We had a minor scare when they switched the bank account for deposits to one in London, but they quickly resolved the issue for Spanish investors, ensuring we don't incur any fees at our Spanish banks... See more
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While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
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I asked for help because I had made a mistake. The support team is very responsive, friendly, and available (Thank you, Thomas!). This is truly important, reassuring, and professional. The platform... See more
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Maclear's P2P platform has the advantage of being secure and clear about how it works. It is a platform based in Switzerland that is very active, constantly improving the services it offers. You can... See more
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This was one of my first crowdlending investing platform I play with. One year and a half later, I got back my investment amounts and interests with any problem. I contacted support three times by m... See more
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Company details
About Maclear AG
Written by the company
Maclear
Swiss-Regulated P2P Crowdlending Platform
About Maclear Platform
Maclear is a Swiss-regulated peer-to-peer crowdlending platform that allows investors to access diverse international opportunities with a low entry threshold of just €50.
Our crowdlending platform connects investors with creditworthy European businesses seeking additional financing. We prioritize investor protection, featuring a comprehensive provision fund and adhering to Swiss anti-money laundering and data protection regulations.
Investment Benefits
Investing with Maclear offers numerous benefits, including passive income generation and the potential for high annual returns of up to 16%. Our P2P lending platform focuses on real sector businesses with sustainable performance and reliable revenues, undergoing rigorous risk assessments and project scoring before being presented to investors.
All investments receive guaranteed monthly payouts, with your first interest payment arriving in just 30 days.
Key Statistics
|
€50 Minimum Investment |
16% Annual Returns |
|
0% Platform Fees |
30 Days to First Payment |
Zero-Fee Structure
What sets our crowdlending site apart is our zero-fee structure - we charge 0% on deposits, 0% on investments, and 0% on withdrawals. This transparent approach ensures that what you invest is exactly what works for you, with no hidden charges on your P2P investments.
Regulation and Security
Maclear's operations under Swiss jurisdiction and regulation by PolyReg Services GmbH SRO enhance investor confidence, demonstrating our commitment to compliance with legal and ethical standards.
Our peer-to-peer crowdlending opportunities undergo multi-stage due diligence by financial experts, ensuring only quality projects advance to our investing platform.
Quality and Reliability
Perfect Track Record
Since our launch in May 2023, we have maintained a perfect track record with zero reported defaults, thanks to our rigorous project selection process and comprehensive risk management.
Investment Security
Each investment is secured by equipment as collateral, providing an additional layer of security for your passive investments.
Additional Features
For experienced investors, we offer attractive loyalty bonus levels, with additional returns of up to 5% annually for larger investment portfolios. Our platform also features a secondary market where investors can access their funds quicker by selling their loans when needed.
Start Investing Today
Our mission is to create a multi-level service where investors can access transparent, trustworthy, and sophisticated site crowdlending opportunities.
Choose Maclear AG as your trusted P2P investing platform for secure, rewarding passive income from European businesses.
Start your investment journey today and join thousands of satisfied investors who have discovered the benefits of our regulated crowdlending platform.
Boost your passive income with the Maclear P2P platform today!
Written by the company
- ✔️ Collateral-backed loans by real sector businesses
- ✔️ Up to 16.5% returns
- ✔️ Fixed and scheduled monthly repayments
- ✔️ 0% deposit, withdrawal and investment fee
Contact info
Richtistrasse 7, 8304, Wallisellen, Switzerland
- info@maclear.ch
- maclear.ch
Special Invitation
4.6
Excellent
724 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So far no Problems
So far no Problems, the Platform works very well.
If it stays like that it would probably be one of the best p2p Platforms currently available.
10 May 2025
Unprompted review
Reply from Maclear AG
Thank you for your positive review, Sofiene! 🙏
We're thrilled to hear that you've experienced no problems and that our platform is working very well for you.
Your potential endorsement as "one of the best p2p platforms currently available" is incredibly motivating for our entire team.
We're committed to maintaining the high standards you've experienced and continuing to provide excellent peer to peer investing opportunities.
Our goal is to consistently deliver the reliable performance that makes our crowdlending platform stand out in the investment landscape.
We'll keep working hard to ensure your experience remains problem-free and that we continue to earn your confidence in our p2p lending services for generating dependable passive income.
📚 Find answers to all your questions in our comprehensive FAQ section:
👉 https://faq.maclear.ch/
Need direct assistance? I'm here to help:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
🤝 Connect with our investor community for peer support and insights:
- Direct access to our support specialists
- Network with fellow investors sharing real experiences
- Get immediate answers to your investment questions
Join our transparent community discussion:
💬 https://t.me/maclear_ch
🚀 Stay connected with us for investment news and special offers:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
Best regards,
John, Head of Customer Support
Differentiated portfolio
So far, so good. Interests and number of loan offers are good. You can easily build a differentiated portfolio across different countries, risk classes and business segments. We will see how the young platform and my portfolio will develop in the coming years.
10 October 2024
Unprompted review
Reply from Maclear AG
Thank you for your thoughtful review, Llikeit! 🙏
We're pleased to hear that you're satisfied with our interest rates and the variety of loan offers available.
It's excellent that you recognize the diversification opportunities our platform provides - being able to build a differentiated portfolio across different countries, risk classes, and business segments is indeed one of our key strengths in peer to peer investing.
This diversification approach is fundamental to successful crowdlending and creating a balanced passive income strategy through our investment platform.
Your realistic perspective about watching how both the platform and your portfolio develop over the coming years shows the kind of thoughtful long-term approach we value in our p2p lending community. We're committed to growing responsibly while maintaining the quality standards you've come to expect.
🔍 Explore our detailed FAQ section for in-depth platform information:
👉 https://faq.maclear.ch/
Looking for personal guidance? Contact me anytime:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
👥 Become part of our active investor community:
- Engage directly with our professional support team
- Learn from other investors' experiences and strategies
- Receive prompt assistance whenever you need it
Our community thrives on openness and mutual support.
Join Today:
💬 https://t.me/maclear_ch
📱 Keep up with our latest news and investor benefits on social media:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
Best regards,
John, Head of Customer Support
I am happy investing in this platform
I am happy investing in this platform. At least for the moment everything is correct!!!
10 May 2025
Unprompted review
Reply from Maclear AG
Thank you for your positive feedback, Fran! 🙏
We're delighted to hear that you're happy investing with our platform and that everything is working correctly for you.
Your satisfaction with our peer to peer investing services means a lot to us. We understand that trust is built over time in crowdlending, and we're committed to maintaining the high standards that have made your experience positive so far.
Our goal is to continue providing reliable investment opportunities that help you achieve your passive income goals through our p2p lending platform.
We'll keep working hard to ensure that everything continues to be "correct" and that your investment journey with us remains smooth and rewarding.
📖 Access our complete resource center for detailed platform guidance:
👉 https://faq.maclear.ch/
Ready to chat? Reach out for personalized assistance:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
🌟 Join our supportive investor network and enjoy:
- One-on-one support from our expert team
- Valuable insights from our diverse investor community
- Real-time help and platform updates
Transparency and community support are our core values.
Connect Now:
💬 https://t.me/maclear_ch
📢 Follow our social channels for exclusive investor updates and promotions:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
Best regards,
John, Head of Customer Support
Generally works well
Generally works well. After 13 month since my first invest ment I inviest 1-2 times per month.
The platform have some problems with information and adhering to rules about bonuses so one should look out if the bonus are paid.
The company is 10+ years old but still did not publish an audited account.
10 May 2025
Unprompted review
Reply from Maclear AG
Thank you for your detailed feedback after 13 months with us, Henrik! 🙏
We appreciate your continued trust in investing 1-2 times per month on our platform.
Your concerns about bonus information and adherence to bonus rules are valid, and we take this feedback seriously.
We're working to improve our communication and processes around bonus payments to ensure clarity and consistency for all investors.
Regarding audited accounts, we understand this is important for transparency in peer to peer investing - we're committed to enhancing our financial reporting and disclosure practices as we continue to develop our crowdlending platform.
Thank you for pointing out these areas for improvement while recognizing that the platform generally works well.
Your constructive feedback helps us strengthen our p2p lending services and build a more transparent investment platform for generating reliable passive income.
✅ For comprehensive platform information and step-by-step guides, visit our knowledge base:
👉 https://faq.maclear.ch/
For personalized support, don't hesitate to reach out:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
💬 Join our vibrant investor community where you can:
- Get real-time support from our dedicated team
- Connect with experienced investors and share insights
- Stay informed about platform updates and opportunities
Experience full transparency in our open community forum.
Community Chat:
💬 https://t.me/maclear_ch
📌 Follow us on social media for the latest updates and exclusive investor promotions:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
Best regards,
John, Head of Customer Support
I have started using the Maclear…
I have started using the Maclear platform for peer-to-peer real estate loan investments defore 8 months , and so far, I’m really impressed. The onboarding process was quick and seamless, allowing me to dive into investment opportunities almost immediately. The platform provides a diverse range of real estate loan options, which makes it easy to spread my investments across different property types and markets.
What stands out the most for me is the level of transparency. Maclear offers comprehensive details about each real estate project, helping me evaluate both the risks and potential returns before committing funds. The platform’s user interface is user-friendly, and the ability to monitor my loan portfolio in real-time ensures I always stay updated on my investment performance.
Overall, the experience has been excellent, and I’m excited to see my portfolio grow over time with this platform. It’s an excellent choice for anyone looking to explore peer-to-peer lending within the real estate sector! Go for it!!!
10 May 2025
Unprompted review
Reply from Maclear AG
Thank you so much for your comprehensive and enthusiastic review, Nikolaos! 🙏
We're absolutely thrilled to hear about your excellent experience over the past 8 months with our platform.
It's wonderful that you found our onboarding process quick and seamless, allowing you to start your peer to peer investing journey almost immediately. Your appreciation for the diverse range of investment options and the ability to spread investments across different property types and markets reflects exactly what we aim to provide through our crowdlending platform.
We're particularly pleased that you value our transparency - providing comprehensive project details is fundamental to helping investors like you make informed decisions about potential returns and risks.
Your positive feedback about our user-friendly interface and real-time portfolio monitoring capabilities motivates us to continue improving our investment platform for generating reliable passive income.
Your enthusiasm and recommendation to "Go for it!!!" truly means the world to us and shows the confidence you have in our p2p lending services.
✅ For comprehensive platform information and step-by-step guides, visit our knowledge base:
👉 https://faq.maclear.ch/
For personalized support, don't hesitate to reach out:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
💬 Join our vibrant investor community where you can:
- Get real-time support from our dedicated team
- Connect with experienced investors and share insights
- Stay informed about platform updates and opportunities
Experience full transparency in our open community forum.
Community Chat:
💬 https://t.me/maclear_ch
📌 Follow us on social media for the latest updates and exclusive investor promotions:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
Best regards,
John, Head of Customer Support
Reply from Maclear AG
Thank you for your review, Donatas! 🙏
We're delighted to hear that you find our platform super and that everything is working fine for you.
Your satisfaction with our peer to peer investing platform means a lot to us.
We're committed to maintaining the smooth operation that you've experienced and continuing to provide reliable crowdlending services for generating passive income through our p2p lending opportunities.
We appreciate your confidence in our investment platform and look forward to supporting your continued success with us.
📚 Find answers to all your questions in our comprehensive FAQ section:
👉 https://faq.maclear.ch/
Need direct assistance? I'm here to help:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
🤝 Connect with our investor community for peer support and insights:
- Direct access to our support specialists
- Network with fellow investors sharing real experiences
- Get immediate answers to your investment questions
Join our transparent community discussion:
💬 https://t.me/maclear_ch
🚀 Stay connected with us for investment news and special offers:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
Best regards,
John, Head of Customer Support
Haven't faced any issues as far
Haven't faced any issues as far. Customer service is quick and polite, they're always on Telegram. Platform works good, and my investments pay me on time. So, I only have good words for them.
9 May 2025
Unprompted review
Reply from Maclear AG
Thank you so much for your wonderful review, Victoria! 🙏
We're thrilled to hear that you haven't faced any issues and that you only have good words for us.
It's fantastic that you appreciate our quick and polite customer service, especially our availability on Telegram.
We work hard to ensure our support team is accessible and responsive to all our investors' needs.
Your positive feedback about the platform working well and receiving timely payments on your investments is exactly what we strive for in our peer to peer investing services.
Knowing that our crowdlending platform is delivering reliable passive income and that you're satisfied with both our technical performance and customer support truly motivates our entire team to maintain these high standards.
📖 Access our complete resource center for detailed platform guidance:
👉 https://faq.maclear.ch/
Ready to chat? Reach out for personalized assistance:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
🌟 Join our supportive investor network and enjoy:
- One-on-one support from our expert team
- Valuable insights from our diverse investor community
- Real-time help and platform updates
Transparency and community support are our core values.
Connect Now:
💬 https://t.me/maclear_ch
📢 Follow our social channels for exclusive investor updates and promotions:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
Best regards,
John, Head of Customer Support
Finally
Finally, after searching for so long and having entered into some schemes where I only wasted time and money, I found Meclar, a serious, honest and easy-to-use platform.
9 May 2025
Unprompted review
Reply from Maclear AG
Thank you so much for your heartfelt review, Manuel! 🙏
We're truly honored that after your long search and disappointing experiences with other schemes, you found Maclear to be the serious, honest, and easy-to-use platform you were looking for.
Your journey to find a trustworthy peer to peer investing platform resonates with many of our investors who have also experienced frustration with unreliable services before discovering our crowdlending platform.
We understand how valuable it is to finally find a legitimate investment platform that delivers on its promises and provides genuine opportunities for passive income generation.
Your recognition of our seriousness, honesty, and user-friendly approach validates our commitment to maintaining the highest standards in p2p lending services.
We're dedicated to ensuring your trust in us continues to be well-placed.
📌 For detailed guides and information to help you get the most out of our platform, please explore our FAQ center:
👉 https://faq.maclear.ch/
If you'd prefer personal assistance, feel free to contact me directly:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
📌 I invite you to join our official investor community chat where you can:
- Discuss your concerns directly with our team and other genuine investors
- Receive immediate assistance from our support team
- Engage with our active investor community who can share their experiences
This open forum ensures transparency from both sides.
Join the Discussion:
💬 https://t.me/maclear_ch
👉 Additionally, we invite you to follow our social media channels to stay updated with news and promotions for investors:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
Best regards,
John, Head of Customer Support
Recent customer
Recent customer. Great customer service. Payments received on time. So far, so good.
9 May 2025
Unprompted review
Reply from Maclear AG
Thank you for your review, Julio! 🙏
We're delighted to welcome you as a recent customer and pleased that you're experiencing great customer service from the start.
It's wonderful to hear that you're receiving payments on time - this reliability is fundamental to our peer to peer investing platform and essential for building trust with new investors like yourself.
Your "so far, so good" assessment gives us confidence that we're meeting your expectations as you begin your crowdlending journey with us.
We're committed to maintaining this positive experience as you continue exploring the passive income opportunities available on our p2p lending platform.
🔍 Explore our detailed FAQ section for in-depth platform information:
👉 https://faq.maclear.ch/
Looking for personal guidance? Contact me anytime:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
👥 Become part of our active investor community:
- Engage directly with our professional support team
- Learn from other investors' experiences and strategies
- Receive prompt assistance whenever you need it
Our community thrives on openness and mutual support.
Join Today:
💬 https://t.me/maclear_ch
📱 Keep up with our latest news and investor benefits on social media:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
Best regards,
John, Head of Customer Support
A promising crowlending platform
Maclear is one of my favorite P2P platforms.
I've been investing there since November 2024. Rates are high and monthly payments are on schedule. Since my very first investments, I've seen some noticeable improvements: increased diversification in terms of countries covered, and the creation of a Telegram channel that greatly improves communication and exchange with support.
4 May 2025
Unprompted review
Reply from Maclear AG
Thank you so much for your wonderful review, Christian! 🙏
We're absolutely thrilled to hear that Maclear has become one of your favorite P2P platforms since you started investing in November 2024.
It's fantastic that you're experiencing high rates and on-schedule monthly payments from the very beginning of your investment journey.
Your recognition of our improvements - particularly the increased diversification across countries and our Telegram channel for enhanced communication - shows that our efforts to continuously develop our peer to peer investing platform are making a real difference.
Knowing that you've noticed these tangible improvements in our crowdlending services motivates us to keep innovating and expanding our offerings while maintaining the reliable passive income generation that drew you to our p2p lending platform initially.
✅ For comprehensive platform information and step-by-step guides, visit our knowledge base:
👉 https://faq.maclear.ch/
For personalized support, don't hesitate to reach out:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
💬 Join our vibrant investor community where you can:
- Get real-time support from our dedicated team
- Connect with experienced investors and share insights
- Stay informed about platform updates and opportunities
Experience full transparency in our open community forum.
Community Chat:
💬 https://t.me/maclear_ch
📌 Follow us on social media for the latest updates and exclusive investor promotions:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
Best regards,
John, Head of Customer Support
No issues so far
Been investigating through Maclear for more than a year now and so far everything has been working smoothly. No defaults and all payments are made on time. Project descriptions and risk assessment has been improving a lot over time Customer support has been very responsive and helpful. Only downside is that they haven't published their 2024 financial report yet - even though they reassured that they will do so soon.
29 April 2025
Reply from Maclear AG
Thank you for your detailed review after more than a year with us, Angelos! 🙏
We're delighted to hear that everything has been working smoothly for you throughout this extended period.
It's wonderful that you've experienced no defaults and all payments on time - this consistency is fundamental to our peer to peer investing platform.
Your recognition of our improvements in project descriptions and risk assessment over time shows our commitment to continuously enhancing our crowdlending services.
We're also pleased that you've found our customer support responsive and helpful.
Regarding the 2024 financial report, we appreciate your patience and understand the importance of transparency in p2p lending.
We're working diligently to complete and publish this report soon, as financial transparency is crucial for maintaining trust in our investment platform for passive income generation.
📌 For detailed guides and information to help you get the most out of our platform, please explore our FAQ center:
👉 https://faq.maclear.ch/
If you'd prefer personal assistance, feel free to contact me directly:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
📌 I invite you to join our official investor community chat where you can:
- Discuss your concerns directly with our team and other genuine investors
- Receive immediate assistance from our support team
- Engage with our active investor community who can share their experiences
This open forum ensures transparency from both sides.
Join the Discussion:
💬 https://t.me/maclear_ch
👉 Additionally, we invite you to follow our social media channels to stay updated with news and promotions for investors:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
Best regards,
John, Head of Customer Support
Complete amateurs
Complete amateurs, they don't know legal matters, they don't answer inquiries, they don't solve problems. Customer support zero. Good reviews probably false. It makes no sense to invest in these beginners, when there are a whole series of serious and proven platforms on the Internet.
10 April 2025
Unprompted review
Reply from Maclear AG
Dear Branimir,
Thank you for your feedback. We’ve reviewed our correspondence with you and would like to provide some clarity for the public record.
Our support team responded promptly on multiple occasions, offering step-by-step guidance throughout your account verification. As part of our compliance obligations under Swiss and European AML regulations, we are required to screen all applicants for Politically Exposed Person (PEP) status. Your application triggered this requirement, and we respectfully requested clarification and supporting documentation—nothing more, nothing less.
Following your confirmation, we informed you earlier today—after internal review—that we are unable to proceed with onboarding due to regulatory restrictions that prevent us from accepting PEPs on the platform.
At Maclear, we uphold strict legal and security protocols to protect both the platform and our investor community. We remain transparent in our operations and treat every application with seriousness and care, even when onboarding isn’t possible.
📌 For detailed guides and information to help you get the most out of our platform, please explore our FAQ center:
👉 https://faq.maclear.ch/
If you'd prefer personal assistance, feel free to contact me directly:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
📌 I invite you to join our official investor community chat where you can:
- Discuss your concerns directly with our team and other genuine investors
- Receive immediate assistance from our support team
- Engage with our active investor community who can share their experiences
This open forum ensures transparency from both sides.
Join the Discussion:
💬 https://t.me/maclear_ch
👉 Additionally, we invite you to follow our social media channels to stay updated with news and promotions for investors:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
We appreciate your understanding and wish you all the best.
Best regards,
John, Head of Customer Support
A Year of Trustworthy, On-Time Returns
I’ve now been invested with Maclear for almost exactly one year, and in that time the platform has truly established itself among my top choices. The range of projects—with every repayment made on schedule so far—instills a great deal of confidence. Additionally, inquiries and investor discussions on Telegram are addressed very promptly. To date, I can recommend Maclear without reservation and sincerely hope the excellent work continues!
24 April 2025
Unprompted review
Reply from Maclear AG
Thanks for the fantastic review after a full year, Alex! 🙏
It means a lot that Maclear has earned a spot among your top investment choices.
Having every repayment on schedule for an entire year is exactly the track record we're working to maintain on our p2p lending platform.
Your confidence in our range of projects and the prompt responses on Telegram really validate our approach to peer to peer investing and customer support.
Your recommendation without reservation is honestly the best compliment we could get.
We'll definitely keep working to maintain that excellent standard as you continue generating passive income through crowdlending with us.
If you need anything or have questions, you know where to find us:
👉 https://faq.maclear.ch/
Direct contact:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
Our investor community where you've been getting those prompt responses:
💬 https://t.me/maclear_ch
Stay connected for updates:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
Best,
John, Head of Customer Support
So far, so excellent!
I started investing about a year ago.
This is an update to the review I wrote last October, when I pointed out some compelling aspects: smooth registration process; easy-to-use platform; high and satisfactory interest rates; possibility to diversify investments in different companies and countries; secondary market.
Some aspects have been improved: greater geographic diversification with new companies and sectors from Italy, the UK, and Kenya; the introduction of a new section, 8lends, based on Defi, with higher interest rates. In addition, users can access Telegram channels and groups - 8lends x Maclear, 8lends Chat, Maclear Help - for support, help or info.
Last but not least: I have always received payments on the due date and have never had a single delay or problem.
In 2024 I gave 4 stars; after months of investment the 5 star rating is fully deserved.
23 April 2025
Unprompted review
Reply from Maclear AG
Wow, thanks for such a comprehensive update after a full year, Golfredo! 🙏
Going from 4 to 5 stars means everything to us.
It's awesome that you've seen those improvements firsthand - the geographic expansion into Italy, UK, and Kenya, plus the new 8lends Defi section with higher rates.
Sounds like our efforts to keep diversifying opportunities on our peer to peer investing platform are really paying off for investors like you.
Most importantly, I'm thrilled that you've never had a single delay or payment problem over this entire time.
That consistent performance in crowdlending is exactly what we're aiming for to help you generate reliable passive income.
Your recognition of our Telegram support channels and the overall platform evolution really shows you've been with us through our growth journey.
For questions or support, you already know all our channels:
👉 https://faq.maclear.ch/
Direct contact:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
Our investor community:
💬 https://t.me/maclear_ch
Stay updated:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
Best,
John, Head of Customer Support
A wonderful platform and an outstanding team
I've been using the Maclear platform for several months and I'm very satisfied with my experience. It's an innovative, transparent, and efficient crowdlending platform that definitely deserves to be known!
It boasts many strong points, such as attractive yields (the proposed projects can generate returns that can exceed 15% per year), reassuring Swiss regulation, an effective reserve fund that secures investments, and more.
And an exceptional team!
For me, this is one of Maclear's real strengths. The team is ultra-responsive, efficient, and always demonstrates great kindness in their interactions. For every question (on the Telegram channel, for example) or need, I received a quick, personalized response, always with a spirit of attentiveness and kindness. This professionalism and closeness are invaluable and highly appreciated.
In summary, I highly recommend Maclear to anyone interested in crowdlending, especially those looking for a reliable, human platform with a real long-term vision. Congratulations to the entire team for this remarkable work.
23 April 2025
Unprompted review
Reply from Maclear AG
Wow, thank you so much for this incredibly detailed and thoughtful review, Eric! 🙏
Your words about our team being "exceptional" and one of Maclear's real strengths really mean the world to us.
It's amazing that you've noticed our ultra-responsiveness and kindness - that human touch is something we really prioritize in our peer to peer investing platform.
Knowing that you feel we provide quick, personalized responses with attentiveness shows we're hitting the mark on customer care alongside our crowdlending services.
Your recognition of our attractive yields over 15%, Swiss regulation, and overall reliability validates everything we're working toward for passive income generation.
But honestly, your praise for our team's professionalism and closeness is what I'll be sharing with everyone here.
Thanks for that strong recommendation and the congratulations to our team - it's feedback like yours that keeps us motivated to maintain this level of service.
You already know how to reach us, but for anyone reading:
👉 https://faq.maclear.ch/
Direct contact:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
Our responsive Telegram community:
💬 https://t.me/maclear_ch
Follow for updates:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
Best,
John, Head of Customer Support
So far so good
I am about to be with Maclear 3 months, and I haven't had any problem. The information is clear and the platform is very intuitiv. Still waiting for new updates, such as, reinvestments. Paiments on time. And the channels of communication are fast enough for me. 💪💪
Keep going.
23 April 2025
Unprompted review
Reply from Maclear AG
Thanks for the review after 3 months, Clemente! 🙏
Good to hear you haven't had any problems and find the platform intuitive.
Great that payments are on time and our communication channels are working well for you. Your note about waiting for reinvestment features - we're definitely working on that and other updates to improve the peer to peer investing experience on our crowdlending platform.
Appreciate the encouragement to keep going! 💪 We'll keep building features that make passive income generation easier for everyone.
For questions or updates on new features:
👉 https://faq.maclear.ch/
Direct contact:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
Our investor community:
💬 https://t.me/maclear_ch
Follow for announcements about new features:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
Best,
John, Head of Customer Support
Maclear is my favorite. Why?
Maclear is my favorite crowdlending platform. They are always improving the platform, the investments and the bonuses and they've never had a single late payment, . The telegram channel and group keep us together and with good communication. The platform has very user-friendly interface and the interest rates speak for themselves.
22 April 2025
Unprompted review
Reply from Maclear AG
Thanks for making us your favorite, Carla! 🙄
Really appreciate that you notice our constant improvements to the platform, investments and bonuses.
Never having a single late payment is something we're really proud of in our peer to peer investing platform.
It's great that you find value in our Telegram channels for staying connected with the community - that communication aspect is super important for crowdlending.
Your mention of our user-friendly interface and those interest rates "speaking for themselves" shows we're hitting the right notes for passive income generation.
For anything you need:
👉 https://faq.maclear.ch/
Direct contact:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
Our active community you mentioned:
💬 https://t.me/maclear_ch
Follow us:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
Best,
John, Head of Customer Support
Absolutely amazing this platform
Absolutely amazing this platform. I've invested in several projects to get monthly passive income. Very competent team and quickly reachable through their telegram group. The community there is really awesome sharing thoughs and doubts .-)
22 April 2025
Unprompted review
Reply from Maclear AG
Thanks for that awesome review! 🙏
Reallyglad you're getting that monthly passive income from your investments across several projects.
It's great that you find our team competent and easy to reach through Telegram. The community sharing thoughts and doubts is exactly what we hoped for when we set up that space - peer to peer investing works better when everyone can learn from each other in our crowdlending community.
Your positive experience with both the platform and our people means a lot to us.
For questions:
👉 https://faq.maclear.ch/
Direct contact:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
That awesome community you mentioned:
💬 https://t.me/maclear_ch
Follow us:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
Best,
John, Head of Customer Support
Great platform to earn a good…
Great platform to earn a good percentage of your saves. They are always improving the platform and the investments. Totally recommended. 1 year user.
10 April 2024
Reply from Maclear AG
Thanks so much for your recommendation after a full year with us, Antonio! 🙏
It means a lot that you see Maclear as a great platform to earn a good percentage on your savings.
Your recognition that we're always improving both the platform and investments shows you've been watching our evolution over this year.
That's exactly what we aim for - constantly enhancing our peer to peer investing experience while expanding the crowdlending opportunities for better passive income generation.
Having a satisfied 1-year user like yourself recommend us is honestly the best endorsement we could ask for. Thanks for sticking with us through our growth!
If you want to explore any of our newer features or projects:
👉 https://faq.maclear.ch/
Always happy to help with anything you need:
📩 info@maclear.ch
💬 Telegram: https://t.me/John_maclear
Our investor community keeps growing with experienced users like yourself sharing insights:
💬 https://t.me/maclear_ch
Stay updated on our latest improvements and opportunities:
LinkedIn: https://linkedin.com/company/maclear-ag
Facebook: https://www.facebook.com/profile.php?id=61566510487203
X (Twitter): https://x.com/Maclear_ch
WhatsApp: https://whatsapp.com/channel/0029Vb0u5azA89MkzjRSsI0c
Best,
John, Head of Customer Support
Unprofessional customer service
As I had some questions about their services, I sent an email to Maclear.
Having no reply after a few days, I spoke to someone on the chat on the 24.03.2025
As discussed, I sent the email again to the same general email address and to him personally in case my email was not received properly.
He confirmed on the chat he received it and will reply to it / to me by the end of the day (24.03.2025).
Several days have now passed and I still haven't received any reply.
Additionally, their live chat has been disconnected from their site for several days now.
Finally, I can now see through my email provider that the emails (whether to the general email address or to him, whether the initial one or the more recent ones) were not only received but also read.
In consequence, a potential customer contacts this company to have some information but never receives any reply.
An employee makes a commitment (to reply by the end of the day) and does not respect it.
The live chat customer support is unavailable for days.
I am very disappointed by the lack of commitment and lack professionalism I faced.
--------------
Update June 2025
Following the incident described further up, I was contacted by the Head of Customer Support.
He apologized for the lack of communication and then answered all the questions I had.
Afterwards, I invested on Maclear and was satisfied with the returns.
I was dissatisfied by some issues, for example information not communicated or not communicated clearly / properly enough leading to confusion.
However, the Head of Customer support dealt with those issues with accountability, honesty and professionalism so far.
The site is clear and easy to use.
However, it still lacks features in comparison to some competitors (auto invest, mobile app...etc).
Due to the above, the initial rating of 1* has been updated to 4*.
24 March 2025
Unprompted review
Reply from Maclear AG
Dear Anthony,
Thank you for your message — and more importantly, I want to offer you a sincere and personal apology.
If anything, I am especially sorry for not getting back to you on the 24th of March, after we spoke on live chat. There was an honest reason behind that, but of course, it's not an excuse — I gave you my word, and I did not keep it on time.
We were experiencing issues with our email service provider, during which no emails were being received — even the one you sent during our live chat didn’t arrive, which is why I asked you to forward it to my corporate email instead.
Since then, we’ve made internal changes to our customer support, including faster escalation paths and additional team coverage — so delays like this do not happen again.
We truly appreciate your interest in Maclear and your patience so far. I hope we can still earn back your trust.
Best regards,
John, Head of Customer Support.
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