Maben Vehicle Hire Reviews 326

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Gave the team a phone call at very short notice,and within 20 mins I was driving away in van. Can't fault,used before,various vehicles, will use again

Rated 5 out of 5 stars

Very helpful and friendly staff. Any questions answered quickly, efficiency and informatively with good advice given. All details covered so that there are no grey areas, no confusion. Clean vehicle,... See more

Company replied

Rated 5 out of 5 stars

We broke down in France and my son hired a Man LWB from Maben to pick up our stuff. So relived that the van was almost like new and everything was working and clean! So many times we have hired va... See more

Company replied

Rated 5 out of 5 stars

You may find a service as good in South Wales but you will not find one better. exceptional Service, swift, efficient and friendly staff. The prices are good too, they even offer a 4 hour rate which... See more

Company replied

Company details

  1. Car rental company

Written by the company

Maben Vehicle Hire was founded in 2012 with 25 years of combined experience in the motor trade industry. We offer a wide selection of over 200+ Vehicles to hire on a short-term or long-term basis for commercial, domestic and industrial clients. Whether you require car hire or van hire for a short trip or you need a minibus or truck hire for a longer journey, we have the ideal vehicle for you. ​We are based in Pontypool, Wales and Avonmouth, Bristol. We operate across Cardiff, South Wales and West England, and we will even deliver to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

326 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Hiring a van from maben hire was made…easier than expected

Hiring a van from maben hire was made easy .the staff was polite and helpful.
Van was checked as we collected it and full of fuel clean and tidy and ready for our trip .
Young lady who served us was very efficient doing her job ..thanks to all staff kind regards Mike

20 September 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you for your review mike!

Rated 5 out of 5 stars

Highly recommended

Friendly, great price and flexible to fit in with plans. Great vans. Highly recommend thank you Maben

30 August 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you Hannah!

Rated 5 out of 5 stars

As always 110% staff are amazing always…

As always 110% staff are amazing always helpful and professional quick easy and reliable service from the team at Maben

14 September 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you for your review ben! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Needed a van at short notice

Needed a van at short notice, called the bristol office and they could not be any better. Van was clean and tidy. Pick up and drop off was great. No hassle

29 August 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you for your review Nathan, we look forward to seeing you again soon!

Rated 5 out of 5 stars

Excellent from start to finish.

The ladies on contact made the whole process of booking very easy, polite, amicable, flexible and well informed and well priced.
We have used Maben Vehicle Hire numerous times, every time excellent.
Do not hesitate to use Maben.
I do not usually write reviews.

19 August 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you Graham!

Rated 5 out of 5 stars

Great customer service

Great customer service. I had to change my booking twice but no problem whatsoever for the staff.. Thank you Alex.
Van was great to drive and clean like new.

6 August 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you Haydn :)

Rated 5 out of 5 stars

Professionalism personified, excellent to a fault.

The vehicles are superb, the staff are very professional, thorough and courteous to a fault. Used them a number of times and cannot fault my experience with them on any occasion, at all. 10 out of 10 all round, highly recommended from my perspective. Ardderchog!!

16 July 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you James! :)

Rated 5 out of 5 stars

Friendly knowledge staff

Friendly knowledge staff, ultra clean van for a really competitive price

12 July 2025
Unprompted review
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Reply from Maben Vehicle Hire

Amazing to hear, Thanks Dave!

Rated 5 out of 5 stars

Excellent Van Hire Company

This is the fourth time we have used this Hire Company and again the staff were really friendly, helpful and explained everything about the hire with clear precise instructions.

21 June 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you very much for your review, we look forward to seeing you again soon!

Rated 5 out of 5 stars

Great service and vehicles

3rd time we have used 'Maben Vehicle Hire' and as always great vehicles and really helpful service. Would recommend. Thank you

15 June 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you for the review!

Rated 5 out of 5 stars

Excellent

Great service, professional and helpful, would highly recommend.

12 June 2025
Unprompted review
Maben Vehicle Hire logo

Reply from Maben Vehicle Hire

Thank you for your review!

Rated 5 out of 5 stars

Really easy to hire a car

Really easy to hire a car. The car provided was clean and tidy and amazing to drive!
The staff were very thorough and friendly. I would highly recommend Maben Vehicle Hire.

2 June 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you, Kim. We are glad that you enjoyed your experience with us.

Rated 5 out of 5 stars

Super helpful reception staff

Super helpful reception staff. The vehicle was all ready when I arrived and staff were very professional.

5 June 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you for your review!

Rated 5 out of 5 stars

Easy process

Easy process, lots of availability even on a bank holiday. Best prices also, beat enterprise by around £60 a day

26 May 2025
Unprompted review
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Reply from Maben Vehicle Hire

That's great to hear, thank you!

Rated 5 out of 5 stars

Great rental from MABEN

Excellent service easy to deal with and at a reasonable price the van I hired was a new transit custom a few marks around the vehicle which was noted before I left the van was an automatic and was a pleasure to drive all in all a pleasure to drive thank you if I ever need a van again I will be coming to and advising friends and family to use MABEN

26 May 2025
Unprompted review
Maben Vehicle Hire logo

Reply from Maben Vehicle Hire

Thank you Ken!

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