ISEE HAIR Reviews 

3,247
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 617 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the hair, describing it as soft, beautiful, natural-looking, and low maintenance, often blending seamlessly. Many appreciate the fast and efficient delivery service, with packages arriving promptly. People frequently highlight the excellent customer service, noting prompt and helpful responses, and stellar packaging often includes thoughtful freebies. However, some customers also noted concerns regarding product quality, specifically mentioning significant shedding, matting, and issues with hair not being 100% human as advertised. A few other people experienced problems with order processing, including shipping delays and a lack of communication or tracking information for their purchases.

What people talk about most

Product

Users describe positive interactions with product, highlighting its high quality, softness, and natural... See more

Quality

Customers consistently note positive experiences with quality, praising the hair for being soft, beautiful,... See more

Order

Customers had ambiguous experiences with order processing and delivery, with some expressing satisfaction and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast shipping times, often... See more

Customer service

People report ambiguous experiences with customer service, with many praising the service as great, super... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought the Kinky Curly Highlighted half Wig it’s absolutely lush. ISEE packages the hair really well and the freebies are really good and useful, I love the fact they include a cute pink bonnet in the... See more

Rated 5 out of 5 stars

I absolutely LOVE the ISEEHAIR Burmese Curly Feather Crochet Hair! I installed it using the Miracle Knot method, and it exceeded all of my expectations. The curls stayed beautiful and define... See more

Rated 5 out of 5 stars

This is my first time buying a human hair half wig and it us the texture that I needed. The hair is great quality. I would purchase from here again.

Rated 5 out of 5 stars

Great customer service and products. The packaging is stellar much thought and time put into the presentation. The hair is exemplary great quality . I am a return client


Company details

  1. Wig shop
  2. Hair extensions supplier

Written by the company

ISEE HAIR, See Your Beauty. ISEE Hair official website mainly sale the ISEE Princess collection and the ISEE Crown collection. ISEE Princess collection is best known for its Mongolian curly hair, Brazilian wave and straight hair. Especially the curly hair, can match 3b, 3c, 4a, 4b, 4c natural hair texture perfectly, and easy to maintain. High-quality human hair product with affordable price, best choice to start your entry lux hair tour. If you check our Instagram @iseehairbeauty, you will see thousands of customers sharing. And their beauty and smile will make you fall in love with ISEE HAIR. ISEE Crown is born for luxury. Top-quality double-drawn human virgin hair, become beautiful wig with exquisite craftsmanship. Every move with the wig is the ultimate enjoyment.


Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(3,247)

591 reviews in the last 12 months

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Rated 2 out of 5 stars

I wish this company had other avenues…

I wish this company had other avenues for customer support. I sent a WhatsApp message and there has been no reply. I sent several emails and “Kate” said it’s processing but that was a while ago. I still have not received any shipment information for my order: 16601774585
I think it’s ridiculous to take 2-3 week before shipping out peoples orders. I am disappointed with the customer service and lack of communication.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Inadequate Processing Transparency

I ordered 3 bundles of crochet hair for my daughter April 17th I emailed about my order on the 28th and was told there is 2-3 week processing for new arrivals. Today is May 4th and it’s still processing. Processing 3 bundles for 3 weeks is ridiculous and this doesn’t include the shipping time. If I would have known this before I would not have placed an order. Instead of putting this bit of information up top with the shipping information or in the more info section it’s further down under details. I don’t even need the hair anymore my daughter event has come and gone. I will never order from Isee again. Cancel order is requested.

17 April 2026
Unprompted review
ISEE HAIR logo

Reply from ISEE HAIR

Dear Customer,

Thank you for taking the time to share your feedback.

We’re truly sorry for the inconvenience and completely understand your frustration, especially since your daughter’s event has already passed.

Different products have different processing times, and the estimated processing time is listed on each product detail page under the product information section. We understand it may not have been easy to notice, and if there is ever any uncertainty, customers are always welcome to contact our customer service team before placing an order for confirmation.

Thank you again for your feedback, and we hope to have the opportunity to serve you better.

Best regards,
ISEE Hair Customer Service Team

Rated 1 out of 5 stars

Worst hair ever

After final using the wig, I now see this is the worst wig I’ve ever bought. I tried to handle the matter with the company privately and they were very unhelpful. So disappointing. Do not buy

4 May 2026
Unprompted review
Rated 5 out of 5 stars

I am absolutely in love with this hair!!!!

I am absolutely in love with this hair! From the moment I unboxed it, I could feel the quality — incredibly soft, no chemical smell, and the texture is spot on. The kinky straight pattern looks so natural and blends beautifully to my natural hair, which was my goal – yay!

The density is perfect — full and luxurious without being overly bulky. True to the listed length, which I really appreciate because that's not always a given. But what truly sets this piece apart for me is the cap construction. I'm currently on a hairline recovery journey, and this cap fits in a way that protects my edges while still giving me a seamless, natural look. It sits comfortably and doesn't put tension on my hairline at all, which is exactly what I need right now.

This is hands down one of the best hair purchases I've made. Will definitely be ordering again!

Thank you to the Iseehair team who answered all my questions, were super supportive, and guaranteed top-quality for this unit.

I am a runway model, so I am so happy the Iseehair team took this into account, as I am on camera a lot and my hair must look the best for photos and videos on the runway. Thank you all again for the excellent unit, and I look forward to ordering again in a couple of months!

With lots of love,
Jamy ❤

4 May 2026
Unprompted review
Rated 5 out of 5 stars

ISEE hair is amazing!!

ISEE hair is amazing! This is my second purchase. I have purchased 3 wigs from them so far and I’m enjoying them immensely. The wigs are exactly how the described it. My favorite is the M-cap styles. They are very soft and natural looking. Cannot wait to purchase from ISEE hair again and would love to collaborate with them soon.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my experience with ISEEHAIR. I placed an order for the Burmese Curly Braid Trend Hair over 7 days ago and paid over $200. My order is still showing as “processing,” and I have not received any tracking information or updates.

For a purchase at this price point, I expected much better communication and faster handling. The lack of transparency is unacceptable. At this point, I need either immediate shipment with tracking details or a full refund.

If this is not resolved quickly, I will be forced to dispute the charge with my bank. I hope the company addresses this promptly.

23 April 2026
Unprompted review
ISEE HAIR logo

Reply from ISEE HAIR

Hi there,

Thank you for taking the time to share your feedback.

We are truly sorry for the delay and completely understand your frustration, especially after waiting so long without updates. We sincerely apologize for the inconvenience and poor experience this has caused.

Could you please provide your order number and the email address used for the purchase? Once we receive the information, we will check the order status for you as soon as possible and help work toward a solution.

Thank you again for your feedback. While we regret that this experience did not meet expectations, it has helped us identify areas where we can improve our service.

Best regards,
ISEE Hair Customer Service Team

Rated 5 out of 5 stars

I took a chance ordering with ISEE hair…

I took a chance ordering with ISEE hair recently.. I like to go to the shop and try a wig on before I buy it but I do not regret taking this chance! I initially bought a yaki straight wig which arrived four days after I ordered it! I was impressed with the presentation, packaging, the added extras, THE WIG (of course). I bought another one shortly after. I will recommend ISEE hair to friends and family for sure. I have had so many compliments on both the wigs I have. People think it’s my natural hair!

2 May 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a product on April 16 and for…

I ordered a product on April 16 and for some reason it's still processing. I sent THREE emails and one DM on IG and no response. Such a waste of time and money

16 April 2026
Unprompted review
ISEE HAIR logo

Reply from ISEE HAIR

Hi dear, Thank you for taking the time to share your feedback. We value all our customers, but we cannot locate your order in our system. Could you please update your review with your Order Number or email address? We would love to resolve this issue for you!

Rated 5 out of 5 stars

Shop with them!!

Honestly, this is the first hair company ever for me to actually respond to my concerns and questions within a timely manner. My biggest thing was my hair not coming in time for my birthday and she reassured me that it quality and patience over a rush service which I totally understand. Luckily my hair came in time and I truly love the quality can't wait till my next purchase!! Thank you ISEE specially Jessie.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

WORTH EVERY PENNY

The quality of hair is wonderful! The staff is amazing! They respond back in a timely fashion, very helpful and professional. The shipping service is fast and reliable! They follow directions, packages are always left in front of my apartment door, not inside of the lobby! I can honestly say I’ve found my favorite hair company!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

What a great Unit

What a great Unit! best of the Best, shout out to ISEE HAIR.
Thank you for the gifts that came with my unit. Love love my 16in Burnese Curly, saw a video of it on YouTube and I order one the same night.
Speedy delivery service.
5-star service.

26 April 2026
Unprompted review
Rated 1 out of 5 stars

HORRIBLE

UNDOUBTEDLY, the worst wig i’ve ever purchased. The wig as advertised, was NOT what I received. A COMPLETE SCAM. This wig does not have a density of 250%, AND I WAS CHARGED FOR IT. THE SHEDDING IS ABSOLUTELY RIDICULOUS. The smell is ALSO unbearable. A toxic smell as if the hair has been penetrated with chemicals and/or sitting in a warehouse for years. I feel as if i’m breathing in so many harmful chemicals. TRULY UNACCEPTABLE. I WILL NEVER ORDER FROM THIS COMPANY AGAIN.

14 February 2026
Unprompted review
ISEE HAIR logo

Reply from ISEE HAIR

Hi love,

We’re truly sorry to hear about your experience and understand your concerns.

We would like to clarify that all of our products go through strict quality control standards before shipment, and all items are brand new. Regarding the smell you mentioned, this can sometimes occur due to packaging and transportation, and it usually dissipates after washing and airing the hair.

At the same time, we were unable to locate your order information based on the details provided. We kindly ask that you update your review with your order number or contact us directly at Jessie@iseehair.com. Once we have your order details, we’ll be able to better understand the situation and provide you with appropriate support.

Thank you for your feedback — we’re here to help resolve this for you.💕

Best regards,
ISEE Hair Team

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