This company is terrible. I have ordered 2 shorts twin sets and from The moment the money left my account on the 20/6/2021 I have not received anything. I emailed and got told they are moving their w... See more
Maecloth
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered £200 worth of clothing on Sunday, should of been delivered within 72 hours. No contact number only email awaiting response. Only received a confirmation text not email. Very confused as per... See more
AJ and the team go above and beyond to ensure customer satisfaction and the highest quality products. I’m now a regular customer and MAE Cloth is one of my favourite brands due to their consistent new... See more
I never received my order that I made. Please I would like to know how long my order will take or can my money hurt please? 12/24/ 2020 Your emails do not work. I have many reasons to believe that... See more
Company details
Information provided by various external sources
MAE Cloth, Contemporary mens clothing and apparel.
Contact info
Quayside 116, NE1 3DY, Newcastle upon Tyne, United Kingdom
- maecloth.co.uk
People also looked at
Mae clothing is a SCAM!!!! Stay clear…
This company is terrible. I have ordered 2 shorts twin sets and from
The moment the money left my account on the 20/6/2021 I have not received anything. I emailed and got told they are moving their warehouse to Austria and that once they receive the items they will send them out. This is terrible business practice. Why wasn’t this disclosed on their website etc. So I have been emailing a Robert Uncles who works in customer service. It seemed like I was getting somewhere, I requested a refund and now radio silence. So I’m going to have to get my bank involved and also fraud. As this company is scamming people out of their money. The company Director is Romana Zilava and the business address is 1st Floor, 2 Woodberry Grove, Finchley, London, England, N12 0DR. I hope this company works on their business practices or gets shut down. I’m not bothered either way. I just want my money back now.
Hi a big thank you to the mae team I…
Hi a big thank you to the mae team I ordered the Filipe shirt and I must say wow 🤩 no hassle and it's the Best fitting shirt I've ever owned thank
You so much not one issue ❤️
I never received my order that I made
I never received my order that I made. Please I would like to know how long my order will take or can my money hurt please?
12/24/ 2020
Your emails do not work. I have many reasons to believe that your company stole my money and never sent the clothes I bought
if I don’t receive a response within 24 hours I will have to contact the police and international fraud services to report you
Just received the Vienna twinset today…
Just received the Vienna twinset today absolutely love it for my BF B DAY quality amazing 😻 not one issue will shop again no doubt xx
I recently ordered 2 Filipe shirts and…
I recently ordered 2 Filipe shirts and very impressed with the fitting and fabric seriously the best shirts I own no issues what so ever and already ordered again last night 🤩
Lovely brand quality clothes a little…
Lovely brand quality clothes a little slow to reply to my emails when needed updates but offered me a free -T shirt for the delay so very happy and fabrics amazing 🤩
1 year still no hoodie
I bought a tracksuit from them 1 year ago, received the bottoms and they were actually very good quality. I was patient as it seemed they are a small company and due to covid I thought I would give them time. They STILL haven't sent the hoodie or even updated me with anything.
came across the brand via facebook and…
came across the brand via facebook and absolutelty love there clothing the shipping was a little slow but that was due to covid 19 they explained i received my items and the quality is amazing thank you for the contiuned updates guys will order again
SCAM SCAM SCAM
SCAM SCAM SCAM
SCAM
SCAM. Do not make any purchases. I ordered months ago and still haven't received anything. The business owner was making excuses before he stopped replying now its been 4 months since i placed my order .
SCAM SCAM SCAM
Unethical company with their only goal to cheat customers. It has been 4 months since I placed my order and I still haven’t received it. Now their support email address has been deleted and my money is gone
DO NOT SUPPORT
DO NOT SUPPORT! Bought a sweater 2 months ago and been trying to track my order. Emailed them 4 times already. The third time, they emailed me back saying this is the first time we got your email and will follow back up on Monday. Of course, they don't follow up and they managed to block my emails now.
It's fine if I don't get the item but they now ruined my experiences shopping at upcoming apparel brands. Stick to trustworthy well-known companies from now on.
Good luck with this company because the only way the business will last is if they keep scamming people.
Shocking customer service
Quality of item was alright, I returned a hoodie for a refund and bought a bigger size instead of exchanging so I wasn’t waiting about. When emailing regarding refund, correspondence from company went back and fourth for months due to not hearing from then for over a month so I had to reply twice to get response. Customer service was shocking. When supplying company with order number and item returned they asked for receipt which I lost due to this being around 6 months later still trying to get my refund. Unsure why they can’t check there system using order number to know if it was received. I personally think the clothing is alright bit overpriced for the quality so I think I will stick to designer brands. I would not buy from company again not because of the clothing but there shocking customer service and they were no help at all. This is the only company I’ve had an issues with other clothing companies have been fine
SCAM
SCAM. Do not make any purchases. I ordered months ago and still haven't received anything. The business owner continues to provide excuses as to why it hasn't been sent.
It’s a scam
It’s a scam. Payed for a hoodie over two months ago and still hadn’t arrived yet I emailed numerous times at first they would just say they will look into it and all then they just stopped replying. I emailed them looking for a refund and then still no reply. Don’t buy from here you’ll lose your money.!
very long and expensive shipping
Ordered a hoodie for Xmas
Ordered a hoodie for Xmas, delivered straight away, very good quality, looks fantastic, absolutely love it, will be ordering again soon. Highly recommended!
Amazing Purchase
Amazing Purchase
My purchase was a Christmas gift for my son, it arrived in a timely manner, was of good quality and my son was delighted. Very happy with customer service too.very professional and fast response from team. Will use again.
Lauren M.
Very professional
Very professional, kind and helpful experience with customer service. The clothing is very very good. I brought a shirt a few months back and will definitely buy again. Highly recommended to buy from MaeCloth.
I ordered a hoodie for my son for…
I ordered a hoodie for my son for Christmas. Fantastic quality and very nice customer service. We will order again at some point in the new year
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


