M7speed Reviews 

73
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I bought the high performance kit and it made my car feel brand new. Everything they sell is high quality and I'm looking forward to years ahead. Driving m7speed in my mini cooper coupe

Rated 5 out of 5 stars

Recently worked with Dorie to order a intake for my Countryman. By far the smoothest interaction and transaction with a site I've had. Everything was done with the highest regards to professionalism... See more

Rated 5 out of 5 stars

My experience has been nothing but exellent with m7 Alan Winters will work sat and might to make sure you get exactly what you want and need. He is the same guy at work as he is at meets and still sta... See more

Company replied

Rated 5 out of 5 stars

I've had my 09 MCS over to M7 several times for a number of product installations, including an awesome Manic tune, and couldn't be happier with the results. The products offered are second to none in... See more

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4.8

Excellent

TrustScore 5 out of 5

73 reviews

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4.8

All reviews

(73)

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Rated 5 out of 5 stars

Excellent quality with exceptional service.

I opulent find a real review on the m7 carbon fiber shift knob so I took a gamble and bought it. I'm in love with it! It's smaller than the stock knob so it fits better in hand. The knob sits lower and looks/feels better too! It appeals in every possible way. I would recommend this to anybody with a mini!

10 November 2015
Unprompted review
Rated 3 out of 5 stars

Service excellent, but product didn't quite fit for US model

The company seems excellent with transaction, communication, and delivery to California. Unfortunately, my R56 Vortex 2 Scoop - Prepreg Fiberglass - for my 2009 Mini cooper S conv did not install smoothly. This may have had something to do with the US side extra sheeting under the bonnet? Two of the holes aligned perfectly, but the one crucial one in the front did not, and there was no way to make that work without going to a metal shop to make necessary hole -- so I had to find another way to bind the scoop differently. For $300 fiberglass product, it was horrible experience. So I do not recommend the product. Another suggestion is to make your installation instruction to video, thus allowing customers and future customers to see if a particular product can easily be assembled as instructed. This allows for slight car differences to allow for easier or harder installation.

8 November 2015
Unprompted review
M7speed logo

Reply from M7speed

James,

I apologize for your experience. The installation instructions for the product are available on the product page of our website. If you navigate to the Vortex scoop page there is a link to download the installation instructions in PDF format. The product description clearly states that one small 7/32" dia hole is needed to be drilled in the hood (under the scoop so it is not ever seen) to install the scoop. Going to a metal shop seems extreme to drill one small hole.

Rated 4 out of 5 stars

Great part

The scoop hood is great for my ram air intake. It is a little rough on the finish but nothing hard to fix with some sand paper.

2 November 2015
Unprompted review
Rated 5 out of 5 stars

canards

I love the canards.! And thank you for the sponsorship! I'm very honored!

31 October 2015
Unprompted review
Rated 5 out of 5 stars

awesome

M7 is awesome. If you want quality mini parts look no more.

28 October 2015
Unprompted review
Rated 5 out of 5 stars

M7 Speed

Fast shipping, very well packaged. Good quality, no flaws, very happy. Job well done. Everyone buy here.

21 October 2015
Unprompted review
Rated 2 out of 5 stars

oversold

sold parts that did not fit the car specified and will now demand a restocking charge. One way to make money.

11 October 2015
Unprompted review
M7speed logo

Reply from M7speed

John,

We are sorry you feel this way. After we received your order our customer service rep called to confirm you indeed had and were ordering parts for a 2015 Generation 2 R56 and you assured him that is the car you owned. Once you received the strut tower brace and determined it did not fit we requested you send pictures which you did. After reviewing the pictures we confirmed you do not own a Generation 2 R56 but a Generation 3 F56 which is a completely new and different platform MINI.
The part you purchased does fit the Generation 2 R series MINIs it is intended to fit. We sell many of these units with no fitment issues.
We are refunding your entire purchase less shipping cost.
Thank you

Rated 1 out of 5 stars

Terrible service. Do not deal with them if at all possible.

Every part of this experience was god awful. Here's how it went: I purchased a Vortex 2 hood scoop for my r56 cooper s. This item was a very steep price to begin with but with how they talk it up on their site I figured it would be worth the cost (more on this later.) On their site it was listed as "in stock" so I coughed up the 300 bucks and ordered it. Several days later (when the part should be arriving on my doorstep) I received an email from M7 informing me that they are actually far into back order and to expect it to ship "soonish" or else I could get a refund. They were smart in lying about them being in stock because I decided to wait since I'd already paid. Otherwise I'd not have purchased it and looked elsewhere. I asked if they could upgrade my shipping to make up for the wait they forced on me and they refused. They also refused to discount it at all to make up for the wait. After 2 and a half weeks (2 weeks passed when I should have RECEIVED it like their site said, and a full paycheck later) I finally got an email saying it had just SHIPPED. Now fast forward to finally getting it, we're now 3 weeks in and out $300. I open the box and WOW! A cheap piece of fiberglass with horrible lines from the molds, no finish of any kind, it's very thin to the point of being wobbly, and overall feels like it's gonna shatter if a leaf hits it going too fast. What's more, there are no instructions, just a paper telling you too go on their site and SEARCH FOR IT ON YOUR OWN. There's one other paper and it's just another giant paper informing you that the expensive piece of junk you just bought can't be returned. Not without a TWENTY PERCENT restocking fee. That's 60 bucks, which after looking at the product is far more than it probably cost them to make it. They have horrible customer service, terrible quality parts, they were dishonest so I'd buy they're products anyways, they weren't willing to make up for their error, they weren't apologetic, and they were very unprofessional. There were other bad parts but this is already an essay. Moral of the story... STAY AWAY FROM M7!!!! There are far better products for cheaper with better service and shorter waits everywhere else. Don't deal with M7.

9 October 2015
Unprompted review
M7speed logo

Reply from M7speed

Trevor,
I ask that you reconsider what you posted. I have no problem with dissatisfied customers but outright fabrication of reality and slandering our company shows a complete lack of integrity on your part. To help you remember, the events happens like this:
September 9: 3:42 PM-Order placed
September 9; 4:29 PM.Email sent to you notifying you of the backorder and it would ship in 2 weeks. Per company policy our company representative offered you a complete refund on the spot or you could wait for availability. You said you would look around and try to buy one elsewhere. On September 10th you notified us you could not find one and would wait until they became available.
September 23: Part shipped to you. (the math is 23-9=14--> 2 weeks which is exactly what we quoted you in the initial email.)
Our scoops are in very high demand and are difficult to keep in stock.
All the issues you noted regarding the finish, mold lines, etc are clearly noted on the product page on our website where you ordered it. We assume people read the product description before they decide to order it. As far as the price. It is what it is. If you didn't want to "cough up 300 bucks" you shouldn't have ordered it.
The quality and manufacturing process used to make our scoops is state of the art dry lay-up process using prepreg epoxy infused material and autoclave formed under high pressure and heat. This is exactly how all high quality high performance composite parts are manufactured. This is not the old school polyester fiberglass process that is used to make heavy swimming pools and amusement park statues. This is a proven aerospace and motorsport composites manufacturing technique that produces the highest quality, highest strength and lightest weight parts. PERIOD!
Our customer service record is outstanding and is confirmed by all the other customer reviews you can find on the internet.
I don't expect an apology or correction of the facts from you. I just wanted to set the record straight for other clients who may see this misleading customer experience.
Thank you.

Rated 5 out of 5 stars

Enjoyed the experience talking with the M7 Technicians - Parts fit like a glove !!!

I like the experience of working directly with the M7 Technicians when ordering parts for my Mini, gives me re-assurance that they know what they're talking about and not just selling parts online that could cause nothing but frustration trying to ensure they work. The M7 Technicians ensured their products, and provide the technical support - Thanks M7

8 October 2015
Unprompted review
Rated 4 out of 5 stars

strut tower reinforcement and brace

the install went pretty smooth. I had to hammer my mushroomed sheet metal flat to get it to mount. the reinforcement was not strong enough to remove the mushroomed sheet metal but the hammer (small sledge) got just about all of it. there is a very noticeable improvement in the stoutness of the car and the handling seems to be greatly improved. I wish i had purchased it sooner. the only reason i did not give it 4 stars was that it could not remove the mushroom by itself.

6 October 2015
Unprompted review
Rated 2 out of 5 stars

M7 Water Temperature Kit fir Mini Cooper

No review at the moment, bought the kit hoping step by step instructions are included but only basic not related to Mini Cooper where to splice to power the kit but dissatisfaction, I wanted to return the item already open. Dont get me wrong its a must to have especially my car has on going overheating issue but I have another alternative which is cost way less $25 Elmo Bluetooth and can monitor more even boost.

30 September 2015
Unprompted review
Rated 3 out of 5 stars

Erros on Headlights

Sent wrong headlights. Day before holiday weekend. Called first day back open. Given reassurance problem would be fixed and an email would be sent confirming return shipping. 6 days go bye no email no phone calls. Call again on end of 6th day given assurance on solution being fixed. Was told shipping label was created and I would be able to drop off at shipping hub. Label that was created was for a residential pick up, drove to shipping hub 45 minutes away to be told I was given incorrect information.
Now on second full week waiting for headlights.

14 September 2015
Unprompted review
M7speed logo

Reply from M7speed

M7 assumes all responsibility for shipping the wrong part and not completing the return process. This is not how we do business as you can see from the other customer reviews we have received. The correct headlight kit has been shipped and the problem has been resolved. Because of this "dropped-ball" episode we have reviewed and upgraded our return policy and put additional procedures in place. Thank you for your understanding.

Rated 5 out of 5 stars

Great company

I had a great experience, shipping was fast and my strut brace is amazing.

2 September 2015
Unprompted review
Rated 5 out of 5 stars

Aluminum coolant tank R53

I just received my aluminum coolant tank and cap yesterday. I couldn't believe how much it looks good and will last better than the EOM plastic tank and faulty cap. I'm excited to install it today can't wait and really fast service also did I mention they give you the tracking number so you will know when it arrives.
Thank you M7

26 August 2015
Unprompted review

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