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Madrabbittattoo Reviews 

784
•
TrustScore 4.5 out of 5

4.7

Beauty product supplier
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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic product quality, explaining how the specialized balms and refreshing gels effectively keep their tattoos looking vibrant, moisturized, and well-protected over time. Buyers often emphasize that these items provide a noticeable improvement compared to other skincare alternatives they have previously tried. Many consumers also express deep appreciation for the exceptional staff, noting that the support team is always responsive, friendly, and eager to assist with any questions or account changes. Some reviewers were not happy with the recurring subscription service, mentioning that shipments occurred unexpectedly without advance notice and that managing or canceling memberships became a frustrating experience.

What people talk about most

Product

Customers consistently note positive experiences with product quality, frequently praising how effectively... See more

Customer service

Reviewers express immense satisfaction with the customer service, frequently highlighting the prompt,... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with items that keep tattoos... See more

Staff

Customers had positive experiences with staff, praising the team for being incredibly helpful, friendly, and... See more

Order

People report positive experiences with order processes, noting that placing items is very easy and overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Heard about their products from Pony Lawson's YouTube videos. When I finally decided on a tattoo (which I actually got from him), I bought the new tattoo aftercare kit and it's been great so far. The... See more

Rated 5 out of 5 stars

I've used the repair gel for three of my tattoos, one being a recent half sleeve, and it is a life saver!! It kept my ink hydrated and the cooling effect felt so nice on the aggravated skin. And their... See more

Rated 5 out of 5 stars

The customer experience was great. Stacy went out of her way to make things right when the cream I had ordered turned out to be a new formula with menthol that really didn't work as well. I'm disappoi... See more

Rated 5 out of 5 stars

Mad Rabbit tattoo products have been phenomenal in helping me to care for their products. I’ve been a customer for almost three years. Shoutout to their customer service too. Any time I’ve run into an... See more

Company details

  1. Beauty product supplier
  2. also in
  3. Beauty supply store
  4. Cosmetic Products Manufacturer
  5. Cosmetics Industry
  6. Cosmetics shop
  7. Health and beauty shop

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

784 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.7

All reviews

(784)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

They offer such a great product that I…

They offer such a great product that I now swear by. It made the healing process after the tattoo much easier and my artist even commented on how well I healed. Love their products and will always be a customer. Thank you especially to Sarah for giving me a great customer service experience!

25 September 2025
Unprompted review
Rated 5 out of 5 stars

FEELS AMAZING

I love their Body Wash the most but the tattoo repair cream is wonderful.

Thank You Mad Rabbit for being unique and refreshing.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic!!

Fantastic!!! Love this company and their products. I recently had an issue because I moved and forgot to change my address on my subscription. Customer service really helped me to resolve it.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Placed an order for Tattoo Balm

Placed an order for Tattoo Balm. I received the package in a timely manner. However, it was just the package and no product. Upon further review of the package it had been cut and my product was taken.

I immediately reached out to Mad Rabbits Customer support and they replaced the item free of charge.

22 August 2025
Unprompted review

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