I immediately received a response on the Chat line from a support person who patiently stayed on the Chat line with me for 45 minutes to help me solve my MacKeeper problem. It doesn't seem to matter w... See more
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We are MacKeeper, the synergy of 800+ passionate leaders, developers, security experts, and other specialists. We all have a single mission: to help Mac users take control of their online security and privacy. Like you, we live our lives online. Like you, we share our data every day, not only willingly with banks, insurance companies, and our colleagues via email but also without even realizing it through interaction with advertisers, online thieves, and scammers. Like you, we need to be sure that our data is safe and protected. That’s why we’ve combined user feedback, industry insights, and years of experience with a heavy dose of passion to create high technology products that effectively protect users—and their Macs. The transformation we are driving in our company and our product nowadays is designed to create an unprecedented level of protection from the sea of online security threats. MacKeeper Anti-Malware Lab provides real-time web monitoring to detect the latest online threats. The software development team uses these findings to continuously improve MacKeeper cleaning, security, and privacy features. Our Support team provides 24/7 personal remote assistance to help users solve Mac-related issues that go beyond any software capabilities.
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I bought two MacBook Pro computers in 2014, and I use them almost every day for business and personal purposes.
It had gotten to the point that I was always having performance problems.
I bought the virus and Premium Service plans and had the computers serviced (which I did not do in the ten years I had them). This is a pretty irresponsible maintenance practice.
Anyway, after the service on my MacBook, which helped the performance for a time, I decided to buy a new MacBook Pro because I found out that the battery needs to be replaced, probably for a couple of hundred dollars, and who knows what else.
I've got the two older Macs and the new one on the service and virus plans.
Yeah, it's not cheap, but I would have spent more by taking the computers to a local store and paying an hourly rate. I figure that I've already paid for my one-year plan with the hours spent on the servicing and tune-ups ( about 10 hours on both machines at probably $50 an hour).
You are going to pay sooner or later, and you get to get serviced without having to run all over the city to get serviced.

Reply from MacKeeper
Julia sorted my problem out very quickly. She guided me through a step by step process and resolved the issue.
Many thanks.

Reply from MacKeeper
MacKeeper is simple to use. They are helpful and will take care of any problem you have. I once let my subscription lapse and guess what, I got a virus. It cost me big time. Stay on top of it with your Mac! Only issue I have is they want to upsell you all the time, but hey, it's a business and it's okay if they make a profit, just keep my Mac vaccinated!

Reply from MacKeeper
Be careful with this company. I bought one month only subscription. I have just found out the payment is on automatic payment and had a second payment taken out. I contacted online chat to try cancel they said a tech person would call me. Received a call told them wanted to cancel and they started shouting down the phone at me. Absolutely shocking!
Do not use mackeeper!!

Reply from MacKeeper
I sincerely appreciate the tech experts that are always available to help me. Leumas and Jimmy did a great job fixing my issue and answering all of my inane questions. Thank you both!!!

Reply from MacKeeper

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Reply from MacKeeper
Fast response and efficient handling of issues

Reply from MacKeeper
Had an issue with my mac keeper system and I asked for help. The mac keeper expert responded very quickly and resolved the problem in a matter of a few minutes. They walked me through the correct steps. The expert was outstanding. Thank you.

Reply from MacKeeper
The only thing to do after purchasing any MacBook is activate a MacKeeper account. Before I knew about MacKeeper I was inundated with other companies that promised to watch guard my Mac. They were all scams. Then I spoke with an Apple representative who recommended MacKeeper. I signed up for their P[remium Services as well, so anytime I experience an issue, MacvKeeper is there to help. Both services are a must for any Macv owner.

Reply from MacKeeper
It's a very handy tool for my Mac, seriously!
It cleans cache, various trash on the computer that I can't reach physically, because Mac is a kind of cyphered operating system and it's very difficult to find certain files because they are stored somewhere... deep.
This tool helps me to clean the space, optimize performance, uninstall those programs I don't need anymore.
I haven't tried their antivirus, I highly doubt it can be cooler than my own one, nevertheless, I will be able to give an opinino after I try.

Reply from MacKeeper
Bonnie thank you ... I sent a message requesting help with "privacy identity protection is off" ... you responded very quickly then sent the instruction on how to turn privacy identity protection on ... I followed your instruction and privacy identity protection was on within a few minutes. 🙏🏼

Reply from MacKeeper
Awesome customer service!! super friendly. I recommend this to anyone looking for an excellent service from experts.

Reply from MacKeeper
I typed a message to an agent because my Anti-virus stated it was NOT ENABLED. Within 30 seconds the agent showed me how to enable it myself. Much appreciated!

Reply from MacKeeper
Having issues with activation. Been on your chat line with three different people this morning. The last one, August, was condescending and couldn’t wait until I was off the chat with questions. I still have yet to receive any email from your company about the purchase. I have the receipt from PayPal.
August was able to say the software was activated and give me a temp password. I cannot find where to change the password is in your software package. He was no help.
Also, I clicked on the Clean Junk Files and I have no idea of the system is working. The button is greyed out. There was a % clean indication when I was running the scan first thing this am. Thought this would follow. Eager to get the computer scanned, fixed then cancel my subscription.
Before I forget, yes I’ve checked my spam filters as well.

Reply from MacKeeper
Yes, Natalie helped me fixed the problem at hand and was professional and personable as she did.

Reply from MacKeeper
Basil was very helpful did a WONDERFUL job

Reply from MacKeeper
I feel that my data has the best possible protection in this troubling time. Please keep up your vigilance.

Reply from MacKeeper
Efficient, precise and effective. Problem rapidly resolved with easy to follow instructions.

Reply from MacKeeper
I have had MacKeeper on my MacBooks now for 7 years. It has kept my MacBoooks running efficiently and helped block attacks and viruses. I purchased MacKeeper because the Macs started becoming attacked as their popularity grew. My MacBooks were plagued with adware and viruses that disable internet access and more. Since MacKepper keeps everything running well and their price is decent, I continue to cover all MacBooks in my home with MacKeeper.
It used to be 125/yr/Mac.
I hope this helps you make your decision.

Reply from MacKeeper
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