
Lycamobile team

Rated 5 out of 5 stars

Consultant Vinodhini was extremely…

Consultant Vinodhini was extremely helpful. And saved me 2 days in waiting

21 April 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Merle,

Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!

Kind regards,
Bhuvana
Lyamobile team

Rated 5 out of 5 stars

Sunitah from India was really helpful…

Sunitah from India was really helpful and patient during my reachout for support. Thank you Sunitah.

19 April 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear SoI,

Thank you for your appreciation for our agent Sunitha and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!

Kind regards,
Bhuvana
Lycamobile team

Rated 5 out of 5 stars

Outstanding support from…

Outstanding support from Vinodhini,really appreciate .
Thanks a lot!!

13 April 2022
Unprompted review
Lyca Mobile PL logo

Reply from Lyca Mobile PL

Dear Rakesh,

Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!

Kind regards,
Bhuvana
Lycamobile team

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