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Rated 5 out of 5 stars

We met a new trainer in the circuit class last Thursday in our gym, the session is very good, my wife n I enjoyed it much.

Company replied

Rated 5 out of 5 stars

This is my first time working with a PT, so I didn't really know what to expect. But Leah's been absolutely class. What stands out is how dedicated she is. She comes to sessions with handwritten no... See more

Company replied

Rated 5 out of 5 stars

Radost is an excellent trainer. She’s knowledgeable, motivating and always pushes me to do my best. Her workouts are challenging but fun, and she tailors every session to my specific goals. I’ve seen... See more

Company replied

Rated 5 out of 5 stars

I have been joining the yoga and pilates class for several weeks at Sienna House. Reshma, the tutor is doing great, teaching the class professionally and patiently. I am new to both yoga and pilates,... See more

Company replied

Company details

  1. Leisure Centre

Written by the company

motive8 - gym and spa design, gym equipment supply & installation, gym management, gym equipment maintenance and pool & spa maintenance.


Contact info

4.8

Excellent

TrustScore 5 out of 5

60 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Brilliant experience

Brilliant experience! My Trainer Ray has been instrumental in me being able to achieve my goals and planning out my progression path, also attentive to my objectives, and flexible with appointment date and times.
Having the sessions taking place in my residents gym is a big plus given the convenience.

18 September 2023
Unprompted review
motive8 logo

Reply from motive8

Hi Joao, thankyou for your positive comments about Ray, we will be sure to pass on the feedback!

All the best

motive8

Rated 5 out of 5 stars

Thames Quarter HIIT and Body Blast classes

The HIIT and Body Blast classes at Thames Quarter have been wonderful. The trainer Caroline has been a GREAT trainer. Her classes are a combination of fun and hectic, all in all great. My fitness levels have improved and we've even formed a small community now thanks to these classes. Keep the classes coming M8! Thanks!

31 July 2023
Unprompted review
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Reply from motive8

Thanks Kagiso, great to hear about the community you have now! Keep it up and we'll keep the classes coming!

All the best

motive8

Rated 5 out of 5 stars

Superb trainers who listen to what you…

Superb trainers who listen to what you want to achieve and work with you to get there. Luke and Joe are people you look forward to having a session with rather than dreading it. Highly recommend for all ages, abilities and goal attainments.

29 July 2023
Unprompted review
motive8 logo

Reply from motive8

Thanks Nick, great to hear you enjoy the sessions with Luke and Joe! We'll pass on the positive feedback

motive8

Rated 5 out of 5 stars

Training with Luke

Luke has been training us for the last year and we've seen incredible results. He's always friendly, adaptable and full of fitness tips. Highly recommend

1 August 2023
Unprompted review
motive8 logo

Reply from motive8

Thanks Harry! we'll be sure to pass on the good feedback to Luke.

All the best

motive8

Rated 5 out of 5 stars

Castle park view

The weekly classes held at Castle park view are excellent. Luke is a great instructor and has made a massive difference to my fitness.

18 July 2023
Unprompted review
motive8 logo

Reply from motive8

Thanks Fiona, so pleased to hear of the positive impact Luke has had. We will be sure to pass on the good feedback

Best wishes

motive8

Rated 5 out of 5 stars

Thames Quarter classes

I am thoroughly enjoying my classes at Thames Quarter. I like that our PT introduces a variety of exercises and I have seen significant improvements. The classes are also fun :)

3 July 2023
Unprompted review
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Reply from motive8

Hello Ngeziwe, thanks ever so much for your comments! It's great to hear how popular the classes are! We will pass on your feedback to the trainer too.

Many thanks

motive8

Rated 5 out of 5 stars

Motiv8 provide the estate with a range of exercise options

Motiv8 provide the estate with excellent support for all exercise related matters including gym equipment maintenance, supply of any sundry items required for gym use plus, a range of exercise classes for residents of the estate all which, have been very well received to date.
We would therefore not hesitate, to recommend Motiv8 services to any other similar environment.

20 June 2022
Unprompted review
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Reply from motive8

Dear Frank, thankyou for your comments, its great to hear that the service we promise is being delivered and our clients remain happy.

All the best

motive8

Rated 5 out of 5 stars

Professional class

The great Pilates class that I have ever joined. It’s very good training of flexibility and physical coordination led by Reshma, the professional instructor.

13 June 2023
Unprompted review
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Reply from motive8

Dear Iris, thankyou very much for your review. We will be sure to pass your positive comments on to Reshma.

Kind Regards

motive8

Rated 5 out of 5 stars

Good classes with good coach

I have been taking Yoga class and Pilates class in Sienna House for six months. I enjoyed both classes. The coach Reshma is very nice, skilful and patience to teach us how to practise Yoga and Pilates. She keeps the class interesting and in good atmosphere. Classmates are friendly and the class size is good.

18 June 2023
Unprompted review
motive8 logo

Reply from motive8

Hello Wing, thankyou for your kind words about the classes at Sienna House. We will pass on your positive feedback to Reshma.

Best wishes

motive8

Rated 4 out of 5 stars

Classes are fun and motivating

Classes are fun and motivating, exercises are catered for all abilities

15 June 2023
Unprompted review
motive8 logo

Reply from motive8

Thanks Scott! Really pleased you are enjoying the classes!

Best wishes

motive8

Rated 5 out of 5 stars

Being happily trained...

I had amazing experience with Motive8 gym esp. with their trainer Adrian. The gym equipments are always up to date and well looked after. Adrian keeps the sessions interesting and motivates everyone to do their best while keeping individual needs in mind. I thoroughly enjoy training with Adrian and Motive8.

14 June 2023
Unprompted review
motive8 logo

Reply from motive8

Thankyou for the lovely words Reena! We are thrilled you are enjoying the classes! We will pass on the positive comments to Adrian

Best wishes

motive8

Rated 5 out of 5 stars

Classes have built my confidence

I have been taking the classes within my building since January this year, 3 times a week. The small class size is great for that personal touch allowing for tailored advice but also allowing the social side of a gym class. Since starting the classes I have gained confidence in the gym and am using equipment that I wouldn’t have used previously. I used to think of going to the gym as a chore but I now look forward to the classes and even use the gym outside of the classes sometimes too.

14 June 2023
Unprompted review
motive8 logo

Reply from motive8

Hi Sarah,

Thanks ever so much for taking the time to write about your experiences at one of our gyms. We love hearing positive stories likes yours and are thrilled you are more confident using the gym.

We would love to pass on your positive feedback to the trainer in question so if you can reply to this with your building name and/or trainer's name that would be great. alternatively you can get in touch with us via info@m8group.co.uk

Best wishes

motive8

Rated 1 out of 5 stars

Awful service

Awful service. Highly recommend property companies using other gyms. Hugely frustrated tenants unable to use their own gym they pay for due to an induction that must be completed. These happen once a week not daily! Meaning I'm unable to access a gym I'm paying for in 10 days due to a bank holiday and them not approving my account. Never heard of such a ridiculous system. Awful company

9 May 2023
Unprompted review
motive8 logo

Reply from motive8

Afternoon Tony, my apologies you have not been able to book an induction as quickly as you would have liked. We do offer a 1:1 service but it is at a slightly higher cost which would allow you to get your induction much faster.

We schedule inductions based on the demand from each gym and also our clients requests.

Please do get back in touch with our inductions team if you would like to schedule the 1:1 induction

Kind Regards

Rated 1 out of 5 stars

SCAM SCAM SCAM SCAM SCAM

SCAM SCAM SCAM SCAM SCAM! This company should be ashamed of themselves for their terrible mode of operation. They are only interested in forcing people to pay for their non-existent service. They give absolutely nothing worthwhile in return. I was forced to pay an exorbitant sum for a gym induction. I was told that it was a health and safety requirement, even though I have been using gym equipments for more than 20 years. I was forced to pay for it, because they deactivated my fob for the gym access and forced me out of my own apartment gym despite me paying every month as part of my service charge. No choice, I paid for this "health and safety" induction, to which, the gym instructor didn't even make any attempt to hide the fact that there is nothing worthwhile in this induction and it is just a scam to cheat us of our money. The instructor literally told us as part of the safety briefing to just read the instructions on the gym machines and we will be fine. So yes, I was forced to be locked out of my own apartment gym unless I pay money to be told by the gym instructor to read the instruction printed on the machine. Disgraceful, scam of a company. If I can give them a negative 50 stars, I would. How this company can operate in such shady, cheating ways, I do not understand.

1 May 2023
Unprompted review
motive8 logo

Reply from motive8

Good afternoon, I am terribly sorry that you feel the way you do about the service received.

The decision to require gym inductions is not one we make, we are contracted by your property management company to provide inductions to your gym and have no control over who does or does not get access.

We strive to provide the best service possible to our clients and their residents. Please do reach out directly to info@m8group.co.uk should you require more information

Kind Regards

Rated 1 out of 5 stars

Worst business ever

Worst business ever, impossible to get a hold of, barely follow through with their services.

4 April 2023
Unprompted review
motive8 logo

Reply from motive8

Hello there, I am sorry to hear that you have struggled to get hold of us. I would love to be able to help and hear more about the service you received, please send me an e-mail on info@m8group.co.uk and I will come back to you as quickly as possible

Kind Regards

Rated 1 out of 5 stars

Avoid at all costs

Trying to get an induction since November 2021, website does not work, nobody cares about clients.
Got offered induction for today which noone has attended and I've been told that they cannot find it on their "system".
I don't remember ever dealing with company with so little care about the clients.

28 January 2022
Unprompted review

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