I've been using MMS Flex for over 5 years now & it's been an incredible asset to my business, also the support from MMS is always top class & quick on the case, even when my device did develop a fault... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been dealing with Magic Motorsport for a few months now, and I can honestly say they are top-notch. I recently bought their gear and it is awesome—everything works great and meets expectati... See more
Company replied
Since I chose what I think is the best tool for modifying engine and transmission computers 8-9 years ago, starting with the MAGPro2 X17 kit, which I replaced with FLEX as soon as it came out on the... See more
Company replied
I am using MagicMotorsport Flex since 3 Years, its a very trustworthy tool, works almost perfect. If not, or if there are questions, the staff is very fast and helpful. Updates coming very often, i... See more
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Company details
Written by the company
Magicmotorsport is an Italian company built on a long-standing passion for motorsport. Our products have been designed to meet any performance challenge and offer solutions to mechatronics looking to outfit their automotive workshops with the latest innovations in the field.
Contact info
Contrada Margi Soprano SNC Zona artigianale, 90047, Partinico, Italy
- Info@magicmotorsport.com
- magicmotorsport.com
4.6
Excellent
1k reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Magicmotorsport
Thanks
Support is very helpful
I love mms. Support is very helpful. I order Stage1 from StageX, but it was perfect in 99%. Tuners fixed an issue but I stucked in the circle in the business process. Mirea from support, unblock me, and I get what I paid for.
BTW, stage1 maps are genuine. They are the best on the market.
24 March 2026
Unprompted review
Reply from Magicmotorsport
Thank you so much for your detailed feedback! 🙏
We’re really happy to hear that you love Magicmotorsport and that our support team, especially Mirea, was able to help you move forward and get everything resolved.
We also appreciate your honest note about the process — feedback like this helps us improve workflows and make everything smoother for our users. It’s great to know that, in the end, you received the result you expected and that you value the quality of our Stage1 solutions.
We’ll make sure to share your kind words with Mirea and the team. Thank you again for your trust and support! 🚀
Reply from Magicmotorsport
Thanks a lot
Marco did a GREAT job
Marco did a GREAT job, customer happy now!
Thanks,
Andy
TUNERTEK
19 March 2026
Unprompted review
Reply from Magicmotorsport
Thanks
Great courses
Great courses, teaches how to repair common problem during programming failures. Highly recommend.
6 March 2026
Reply from Magicmotorsport
Thanks a lot!
Reply from Magicmotorsport
Hi, responding to a review that contains no constructive feedback would be a waste of everyone’s time.
Got stock after mapping e63
Got stock after mapping ecu to stock on a E63, ecu went dead. Niko and term was able to help me recover boot mode and got the car started ok
7 March 2026
Unprompted review
Reply from Magicmotorsport
Thank you for sharing your experience! 🙏
We’re glad to hear that, even after the ECU became unresponsive following the stock write on the E63, our team — Niko and the technical staff — were able to assist you in recovering the ECU through boot mode and getting the car running again.
Situations like these highlight how important experienced technical support can be when unexpected issues occur. We’re happy our team could help you resolve the problem and get you back on the road.
Thank you for your trust in Magicmotorsport!
Good hardware, but the RFT system feels like a scam
While the hardware itself is stable and the protocol coverage is decent, the company's pricing policy—specifically the RFT service—feels like a complete rip-off.
It’s frustrating to pay a regular subscription fee only to find out that you're still charged extra for unlocking specific ECUs. In my opinion, this business model is unacceptable. You pay for the subscription to have the tool ready to work, yet you're hit with additional 'pay-per-unlock' costs for certain controllers. It feels like being charged twice for the same service.
If you're looking for transparent running costs, be careful with Magicmotorsport. Great hardware, but their 'hidden' fees and the RFT system make it feel more like a money grab than a professional partnership.
6 March 2026
Reply from Magicmotorsport
Hello,
Thank you for sharing your feedback and for recognizing the stability of the hardware and the protocol coverage.
Regarding the RFT service, we would like to clarify that it is designed for specific ECUs that require advanced reverse engineering or additional development work. Because of the complexity and the resources involved, these operations are handled through a separate service model, which is clearly indicated before performing the operation.
The annual subscription covers regular updates, new protocols, software improvements, and technical support, while services like RFT apply only to particular cases where additional processing is required.
We understand that cost transparency is important for professional workshops, and your feedback is valuable as it helps us improve how we communicate these aspects of the platform.
The server take long time to reply
The server take long time to reply. I find out that it is because of the time zone. I live in Thailand and the time I looked for the part complatible was about before Lunch in Thailand time. If I look for the part no in the afternoon it replied very quick.
5 March 2026
Reply from Magicmotorsport
Thank you for your feedback! 🙏
You are correct — response times can sometimes vary depending on time zone differences. When requests are sent during our team’s peak working hours, replies and server processing can be faster.
We’re continuously working to improve response times and system performance so users around the world can receive quicker assistance regardless of their location.
Thank you for your understanding and for using Magicmotorsport!
Always helpful and always great with…
Always helpful and always great with wait times when it comes to having tech support or files done
4 March 2026
Reply from Magicmotorsport
Thank you so much for your feedback! 🙏
We’re really glad to hear that you find our team always helpful and that you’re satisfied with the response and turnaround times for both technical support and file services.
Your trust means a lot to us, and we’ll keep doing our best to provide the same level of speed, reliability, and professional support every day. 🚀
Domenico was an absolute legend and…
Domenico was an absolute legend and sorted a portal issue we had within 2min of emailing.
9 March 2026
Unprompted review
Reply from Magicmotorsport
Thank you so much for your kind words! 🙏
We’re really happy to hear that Domenico was able to resolve your portal issue so quickly. Our team always strives to provide fast and effective support, and feedback like yours means a lot to us.
We’ll be sure to share your message with Domenico — he’ll be glad to know his help made a difference! 🚀
Reply from Magicmotorsport
Thanks a lot
Reply from Magicmotorsport
Hello,
Thank you for your message.
To correctly identify an EDC17C69 ECU from the Bosch number, we usually need additional details such as the full Bosch hardware number, software version, or the vehicle model and engine. In some cases, the Bosch number alone may not be sufficient to determine the exact ECU variant.
We recommend opening a ticket on the Helpdesk and including the Bosch number together with any available HW/SW information or a read file, so our technical team can assist you in identifying it correctly.
Your support is top-notch!
I am very pleased with both your product and your support. Thank you very much for your responsive, fast, and high-quality assistance!
5 March 2026
Reply from Magicmotorsport
Thank you very much for your kind words! 🙏
We’re delighted to hear that you are very pleased with both our product and our support. Providing responsive, fast, and high-quality assistance is exactly what we strive for every day.
Your feedback means a lot to our team. Thank you for your trust in Magicmotorsport! 🚀
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