maclocks.ca Reviews 32

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Product appears well build and sturdy, fits the tablet great with still camera not being covered. Haven't installed it yet, but looks like it will work great. Was a little disappointed to have import/... See more

Rated 5 out of 5 stars

Seamless and easy ordering. Most importantly, the products were exactly what I expected and very high quality. Avoid the other cheap places. They are cheap for a reason. MacLocks had exactly wha... See more

Rated 5 out of 5 stars

Great experience! The shipping was fast. I mistakenly ordered the wrong item, but they sent me the replacement immediately. Couldn't have asked for a better experience. The lock is beautifully ma... See more

Company replied

Rated 4 out of 5 stars

Your product arrived quickly. There were a couple of negatives, though. The minor, I hope, ones were that the frame seems a bit too flexible and I feel that someone might be able to spread the top apa... See more

Company replied


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Don't buy from their website instead buy from Amazon website


I will never purchase from Maclocks again. I don’t understand why I’m being charged customs duty and shipping fees when I already paid for them at the time of purchase.

20 June 2024
maclocks.ca logo

Reply from maclocks.ca

Dear Benhur,

Thank you for sharing your feedback. I understand your frustration regarding the additional customs duties and shipping fees. At the time of checkout, we do have a disclaimer that explains how taxes and duties are handled.
We aim to be transparent about this process and apologize for any confusion.

Warmest Regards,
The Maclocks Team

Rated 5 out of 5 stars

Got the part quickly

Got the part quickly, which was great!

17 July 2024
maclocks.ca logo

Reply from maclocks.ca

Thank you for your fantastic review, Sharon!
We are here if you need anything else.

Warmest Regards,
The Maclocks Team

Rated 5 out of 5 stars

Easy to install and looks good.

Easy to install on either side of my 16” MacBook Pro. Looks good and fits nicely. It’s nice being able to lock up my laptop so it can’t just walk away when I’m using it in a public space. Already had two fellow Mac uses ask about it. A little pricey, but a lot less expensive than having to replace a high end laptop.

4 June 2024
maclocks.ca logo

Reply from maclocks.ca


Thank you for your feedback, Justin! We're glad to hear it fits your 16” MacBook Pro nicely and provides peace of mind in public spaces. It's great to know fellow Mac users have noticed it too. If you have any questions, feel free to reach out. Enjoy your secure MacBook Pro!

Warmest Regards,
The Maclocks Team

Rated 5 out of 5 stars

Great product

Great product, arrived fast!

29 April 2024
maclocks.ca logo

Reply from maclocks.ca

Thank you for your awesome review, Leah!
We are here if you need anything else.

Warmest Regards,
The Compulocks Team

Rated 5 out of 5 stars

Perfect fit for out tablets

Perfect fit for out tablets, installation was easy.

7 March 2024
maclocks.ca logo

Reply from maclocks.ca

Thank you so much for your excellent review, David.
It is great to hear you had such a smooth experience.
We are here if you need anything else.

Warmest Regards,
The Maclocks Team

Rated 5 out of 5 stars

Best service ever

I loved how a representative emailed me to make sure that I was ordering the correct additional items to my stand. Which in the end, she informed, corrected & refunded the additional pieces of my order. I am so appreciative of their customer service. Thank You Maclocks!

15 March 2023
maclocks.ca logo

Reply from maclocks.ca

Thank you so much for your fantastic review, Elly! Highly appreciated!
We will make sure to pass on it to the customer service team.

We are here if you need anything.

Warmest Regards,
The Maclocks Team

Rated 2 out of 5 stars

Poor finished quality

Poor finished quality. Not worth the money.

17 March 2023
maclocks.ca logo

Reply from maclocks.ca

Hi Thomas,

Thank you for taking the time to leave a review of our product.
We are sorry to hear that you were not satisfied with your purchase.
We would like to learn more about the issues you faced with our product.
Could you please provide us with more details?
Please don't hesitate to contact us directly at online@maclocks.com

We look forward to hearing from you.

Warmest Regards,
The Maclocks Team

Rated 5 out of 5 stars

Fast shipping and great quality…

Fast shipping and great quality product. Easy to assemble.

16 February 2023
maclocks.ca logo

Reply from maclocks.ca

Thank you so much for taking the time to leave this great review, Abhinav.
We are here if you need anything else.

Warmest Regards,
The Maclocks Team

Rated 3 out of 5 stars

Missing pieces and had to pay duties on…

Missing pieces and had to pay duties on top of shipping

9 February 2023
maclocks.ca logo

Reply from maclocks.ca

Hi Eric,

We apologize for the inconvenience and want to assure you that our customer service team is addressing the matter. If there is anything else we can assist you with, please do not hesitate to inform us.

Warmest Regards,
The Maclocks Team

Rated 5 out of 5 stars

Wall mount

Smooth online purchases. No issues arrived as described. Good solid mount. Very happy thanks.

17 January 2023
maclocks.ca logo

Reply from maclocks.ca

Thank you for your excellent review, Jason.
It is greatly appreciated.

Warmest Regards,
The Maclocks Team

Rated 3 out of 5 stars

Product's good, but could be better.

The product does what it's supposed to do but could be better. First off, my MacBook Air is not very stable on a hard surface after installing the Maclock as its bottom touches the surface on which my computer lays which causes my laptop to wobble when writing. Also, it would have been nice to stick a rubber piece on the part that is in contact with the computer to prevent scratches. Finally, a custom-made screw would have been nice to deter thieves from attempting to steal the computer when it is left unattended for a longer period of time.

20 January 2023
maclocks.ca logo

Reply from maclocks.ca

Thank you very much for your feedback, Phillipe.
We highly appreciate it and pass it on to the relevant team.

Warmest Regards,
The Maclocks Team

Rated 2 out of 5 stars

Product is way overpriced

Product is way overpriced. It is nothing but an extension adapter and has no actual function except to put the lock input for access. Apple engineers should have just put the little slot on the side. But landed for me was a hundred dollars - at that price it should be fully functional with lock and cable. I know you have that as an add on but again way over the top in pricing.

23 December 2022
maclocks.ca logo

Reply from maclocks.ca

Thank you for your feedback, Jim.
We highly appreciate it.

Warmest Regards,
The Maclocks Team

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