Made Personally Reviews 

Excellent company. The owner is approachable and very helpful to accommodate. The pjs are excellent quality and the have washed up well so far. I would definitely recommend them.

Product arrived in the set time scale, no issues at all, pjs are such a nice thick cotton material such high quality, print is amazing. Can't wait for little one to wear at end of month.

Took a while to come due to supplier issues but well worth the wait!! Customer service was great and my queries were replied to straight away. Would highly recommend

Glad I found Made Personally, I wanted to have a matching Disney jumper for myself, my girlfriend and her daughter for our first holiday away. The jumpers came out amazingly and fast delivery. I’d definitely recommend and use again in the future

Amazing service, communication was great and the quality of the item is so soft and looks beautiful, excited to see my daughters face when she sees them xx

Ordered the frozen when I wake up I'll be 4 pyjamas for my daughter and I love them. Delivery was quick, quality is amazing and I will 100% be ordering again. Could not be any happier :)

Ordered a t-shirt and pjs for my niece. Had a message explaining issues with getting the pjs so they offered an alternative and delivered all of the order on time. The fit of both items is great, my niece loves them.

The hoodies I ordered are amazing and even with a slight blip with Royal Mail Owner was always available to check tracking and update me when she could :)
Thank you so much for such a great item 🥰

Thank you for the beautiful Tshirts. You lightened our day and made it memorable. Next time I need personalised Tshirts i wouldn’t think twice to contact you.

Brilliant company! my sons 1st birthday pjs are perfect and exactly what we wanted!

Would 100% use them again!

Thank you ☺️

Daughter and granddaughter delighted with their t-shirts. Good quality and good sizing.
Prompt delivery

Easy to personalise, great seller communication, fabulous quality hoodies which made our holiday extra special!

Fantastic gift for my granddaughter, excellent product,well designed,highly recommended.well packaged

Fast and reliable delivery of a quality product purchased as a gift. Would recommend this company without hesitation.

Placed order on 2nd Dec and was due to come for my son’s 5th birthday as his personalised outfit.
Replied to one message - but read and ignored messages asking when the item would come on 13th and 14th.
If they’re struggling to keep up work orders at this time, it’s best practice and just decent to say so and apologise.
The item never made it to us, and is no longer useful as birthday passed, so I’ve messaged again today to ask for a refund. I’m hoping they will be professional enough a company to do the right thing and issue this.

UPDATE!

I have added an additional star for the fact that the item has been delivered in time for Christmas despite my concerns. Seller also got back in touch to apologise for the delay in response. Happy with the item once it came.

I placed an order on 12th November, well in advance, as it was meant to be a Christmas gift. The estimated dispatch date in the confirmation email was between 18th-21st November, which I thought was reasonable. However, after hearing nothing, I chased the order on 4th December.

The seller responded quickly, explaining there were delays with their supplier and that they hoped the order would be dispatched early the following week. On 11th December, I received an email stating the order had been dispatched to Royal Mail. However, the tracking information shows that Royal Mail hasn’t received the package, and today is 18th December.

I’ve reached out to the seller yesterday asking for proof of delivery to Royal Mail so I can try to chase them myself, but I haven’t received any reply. At this point, it’s highly unlikely the item will arrive before Christmas, leaving me scrambling for a replacement.

This entire process has been frustrating. I understand that delays happen, but proactive updates would have gone a long way.

I had high hopes with this company as the website looks great.
I ordered 3 personalised hoodies which should have been dispatched nearly two weeks ago, they never got delivered.
iv been emailing them for over a week and had no reply, so it’s clear they are just ignoring me.
Very annoyed with this company! I can’t issue a refund as it states a refund can only be made after 24 hours of ordering.

Ordered two gifts that was personalised amazing.
From placing the order to communication to the delivery was very professional and first class.
Will be back for more in 2025.
Great business. Thank you

The quality of the personalised pyjamas and personalised hoodies is better than I expected as I’m always nervous when ordering items like this. For seasonal goods I would recommend getting your order in as early as possible as I did encounter a slight delay from expected shipping dates to actual. But items still arrived in time for when needed.

Highly recommend and will be a returning customer.

Great pyjamas, accurate description online and personalised as I'd asked. I followed up with a contact form as Royal Mail hadn't delivered and they responded straight away and confirmed they had been dispatched. Think my 1 year old nephew will love them!