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Rated 5 out of 5 stars

At Maats they not only have the best selection of the most beautiful brands in cycling clothing, but for an online shop they also offer perfect service. Is the size of your ordered item wrong? Just se... See more

Rated 5 out of 5 stars

Booking a bike and picking it up from "Chasse Patate" in Amsterdam was very simple and straight forward. You have the option to get 2 bottles and a helmet from the shop, in case you don't have y... See more

Rated 5 out of 5 stars

Great shop, great products, nice items, good prices and quick delivery. Nice and friendly communication. The product itself was a bit disappointing; just a little bit. No complaints to Maats, but unfo... See more

Rated 5 out of 5 stars

Rented a road bike at Maats for a day. The time at Maats itself was perfect, the employees are all so sweet and friendly. The employees at their partner shop Chasse Patate were also very kind assisti... See more

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4.7

Excellent

TrustScore 4.5 out of 5

741 reviews

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Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing Customer Service

Great help with a discounted product which was only available in the wrong size at the shop. The employee helped to get the required size from the other shop within short notice so I could finish the purchase right before I had to leave town. Thanks a lot!

7 October 2023
Unprompted review
Rated 5 out of 5 stars

Heaven for cyclists

The guys at Maats are awesome people and great cyclists, super fun to do social rides and other events! They have great collection of cycling kits and the service is just amazing! Fast delivery and great after sale experience!

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Keep up the good work💪🏼

I am a huge fan of Maats. Their products and service is above and beyond. Even on Monday (when they are closed) I was able to contact them personally via the chat and get information on how a product could be returned. I will definitely be coming back to shop more often. Keep up te good work💪🏼

9 October 2023
Unprompted review
Rated 5 out of 5 stars

Best rental road bike in Amsterdam

Best rental road bike in Amsterdam. People from chasse patate were nice and gave me good advices on how to switch gears properly. We could even enjoy a coffee on our way back. I highly recommend 😊

9 September 2023
Unprompted review
Rated 5 out of 5 stars

5/5 customer service and products!

I felt extremely comfortable trying on multiple different brands in this shop. The shop assistant was so kind and helpful with advising on sizes and styles. 100% will go back and take the rest of my cycling friends! Thank you so much!!!

16 September 2023
Unprompted review
Rated 5 out of 5 stars

Firt PNS Jerseys

These PNS Jerseys are wonderful! Perfect fit! Dry really fast when sweat wet. This purchase was my first also at Maats and I really loved the service and atmosphere in the shop.
Won’t be my last purchase!

3 September 2023
Unprompted review

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