Maben Vehicle Hire Reviews 326

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Gave the team a phone call at very short notice,and within 20 mins I was driving away in van. Can't fault,used before,various vehicles, will use again

Rated 5 out of 5 stars

Very helpful and friendly staff. Any questions answered quickly, efficiency and informatively with good advice given. All details covered so that there are no grey areas, no confusion. Clean vehicle,... See more

Company replied

Rated 5 out of 5 stars

We broke down in France and my son hired a Man LWB from Maben to pick up our stuff. So relived that the van was almost like new and everything was working and clean! So many times we have hired va... See more

Company replied

Rated 5 out of 5 stars

You may find a service as good in South Wales but you will not find one better. exceptional Service, swift, efficient and friendly staff. The prices are good too, they even offer a 4 hour rate which... See more

Company replied

Company details

  1. Car rental company

Written by the company

Maben Vehicle Hire was founded in 2012 with 25 years of combined experience in the motor trade industry. We offer a wide selection of over 200+ Vehicles to hire on a short-term or long-term basis for commercial, domestic and industrial clients. Whether you require car hire or van hire for a short trip or you need a minibus or truck hire for a longer journey, we have the ideal vehicle for you. ​We are based in Pontypool, Wales and Avonmouth, Bristol. We operate across Cardiff, South Wales and West England, and we will even deliver to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

326 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Easy process

Easy process, staff very informative and helpful

24 May 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you, Julian!

Rated 5 out of 5 stars

I recently rented a vehicle from Maban…

I recently rented a vehicle from Maban Vehicle Hire, and I couldn’t be happier with the experience! From start to finish, their service was professional, efficient, and customer-focused.

The booking process was quick and easy, with clear communication at every step. The staff were friendly, knowledgeable, and went out of their way to ensure I got the perfect vehicle for my needs. The lorry itself was in immaculate condition, clean, and ran smoothly throughout my rental period.

19 May 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you Merlin!

Rated 5 out of 5 stars

If I could have made it 6 stars...

Andy, 58, Moving House.

If I could have made it 6 stars, I would have.

They were there for us when the usual places let us down badly for a house move - the Man with a Van didn't bother turning up and time was very, very short. I will recommend this firm 100% everytime and many of my colleagues have been interested in my experience of them. Go Maben.

We called them up on our way to them and they were super helpful and sympathetic. We got to their Bristol branch and it was so easy to hire the van we needed for a really great price. The van was clean, tidy and had Sat Nav as standard.

We moved house, returned the van the very next day and we were just so very grateful to Maben for being there when we needed a van in a hurry.

13 May 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you, Andy. We really appreciate the feedback and are thrilled we could help you out!

Rated 5 out of 5 stars

We broke down in France and my son…

We broke down in France and my son hired a Man LWB from Maben to pick up our stuff. So relived that the van was almost like new and everything was working and clean!

So many times we have hired vans locally and had warning lights or defective equipment. Maben offer a quality vans that are modern and perform above the norm (Chinese SAIC just don't cut it when your doing over a 700 miles). Well worth the effort to get to Pontypool, a solid 9/10 experience.

9 May 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you Stephen! :)

Rated 5 out of 5 stars

I would use Maben again

Friendly staff. Reasonable prices. Vehicle ready upon arrival. Would rent from Maben again.

26 April 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you Stefan!

Rated 5 out of 5 stars

Always Hire from Maben

Always Hire from Maben. The staff are so welcoming and polite helpful and always a smile on their face. Fantastic service

21 April 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you for your review, Reggie!

Rated 5 out of 5 stars

Saturday van hire

I was looking on a Friday for a van rental on the following day (Saturday) but was struggling to find anywhere where I could return the vehicle after lunchtime until I hit on Maben. They offered this facility and were extemely helpful, friendly and clear in all of their communication including pre and post-service. Even better, the van was great and the price competitive. Will definitely recommend and use again.

19 April 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you for the review, Jeff!

Rated 5 out of 5 stars

Great van rental at a great price

Great van rental at a great price, very friendly staff that dealt with the paperwork etc in about 15 minutes. what else can I say but highly recommended

19 April 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you for the review, Michael!

Rated 5 out of 5 stars

great van hire

there was nothing to much for this great company. will certainly be back. Great staff and great vans

12 April 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you for your review!

Rated 5 out of 5 stars

Avonmouth branch of Maben

For the last 35 years I have hired a variety of vans from local to trans continental.
I found Maben vehicle hire the best to date .
The tyres that were at the limit of tread depth were noted and the van replaced.
The small blemishes identified on the body work had been well documented as was the level of fuel recorded.
The staff were very helpful.
I can recommend the Avonmouth branch.

5 April 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you Simon!

Rated 5 out of 5 stars

We required a van at 15 minutes notice…

We required a van at 15 minutes notice and they were happy to help. Had originally booked a van to move house with through europcar, who couldn’t honor the booking. Phoned Maben up and within 10 mins we had a van. Got to the shop 5 mins before closing time.

5 April 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you for your review!

Rated 5 out of 5 stars

A very happy customer !

What a Lovely Team the Avonmouth branch are from the first meeting when I ask about hire a Mini bus to my final invoice . Every part of my hire has been really good . The staff was very helpful the mini bus was very tidy and clean . From Picking it up to dropping it off it was so easy . I like to thank the staff for making such a lovely experience . I will be back up get another one . Thank you

28 March 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you so much for the review!

Rated 5 out of 5 stars

Our preferred hire company

Our preferred hire company. Super reliable and flexible, on point with customer service and competitive prices. Always well maintained vehicles and clean upon hiring

15 March 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you Karl!

Rated 5 out of 5 stars

Maban van hire.

Everything is excellent when using Maban vehicle hire from start to finish would definitely recommend and will be using them again.

13 March 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you for the review :)

Rated 5 out of 5 stars

Great service as usual.

Excellent customer service and great value for money. Van was spotless and well maintained.

11 March 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you very much for the review!

Rated 5 out of 5 stars

Best in Bristol

I occasionally hire vans and lutons when moving house etc. I have used several different firms in Bristol over the last 19 years and my recent experience with Maben has been the best.

The van was very new in good condition and ready to go. Customer service was great from booking over the phone, friendly and efficient check in and easy return.

Plenty of parking available on a Saturday to leave car whilst picking up the van for a day hire.

All in all a great convenient service and a fair and reasonable price. Thoroughly recommend and will be my first port of call if I need to hire a van again.

22 February 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you so much for the lovely review. Look forward to seeing you in the future! :)

Rated 5 out of 5 stars

Excellent service

I rented a very clean and tidy van from Maben and the whole process was conducted with professionalism and expert customer service.The rental rates were very competitive and the customer parking area was secure and accessible.I would recommend this business to anyone.

7 February 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you for this great review, Adrian!

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