Tries to transfer money but the account number was incorrect. It says in website that they might not be able to cancel the transaction it was alot of money. It says om website if account doesn't exis... See more
Company replied
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Just confirmed from our banks and they stated that they only accept the one transaction a day, so it was not Lyca fault about the delay. I am taking my statement back. I must say I never had any issue... See more
Company replied
Yesterday I sent money to India around 9pm and it took almost 18 hours to get to receipient. I’m transacting with Lyca remit for last 6 months and been facing similar issue. Can you reduce this proces... See more
Company replied
There's no reason for concern about the safety of my money transfer, even if it's delayed for a few hours. I just wanted to say thanks to LycaRemit for all the hard work they do every day to ensure th... See more
Company replied
Company details
Written by the company
Lycaremit offers low-cost, high-speed, reliable and secure online international money transfer services from UK and enables customers to send money to friends and family across more than 80 countries at ultra-competitive rates.
Contact info
195, Marsh wall, Wallbrook Building, E14 9SG, London, United Kingdom
- 020 7132 0015
- cs@lycaremit.co.uk
- lycaremit.co.uk
Reply from Lycaremit
Dear Manuel Mendes,
Thank you so much for taking the time to provide feedback.
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon.
Feel free to write us anytime.
Team Lycaremit.
fast and correct information
10 August 2023
Reply from Lycaremit
Dear VEERARAHMAREDDY PADALA,
We are so happy that you enjoyed your experience with us!
We appreciate the great review and we’d love to have you back very soon.
Feel free to write us anytime
Team Lycaremit.
Very quick and efficient service soon…
Very quick and efficient service soon comple transaction they contact and let you know that beneficiary have received the money excellent
9 August 2023
Reply from Lycaremit
Dear Humera Aziz,
Thanks for the 5 stars, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback.
We look forward to delivering another excellent experience for your next transaction.
Team Lycaremit.
Previously Lycaremit used to be very…
Previously Lycaremit used to be very fast transfer service (within few hours).
Last few transactions which I did taking more than a day to get transferred.
6 August 2023
Reply from Lycaremit
Dear Shabeeb,
Thank you so much for taking the time to share your feedback.
We are glad to hear that you’ve enjoyed it previously. However, we are sorry to hear about your current experience, as we always aim to deliver an outstanding experience.
We noticed that your transaction was initiated on 6th August 23, Sunday. Once the transaction is processed from our end, it depends on the destination bank.
We also looked into it, and your transaction was processed from our end within the estimated time frame after all verification.
One of our representatives tried to reach you to discuss on this since we’re committed to providing friendly service.
Please do not hesitate to contact us If you have more questions or need additional assistance,
Thank you again for your feedback, and we look forward to welcoming you again soon.
Team Lycaremit.
Fast and quick but a bit sour
Fast and quick, kyc pretty much within 12 months is a bit of sour. Also the transaction fee seems a bit high over £1000 despite being an long existing customer.
1 August 2023
Reply from Lycaremit
Dear Dhanasekar govindasamy,
Thank you for bringing this issue to our attention. We are happy that you took the time to write your feedback
Lycaremit always gives the best rate with a low fee to keep our customers happy.
We reviewed your KYC process in more detail so that we could better understand what happened and how we might improve going forward.
One of our representatives tried to reach you to discuss on this since we’re committed to providing friendly service.
Thank you again for taking the time to share your feedback with me. If there is anything else we can do, please don’t hesitate to reach out.
Team Lycaremit.
Good rates,👌 good customer service…
Good rates,👌 good customer service 👌average speed 👌🙏overall great service 🙏👌🙏👌👍👍💓
31 July 2023
Reply from Lycaremit
Dear Buddhi,
Thank you so much for taking the time to send this! Lycaremit loves to know that our customers enjoy what we do.
We’re glad that you loved the rates and service. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
Thank you again! We’re looking forward to making your experience even better in the future!
Team Lycaremit.
Very easy and quick service.
28 July 2023
Reply from Lycaremit
Dear Sinnathurai Tharmakulasingam,
Thank you for taking the time to share your positive experience.
Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do, please let us know.
Looking forward to seeing you again soon!
Team Lycaremit.
Best rate always but speed to transfer…
Best rate always but speed to transfer money is very slow reather than others sometimes wait the whole day which is very painful for sender and receiver
Thank you
28 July 2023
Reply from Lycaremit
Dear Raza,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
As per the online banking, it may take 24 working hours; it depends upon your destination bank. However, I truly value your feedback, and we will use your feedback for future improvement.
Thank you once again! We can’t wait to have you back.
Team Lycaremit.
Lycaremit is back
It was relatively easy to use. The rate is very competitive. Your staff were on hand to allay my worries as that was my fist time after resumption for Nigerian transfer.
27 July 2023
Reply from Lycaremit
Dear Bartholomew Chuku,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star .
Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to give you the best service.
We Look forward to seeing you again soon.
Team Lycaremit.
Good rates and very sharp transfer
23 July 2023
Reply from Lycaremit
Dear Khan,
We appreciate your feedback and delighted to know you enjoyed our Rate.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Feel free to write us anytime
Team Lycaremit.
Everything was quick and straightforward
26 July 2023
Reply from Lycaremit
Dear Mohammed Omran,
We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience
We look forward to welcoming you back soon!
Feel free to write us anytime
Team Lycaremit.
Excellent service
Excellent service, will recommend others to do business with Lycaremit.
24 July 2023
Reply from Lycaremit
Dear Yasir Iqbal,
Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with the service
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
We Look forward to seeing you again soon.
Cheers!
Team Lycaremit.
Reply from Lycaremit
Dear Syed Shakir Ali,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about our service. We’re here for you anytime.
We hope to see you again soon
Team Lycaremit.
Reply from Lycaremit
Dear Ravi Dass,
We really appreciate you taking the time to leave us your 5 star review.
It means a lot to the whole team, and we’d love to have you back very soon.
Feel free to write us anytime
Team Lycaremit.
Transaction initiated @ 9.15am
Transaction initiated @ 9.15am, process completed @ 12.45pm
Very very bad service
20 July 2023
Reply from Lycaremit
Dear Conceicao Dias
Thank you for taking the time to share your feedback and for bringing this to my attention. We're sorry to hear that your recent experience wasn't up to your expectations.
We strive to provide exceptional service to all of our customers and take all feedback seriously. I looked into it, and your transaction was processed from our end within the estimated time frame after all verification.
One of our representatives tried to reach you to discuss on this since we’re committed to providing fast and friendly service.
Thank you again for taking the time to share your feedback with me. If there is anything else we can do, please don’t hesitate to reach out.
Team Lycaremit.
Reply from Lycaremit
Dear Dele Isaiah,
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone
We appreciate having you as a customer and look forward to serving you again.
Team Lycaremit.
Very good service
19 July 2023
Reply from Lycaremit
Dear Tabassum Shakeel
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Your feedback helps us maintain an excellent standard of service to our customers.
We are looking forward to serve you again!
Team Lycaremit.
Very quick and helpful customer…
Very quick and helpful customer service. Excellent quality of service
14 July 2023
Reply from Lycaremit
Dear Suhasini,
We appreciate you taking the time to let us know about your experience!
We would not be able to grow and develop our quality of service without feedback like yours,
We are so happy to read the kind words you left about the service! Thank you once again, and we hope to see you again soon.
Team Lycaremit.
Reply from Lycaremit
Dear Daniel Jeyaraj,
We are so happy that you enjoyed your experience with us!
We appreciate the great review and we’d love to have you back very soon.
Feel free to write us anytime
Team Lycaremit.
Reply from Lycaremit
Dear Customer,
Thank you so much for your feedback; I really appreciate it! We always try our best to do our job well, and your kind words make it all worthwhile.
We are happy since you are happy with the rate, hope to serve you again soon.
Team Lycaremit.
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