ISEE HAIR Reviews 

3,247
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 617 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the hair, describing it as soft, beautiful, natural-looking, and low maintenance, often blending seamlessly. Many appreciate the fast and efficient delivery service, with packages arriving promptly. People frequently highlight the excellent customer service, noting prompt and helpful responses, and stellar packaging often includes thoughtful freebies. However, some customers also noted concerns regarding product quality, specifically mentioning significant shedding, matting, and issues with hair not being 100% human as advertised. A few other people experienced problems with order processing, including shipping delays and a lack of communication or tracking information for their purchases.

What people talk about most

Product

Users describe positive interactions with product, highlighting its high quality, softness, and natural... See more

Quality

Customers consistently note positive experiences with quality, praising the hair for being soft, beautiful,... See more

Order

Customers had ambiguous experiences with order processing and delivery, with some expressing satisfaction and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast shipping times, often... See more

Customer service

People report ambiguous experiences with customer service, with many praising the service as great, super... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought the Kinky Curly Highlighted half Wig it’s absolutely lush. ISEE packages the hair really well and the freebies are really good and useful, I love the fact they include a cute pink bonnet in the... See more

Rated 5 out of 5 stars

I absolutely LOVE the ISEEHAIR Burmese Curly Feather Crochet Hair! I installed it using the Miracle Knot method, and it exceeded all of my expectations. The curls stayed beautiful and define... See more

Rated 5 out of 5 stars

This is my first time buying a human hair half wig and it us the texture that I needed. The hair is great quality. I would purchase from here again.

Rated 5 out of 5 stars

Great customer service and products. The packaging is stellar much thought and time put into the presentation. The hair is exemplary great quality . I am a return client


Company details

  1. Wig shop
  2. Hair extensions supplier

Written by the company

ISEE HAIR, See Your Beauty. ISEE Hair official website mainly sale the ISEE Princess collection and the ISEE Crown collection. ISEE Princess collection is best known for its Mongolian curly hair, Brazilian wave and straight hair. Especially the curly hair, can match 3b, 3c, 4a, 4b, 4c natural hair texture perfectly, and easy to maintain. High-quality human hair product with affordable price, best choice to start your entry lux hair tour. If you check our Instagram @iseehairbeauty, you will see thousands of customers sharing. And their beauty and smile will make you fall in love with ISEE HAIR. ISEE Crown is born for luxury. Top-quality double-drawn human virgin hair, become beautiful wig with exquisite craftsmanship. Every move with the wig is the ultimate enjoyment.


Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(3,247)

591 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought the (ISEE Deep Curly Crochet…

I bought the (ISEE Deep Curly Crochet Human Hair, Miracle Knots Friendly for Boho Braids) and it is truly amazing quality, the hair is very soft and looks really nice. I am really happy with this purchase and I will buy more products in the future.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

I had to cancel my first order because…

I had to cancel my first order because it wouldn't arrive in time for my daughter's prom this week.. After contacting support, they assured me that they would rush the order for us. To my surprise, my daughter's wig arrived just eight days before prom, and I'm overall happy with the customer service that was provided. Thank you again for taking care of us.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Package did not arrive

Package did not arrive! Waste of time and money

7 April 2026
Unprompted review
ISEE HAIR logo

Reply from ISEE HAIR

Hi love,

Thank you for your feedback.

We’re very sorry to hear that your package has not arrived, and we completely understand your concern.

After checking, we believe your order may be #11100308137. Could you please kindly confirm if this is correct? We would like to further investigate the shipping status for you and provide a proper solution as soon as possible.

Please feel free to contact us directly with your order details so we can assist you promptly. We are committed to resolving this issue and ensuring you receive your package or an appropriate resolution.

Thank you for your patience and understanding.

Best regards,
ISEE Hair Team

Rated 1 out of 5 stars

As of right now I’m not sure how to…

As of right now I’m not sure how to feel about this website but I’m going to be honest with the interactions I’ve received so far . Kate will email you so many times then stop. Seems to be something she does often . Only thing I’m being told is it’s still processing, why the h** would yall allow me to order a wig that seems to be on back order , i purchased on March 25th here it is April 7th .. i leave on the 10th , i understand processing takes time but to not be able to give a timeframe on a item is ridiculous!!!! I don’t have time for the games though. I’ll send a email and post a bad reviews until my wig is shipped and i get answers . If you order from this company please be aware that you may be waiting 40 days and 40 nights for a response and your wig ! Hopefully after this I’m able to get some type of email back . Cause you know soon as you put a bad review is when they reach back out. And i won’t take it down till i get the answers i need . Thank you (:

25 March 2026
Unprompted review
ISEE HAIR logo

Reply from ISEE HAIR

Hi love,

Thank you for your feedback.

We’re truly sorry for the frustration and inconvenience caused by the delay and the lack of timely updates. We completely understand your concern, especially with your time schedule.

After checking your case, we can see that Kate assisted you yesterday and has already arranged for your order to be urgently shipped from our US warehouse to speed up the delivery.

We sincerely apologize again for the delay. Please rest assured that your order is now being prioritized, and we will continue to follow up until it is delivered.

Thank you for your patience and understanding.

Best regards,
ISEE Hair Team

Rated 5 out of 5 stars

I recently ordered a Burmese Curly wig…

I recently ordered a Burmese Curly wig (22 inches, 9x6 lace) from ISEE Hair, and I’m honestly so happy with my purchase.

What you order is truly what you get. The wig came exactly as described—pre-plucked, pre-bleached, and very easy to wear straight out of the box. The curls are beautiful, soft, and full, and the density is just perfect.

I was also impressed with how natural the lace looks, which made installation very easy, especially for a beginner-friendly wig.

Overall, I’m really satisfied with the quality and would definitely recommend this to anyone looking for a ready-to-wear curly wig.

Thank you, ISEE Hair!

7 April 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a Burmese curly half wig

I purchased a Burmese curly half wig. It was delivered today and upon unboxing there was significant damage to the unit. It’s not at all what was advertised, and when i tried to contact someone for support nobody has responded back to me. $167 down the drain, very disappointing.

6 April 2026
Unprompted review
ISEE HAIR logo

Reply from ISEE HAIR

Hi love,

Thank you for your feedback.

We’re truly sorry to hear about your experience and the disappointment caused. This is definitely not the experience we want for our customers.

However, after checking, we were unable to locate your order information based on the details provided in your review.
To help us resolve this for you as quickly as possible, we kindly ask that you update your review with your order number or contact us directly at Jessie@iseehair.com. Once we have your order details, we’ll be able to better understand the situation and provide you with appropriate support.

We are committed to supporting our customers and truly hope to assist you soon. Thank you for your understanding.

Best regards,
ISEE Hair Customer Support Team

Rated 1 out of 5 stars

I ordered a little over a week and have…

I ordered a little over a week and have yet to recieve a tracking number the sight says 3 to 10 days and I haven't received anything... how do I request a refund ???

5 April 2026
Unprompted review
ISEE HAIR logo

Reply from ISEE HAIR

Hi love,

Thank you for your feedback.

We’re very sorry for the concern caused and completely understand how frustrating it is not to receive tracking information yet.

After checking, this item is a hot-sale product, which requires about 2–3 weeks for preparation before shipment. Our team is currently working on your order and doing our best to have it ready as soon as possible.

Additionally, Kate has already reached out to you again to follow up and provide further assistance. Kindly please check your email (including your spam/junk folder).

Thank you for your patience and understanding. 💛

Best regards,
ISEE Hair Customer Support Team

Rated 5 out of 5 stars

Hair is AMAZING… I have the Burmese…

Hair is AMAZING… I have the Burmese curly and the curls are beautiful and hold up perfectly. Very full and true to length if not a little longer. No tangling or shedding. Will be buying again

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great quality and amazing customer service!

I am so incredibly thankful for the amazing customer service I received a few days ago! I have alopecia, and it is usually a very difficult and emotional process for me to find hair that makes me feel like myself again. This company went above and beyond. Not only was the service top notch, but I was shocked at how fast my order arrived.

The quality of the wig is exceptional! it looks so natural and feels just like my own hair. It has given me back so much confidence! I will definitely be ordering more wigs and recommending this company to all my friends and family. Thank you!

28 March 2026
Unprompted review
Rated 1 out of 5 stars

Balding wig after 4 months

Balding wig after 4 months. Deep wave wig that I barely wore. The hair itself seemed ok but to have a lace balding makes the hair worthless. Bearing in mind this was a closure.

31 March 2026
Unprompted review
ISEE HAIR logo

Reply from ISEE HAIR

Hi love,

Thank you for your feedback.

We’re truly sorry to hear about your experience, as this is not the standard we aim to provide. We take concerns like this very seriously and would genuinely like the opportunity to look into your case and assist you properly.

However, we’re currently unable to locate any order information based on the details provided in your review.
To help us resolve this for you as quickly as possible, we kindly ask that you contact our customer service team directly with your order number or the email used for purchase. Alternatively, you may also update your review with these details so we can identify your order and follow up promptly.

Please rest assured that we are committed to supporting our customers and providing fair solutions. We truly hope to hear from you soon so we can make this right.

Thank you for your understanding.

Best regards,
ISEE Hair Team

Rated 5 out of 5 stars

Completely Satisfied

I am completely satisfied with my purchase. The packaging was soooo cute and I loved the accessories that came with my hair. The hair was so soft and natural. Customer service was very professional and their response time was impressively fast. I highly recommend everyone to buy from ISEE Hair!!

25 March 2026
Unprompted review

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