Mabelspetsupplies Reviews 

26
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Very quick at answering my message and sorting it out for me as my first order. Very supportive and helpful. Sharon

Company replied

Rated 5 out of 5 stars

Wow, received a wonderful box of goodies for my two shark teeth puppies. Tried lots of different variations from Mabel Supplies and I have to say they both love them all. Will be back for more as so... See more

Company replied

Rated 1 out of 5 stars

Absolutely awful! Having read through reviews prior to placing an order I thought I chance it and regretted it, I should have trusted my gut feeling and not ordered! I do not recommend nor will I be... See more

Company replied

Rated 5 out of 5 stars

Evri were useless at delivering, order never turned up, HOWEVER, Mabel’s pet supplies did all they could and went above and beyond to get my delivery to me, when it did arrive we were really pleased w... See more

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4.0

Great

TrustScore 4 out of 5

26 reviews

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No recent history of asking for reviews

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4.0

All reviews

(26)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value for money

Great value for money, would recommend

23 September 2026
Unprompted review
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Reply from Mabelspetsupplies

Thank you for the recommendation Cheryl!! We appreciate you being such a loyal customer and we look forward to your next order 🐾🤍

Rated 5 out of 5 stars

Evri were useless at delivering

Evri were useless at delivering, order never turned up, HOWEVER, Mabel’s pet supplies did all they could and went above and beyond to get my delivery to me, when it did arrive we were really pleased with our items, thank you x

23 September 2026
Unprompted review
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Reply from Mabelspetsupplies

Thank you for the nice words Ann I'm glad you had a good experience with our service and treats and again, apologies for the delay on behalf of Evri 🥰 ❤️

Rated 5 out of 5 stars

Great Service. Very quick at answering my message and…

Very quick at answering my message and sorting it out for me as my first order. Very supportive and helpful.
Sharon

22 September 2026
Unprompted review
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Reply from Mabelspetsupplies

Thank you so much for your lovely review Sharon! We're so pleased we could help with your first order and that you found our service quick, supportive and helpful. We really appreciate you choosing Mable's Pet Supplies and hope to see you again soon! 🐾😊

Rated 5 out of 5 stars

Brilliant treats for our dog

Brilliant treats for our dog. Very high quality and really reasonable price.
We always come back here for more and Staffy is very happy!

22 September 2026
Unprompted review
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Reply from Mabelspetsupplies

Thank you for the great feedback!! I'm so glad your dog loves the treats, we look forward to your next order 🤍🐾

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff, explaining what's good for dogs of what ages etc

14 September 2026
Unprompted review
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Reply from Mabelspetsupplies

Thank you Rebecca! It was absolutely lovely chatting to you, I hope your dogs love the treats ☺️

Rated 5 out of 5 stars

Good value and delivery on time Bertie…

Good value and delivery on time Bertie loves the trachea and moon bones
Order #25889

18 August 2026
Unprompted review
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Reply from Mabelspetsupplies

Thank you for your review Elaine! We appreciate you ordering such a big quantity of treats! I'm glad to hear Bertie loves them 🥰🐾

Rated 5 out of 5 stars

Wow, lovely mixed box of goodies

Wow, received a wonderful box of goodies for my two shark teeth puppies. Tried lots of different variations from Mabel Supplies and I have to say they both love them all. Will be back for more as soon as we are getting low. They did take a while to arrive but purely down to the delivery company. Note to self order well before needed. Order number: 26157

21 August 2026
Unprompted review
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Reply from Mabelspetsupplies

Thank you so much Sue! We’re absolutely delighted to hear that your two land sharks are loving their goodies! 🤣❤️

It’s lovely to hear they’ve enjoyed trying such a variety of treats from Mabel’s.

We’re sorry the delivery took a little longer than expected, but we really appreciate your understanding. We’ll look forward to packing another box of goodies for you and the pups when you’re ready! 🐾

Rated 5 out of 5 stars

Cool brand and the amount of chews that…

Cool brand and the amount of chews that arrived and the size of them seems excellent value for money. I have two big mouths that get through chews in minutes and these things are keeping them occupied for much longer!
Order No. - #26257

14 August 2026
Unprompted review
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Reply from Mabelspetsupplies

Thank you so much for your lovely review! We’re so pleased to hear the Big Dog Chewer Bundle is keeping your two big chewers entertained for longer... it sounds like they’re certainly putting them to the test! So glad you’re happy with the size, quantity and value of the bundle. We look forward to your next order 🤩🐾

Rated 5 out of 5 stars

My dog loves mables treats I think…

My dog loves mables treats I think she’s tried every one and loves them all! All the long lasting treats Keeps her occupied for ages. I’m sure she even knows when the delivery guy is bringing them as sits patiently at the door! Highly recommend x
Order #25905

13 August 2026
Unprompted review
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Reply from Mabelspetsupplies

Thank you so much for such a lovely review! It’s made our day hearing how much your dog loves Mables’ treats, it sounds like she’s a real fan and has worked her way through the whole range!  We’re especially happy to hear that our long lasting treats keep her entertained and occupied for ages. It sounds like she’s even figured out when a Mables delivery is on its way and is waiting patiently at the door for her goodies! 

Thank you for your wonderful recommendation and for choosing Mables for your lovely girl. We really appreciate your support! 🤍🐾

Rated 5 out of 5 stars

I am giving five stars to Mabels…

I am giving five stars to Mabels treats, because my dogs love them. They never turn them down. I have 3 chihuahuas and one large mixed breed. My husband cuts the moon bones up because they are so large!! I have no complaints about MABELS, BUT THE DELIVERY PEOPLE, EVRI, TOOK ALMOST TWO WEEKS to deliver the items. I already have another order ready to go, but I was afraid to send for it because of Evri. I will send it now because MABELS has excellant produucts. Thank you.I

4 August 2026
Unprompted review
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Reply from Mabelspetsupplies

Thank you so much for your lovely 5 star review! We're delighted to hear all four of your dogs are enjoying their Mabel's treats and we're so grateful for your continued support!

We're sorry to hear your delivery took longer than expected with Evri and we completely understand your frustration. While delivery is handled by our courier, we always want our customers to receive their orders as quickly as possible!

We really appreciate your patience and are so pleased it hasn't put you off ordering again. We look forward to getting your next order out to you soon! 🐾🤍

Rated 4 out of 5 stars

My dogs love them and they are a great…

My dogs love them and they are a great size to keep them busy for quite a while. Will definitely be ordering again.

3 August 2026
Unprompted review
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Reply from Mabelspetsupplies

Thank you so much for your kind words! I'm glad to hear they're keeping your dog busy and we look forward to your next order! Is there anything we could improve on going forward? 🐾🤍

Rated 5 out of 5 stars

Ad on face book

I clicked an ad on Facebook and thought I would give it ago nothing to lose my first order was in June and took about week from ordering to delivery very happy with all the products I was so pleased with them I even mentioned it and showed them to my neighbours even shared some out granted my little lady didn’t like the rabbit ears but my neighbours dogs did so didn’t get wasted they are now looking at buying too. Just got my second delivery with other bits and my little lady loves them so pleased I have found this great place

30 July 2026
Unprompted review
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Reply from Mabelspetsupplies

Thank you so much for your lovely 5-star review! We're so pleased your little lady is enjoying her treats and it's wonderful to hear you've recommended us to your neighbours. Thank you again for your support we look forward to sending your next order! 🐾💚

Rated 1 out of 5 stars

Absolutely awful!

Absolutely awful!
Having read through reviews prior to placing an order I thought I chance it and regretted it, I should have trusted my gut feeling and not ordered!
I do not recommend nor will I be placing any further orders with this company.

16 July 2026
Unprompted review
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Reply from Mabelspetsupplies

Hi,

We're really sorry to hear that you feel this way.

We've had a look through our records, and we can't see that we've received any communication from you explaining what has gone wrong or why you're unhappy with your order. We'd genuinely appreciate the opportunity to put things right.

Please email us at [support@mabelspetsupplies.co.uk] with your order number and details of the issue, and we'll be more than happy to work with you to find a resolution.

Kind regards,
Katie
Mabel's Natural Pet Supplies

Rated 5 out of 5 stars

Been using Mables now for a number of…

Been using Mables now for a number of years I'm a subscriber so I don't have to worry about running out of the rabbit ears for my bull terriers which are of fantastic quality & act as a natural dewormer I also purchase dried chicken feet again of which my dogs divulge great products & great service highly recommend Mabel !!...

20 July 2026
Unprompted review
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Reply from Mabelspetsupplies

Thank you so much for your fantastic 5-star review! We're delighted to hear your Bull Terriers are loving their treats! Thank you again for your continued support and recommendation, it really means a lot. We look forward to sending your next subscription! 🐾🥰

Rated 5 out of 5 stars

Site shop has great range of treats

Site shop has great range of treats, something there for the hairy kids!!
My 2 go crazier for the chicken feet!!
Really quick delivery and great prices
100% recommend

1 July 2026
Unprompted review
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Reply from Mabelspetsupplies

Thanks so much for your amazing review! We're so glad to hear you’re happy with our treats, prices and service and that your pups are loving their Chicken Feet... they've got great taste! 😆 We really appreciate your support and recommendation! Looking forward to your next order 🐾

Rated 5 out of 5 stars

Great experience

Had a really good experience, chose the 48 hours shipping service and they delivered it the next day, also added an extra free treat for Bruno which was a nice little bonus

15 July 2026
Unprompted review
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Reply from Mabelspetsupplies

So glad to hear your package arrived so soon and that Bruno loved his treats! Thank you for such a great review and we look forward to your next order! 🐾☺️

Rated 1 out of 5 stars

Very poor delivery time ordered on the…

Very poor delivery time ordered on the 13 july its now the 20th still not got sent a email to them it came back saying email not delivered. I wont be using this company again

20 July 2026
Unprompted review
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Reply from Mabelspetsupplies

Hi,

We're really sorry to hear this and completely understand your frustration.

This certainly isn't the level of service we aim to provide, so we'd be more than happy to look into what has happened with your order. We'll also happily refund your delivery charge as a gesture of goodwill.

Please could you send us your order number (or the name and postcode used for the order) so we can investigate this straight away?

We apologise again for the inconvenience and hope we can put this right for you.

Kind regards,
Joseph
Mabel's Natural Pet Supplies

Rated 1 out of 5 stars

Far far too long for delivery

Far far too long for delivery, which I still not got.

1 July 2026
Unprompted review
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Reply from Mabelspetsupplies

Thank you for your review Steven,I can’t seem to find an order with your name, if you could email us on support@mabelspetsupplies.co.uk we can get this looked into for you and the delivery fee refunded if it has taken over a certain length of time to get to you, thank you

Rated 5 out of 5 stars

Spoke to a kind lady called Katie who…

Spoke to a kind lady called Katie who helped me decide what treats would be best for my 2 year old cockapoo she was so helpful once I placed an order it was then delivered very fast would definitely only go to Mabel’s for my treats Ottie my cocka definitely approves her favourite is the mixed bags!!

15 June 2026
Unprompted review
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Reply from Mabelspetsupplies

Thank you so much for your lovely 5-star review! We’re so pleased Katie was able to help you find the perfect treats for Ottie. It’s great to hear she’s enjoying the mixed bags, they’re a firm favourite with lots of our furry customers! Thank you for choosing Mabel’s, we really appreciate your support and look forward to treating Ottie again soon! 🐾🤍

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