Tries to transfer money but the account number was incorrect. It says in website that they might not be able to cancel the transaction it was alot of money. It says om website if account doesn't exis... See more
Company replied
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Just confirmed from our banks and they stated that they only accept the one transaction a day, so it was not Lyca fault about the delay. I am taking my statement back. I must say I never had any issue... See more
Company replied
Yesterday I sent money to India around 9pm and it took almost 18 hours to get to receipient. I’m transacting with Lyca remit for last 6 months and been facing similar issue. Can you reduce this proces... See more
Company replied
There's no reason for concern about the safety of my money transfer, even if it's delayed for a few hours. I just wanted to say thanks to LycaRemit for all the hard work they do every day to ensure th... See more
Company replied
Company details
Written by the company
Lycaremit offers low-cost, high-speed, reliable and secure online international money transfer services from UK and enables customers to send money to friends and family across more than 80 countries at ultra-competitive rates.
Contact info
195, Marsh wall, Wallbrook Building, E14 9SG, London, United Kingdom
- 020 7132 0015
- cs@lycaremit.co.uk
- lycaremit.co.uk
Extremely quick money transfer service.
10 July 2023
Reply from Lycaremit
Dear Clifford Emmanuel Joseph
Thank you, taking the time to leave such a great review about our SERVICE has really made our day.
We always aim to delight our customers with our customer service
We look forward to seeing you again soon
Team Lycaremit.
Very easy & fast
Very easy , very fast and high exchange rate if you compare with others.
10 July 2023
Reply from Lycaremit
Dear Andrew Piradeep
We really appreciate you taking the time to share your rating with us, we are glad that you are happy with our rate
We look forward to seeing you again soon
Team Lycaremit.
Better rate and convenient.
30 June 2023
Reply from Lycaremit
Dear Selliah Pararajasingam,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
We look forward to seeing you again soon.
Team Lycaremit.
GOOD SERVICE
27 June 2023
Reply from Lycaremit
Dear Kanasu Raghunathy,
We’re really grateful and appreciate you taking the time to share your rating with us
Our whole team works hard to keep our customers happy.
Thanks again, and we hope to serve you again soon.
Team Lycaremit.
Very bad experience use Lyca remit…
Very bad experience use Lyca remit service
Reason hold money 48 hours and more then I call customer service after then 5 to 6 hours they transfer money into beneficiaries account.
25 June 2023
Reply from Lycaremit
Dear Mudassar,
Thank you for taking the time to share your feedback with us. I’m sorry to hear about your experience.
We reviewed the specific transaction in more detail so that we could better understand what happened and how we might improve going forward.
As checked, you initiated the transaction on Sunday. The next working day, one of our representative took special attention and processed your transaction within 30 minutes since we’re committed to providing fast and friendly service.
We take all reviews seriously and will use them in our continuous improvement efforts! Thank you again for taking the time to share your feedback with me. If there is anything else we can do, please don’t hesitate to reach out.
Team Lycaremit.
Very good rate then others and very…
Very good rate then others and very fast service very helpful staff so I am so happy to Lyca service
20 June 2023
Reply from Lycaremit
Dear Nayyar Hussain,
We really appreciate you taking the time to leave us your 5 star review. It means a lot to the whole team, and we’d love to have you back very soon.
Our Team is happy that you are happy with our rate and service
Feel free to write us anytime
Team Lycaremit
Excellent service my Beneficiary…
Excellent service my Beneficiary received the amount in 1 hour and 20 minutes I also received a email that beneficiary has received the money
20 June 2023
Reply from Lycaremit
Dear Muhammad Hanif
Thanks so much for your review, we love getting feedback about our service
Please get in touch if there is anything else we can do to make your day
We can’t wait to help you again in the future
Team Lycaremit
Lowest fee compared to others
Lowest fee compared to others. Same day transfer. I am happy with service. If there was a cash pick up facility from the bank, it would have been excellent.
19 June 2023
Reply from Lycaremit
Dear AMJAD RASHID ASEM,
Thank you for taking the time to write this review. Your feedback is very important to us, and we appreciate the time you took to share your thoughts
We’re sorry to hear that you were not completely satisfied with your experience. We’ll be sure to pass along your suggestions to our team in an effort to improve our service.
Thank you again for your feedback
Team Lycaremit
Very fast and quick service provided
18 June 2023
Reply from Lycaremit
Dear Puneet Kumar,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
We look forward to seeing you again soon
Feel free to write us anytime
Team Lycaremit
Quick service
16 June 2023
Reply from Lycaremit
Dear NECESSIDADE ROZA LIMA,
Thank you for your valuable feedback.
We’re glad that you loved the service. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
Thank you again! We’re looking forward to making your experience even better in the future!
Team Lycaremit.
Very quick and safe transfer
14 June 2023
Reply from Lycaremit
Dear Keetha
Thanks so much for sharing your experience with us.
We would love to continue providing great service to awesome customers like you. Thanks again!
Team Lycaremit
Reply from Lycaremit
Dear Jimmy Gohir
We really appreciate you taking the time to share your rating with us.
We're happy that you're happy, and we're looking forward to seeing you again soon.
Feel free to write us anytime.
Team Lycaremit
Worst experience with Lyca remit
Worst experience with them
They hold money 48 hours then release it last Saturday made 3 calls after 15 minutes call has disconnected then again wait I am still struggling I made transaction on 9th June cleared 3 hours ago again worst replied
12 June 2023
Reply from Lycaremit
Dear Umer Farooq,
I’m sorry to hear about your experience with us. It sounds like you had a frustrating time
Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every transaction
One of our representatives tried to reach you on Saturday to discuss about your transaction, also as we checked your transaction already has been processed from our end within the estimated time frame
If there’s anything else we can do for you, please let us know. Thank you again for reaching out!
Team Lycaremit
Very efficient service
9 June 2023
Reply from Lycaremit
Dear Arunkumar Amin,
Thank you so much for your valuable feedback! it means a lot to us!
We are glad that you are happy with our service
Feel free to write us anytime.
Team Lycaremit
Excellent service
9 June 2023
Reply from Lycaremit
Dear Abdul Nazar
Thanks so much for sharing your experience with us. We hope to see you again soon
We will continue to do our best
Feel free to write us anytime
Team Lycaremit.
I have been lycaremit customer for many…
I have been lycaremit customer for many years,it’s all lycaremit Agents are very polite professional and helpfull specially one gentleman called sohail he is credit to lycaremit utmost respectful polite and very helpful knows his job very well,I never had a bad experience for all those years any issue with my transactions was dealt promptly efficiently.thak you ishwari & sohail
7 June 2023
Reply from Lycaremit
Dear Hafiza Irfan,
Thank you so much for your kind words, we really appreciate you taking the time out to share your experience with us and we agree, Suhail is truly a gem to have on our team!
Our Team works hard to meet expectations like yours and we count ourselves lucky for customers like you. Come back and see us soon. Cheers!
Team Lycaremit.
Service very slow
2 June 2023
Reply from Lycaremit
Dear Anees Ahmad,
Thank you for bringing this to our attention and apologize for the experience you had.
We set our goals and standards high to deliver quality customer service.
As a result of your feedback one of our customer service executives tried to reach you regarding your inquiry also as we checked your transaction was processed from our end within the estimated time frame.
Please feel free to reach out and I would be more than happy to help.
Team Lycaremit.
Easy and quick money transfer service
31 May 2023
Reply from Lycaremit
Dear Faizal,
Thank you for taking the time to leave a positive review
Your kind words are greatly appreciated
We will continue to do our best to customer service you receive
Feel free to write us anytime
Team Lycaremit.
Excellent customer service
Excellent customer service. Rate well the customer service person who help me. Great knowledge, helpful, polite. Excellent website to send money abroad. User friendly and easy to use.
31 May 2023
Reply from Lycaremit
Dear Suppiah Mahendran,
Thank you for your review
We're glad you enjoyed our Customer service
I appreciate you noticing our work and taking the time to share your feedback with us and we're extremely happy that you had a positive experience
We will continue to keep you happy
Feel free to write us anytime
Team Lycaremit.
Quick transfer
I use the service regularly. This time it took 12 hours to transfer amount in my overseas account.
31 May 2023
Reply from Lycaremit
Dear Muhammad Ali,
Thank you so much for your valuable feedback!
As we checked your transaction was processed from our end within the estimated time frame
Our goal is to provide you with the best service
We will continue to keep you happy
Feel free to write us anytime
Team Lycaremit.
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