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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the unique designs, excellent quality, and comfortable materials. Many appreciate the wide selection of items, particularly the vintage and pop culture themes. The ordering process is generally smooth, and people are very satisfied with the overall quality of their purchases. Reviewers frequently commend the exceptional customer service, noting the quick response times and the helpfulness of the support team in resolving issues. Many instances are shared where the company went above and beyond, such as sending replacement items at no extra cost or allowing customers to keep incorrectly sized orders. However, some customers mentioned that the sizing of certain shirts can run small, and a few experienced issues with print alignment or the material quality of specific items.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the clever, funny, and... See more

Order

Consumers find order experiences to be overwhelmingly positive, often highlighting exceptional customer... See more

Customer service

People report positive experiences with customer service, highlighting it as quick, responsive, and generous.... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the shirts, noting... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best customer experience/service I've had all year. Their luxury shirts run a little smaller, which i did not know until i received my order. When i explained what happened, m00nshot allowed me to k... See more

Rated 5 out of 5 stars

I received a couple shirts of the wrong size and they IMMEDIATELY fixed the problem! The solution was actually so fast and generous I bought a few more shirts! Honestly I’ll be a customer for life n... See more

Rated 5 out of 5 stars

I loved the selection of ideas. Many of the takes on classic movies and TV are great. I also love the vintage baseball prints. I had ordered 4 shirts and unfortunately did not double check my work bef... See more

Rated 5 out of 5 stars

Absolutely awesome customer service and communication! I needed some shirts in tall sizes, so I emailed their support team. Anthony got right back to me and within a day, all three of the shirts I wan... See more


Company details

  1. T-shirt Company

Written by the company

m00nshot T-Shirts and apparel! Non heinous designs for all mankind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

127 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I had an issue with an order not…

I had an issue with an order not fitting well, which doesn't always work out with a lot of companies. M00nshot went above and beyond to rectify the problem and sent me replacements. Love their product and now I also love their customer service. There is no reason not to do business with m00nshot!

2 September 2021
Unprompted review
Rated 5 out of 5 stars

Great product and service

Ordered for the first time about two months ago, and had a small problem with the order. When I contacted them about it the response was fast and friendly. I think they went above and beyond to resolve the issue, and the new shirt they sent was perfect.

Based on my experience I would definitely recommend m00nshot for your custom Tee needs!

14 July 2021
Unprompted review
Rated 5 out of 5 stars

I ordered a T-shirt

I ordered a T-shirt. It was delivered on time. The t-shirt was excellent quality, however, I received the wrong size. I contacted customer service by email. I got a timely response and they shipped me the right size. Excellent service, excellent product.

26 March 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding experience and great shirt

Outstanding experience and great shirt! Super happy with my first time purchase of a shirt from my old hometown. The shirt arrived in a timely manner with confirmations automatically sent each step of the way and the shirt was super great quality. So pleased that I have ordered a 2nd different design shirt. Will be ordering more and have referred on to some friends. Highly Recommend!!!

8 March 2021
Unprompted review

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