Merchant of Magic Reviews 

495
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high standard and wide variety of products, finding descriptions accurate and items often in perfect condition. Many highlight the excellent and efficient service, noting quick responses, helpful advice, and fast, well-packaged delivery that often arrives on schedule. The knowledgeable, friendly, and welcoming staff are also highly appreciated. Conversely, a small portion of people felt some issues. A few experienced significant delivery delays or non-receipt of items. Others reported products with damaged inner packaging, functional defects, size discrepancies, or even incorrect items.

What people talk about most

Product

Users describe positive interactions with product, consistently highlighting the high quality and variety of... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and professionalism,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Staff

Clients share positive opinions on staff, consistently praising their knowledge, helpfulness, and friendly... See more

Quality

People report positive experiences with product quality, consistently finding items to be of a high standard... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have found the products supplied by Merchant of Magic to be of a consistently high standard. I have received the items ordered within a reasonable time frame and they have been well packaged. If... See more

Company replied

Rated 5 out of 5 stars

This review is regarding the PDF guidebook “Approaching Magic Practice; How to Practice Magic Tricks Effectively By Dominic Reyes.” This 100 page book is brilliant, “spot on,”incredibly apt. I... See more

Rated 5 out of 5 stars

What an amazing shop. They have everything for any magician of any age whether you’re starting out or already a professional. Lee,one of the staff members, showed off magical talents by showing as a... See more

Rated 5 out of 5 stars

Merchant of magic have great magic products at a good price. I like everything I have received from them. Delivery is also good via royal mail. You can normally work out exactly when its due after dis... See more

Company replied


Company details

  1. #4 of 10 best companies in Magic Shop
  2. #35 of 106 best companies in Toy shop

Written by the company

The Merchant of Magic supply and manufacture magic tricks, books, DVDs and accessories to both professional and amateur magicians worldwide. Our magic shop offers over 20,000 magic tricks, mind reading magic tricks and illusions. The bricks and mortar magic shop, based in Hampshire, offers Personal Tuition and workshop sessions to take you from beginner to expert! All our sales team are full members of the world famous Magic Circle and are professional Magicians, so if you need advice, our trained experts are ready to help. We are also a member of The UK Magic Dealers Association, so you can be assured we offer the very highest level of service and quality expected from a professional Magic Dealer.


Contact info

4.8

Excellent

TrustScore 5 out of 5

495 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(495)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent dealer who goes beyond…

Excellent dealer who goes beyond expectations to ensure customer satisfaction, especially when something goes wrong beyond their control. I recently bought a Jet card fountain which was delivered with a manufacturing fault. MoM provided an excellent and speedy resolution which was much appreciated.

I would certainly highly recommend this dealer with full confidence you’re being well looked after.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Very very good all round.

The products were packaged really well and came super fast. The products that I ordered are fantastic, of real high quality and looks great in my playing cards display. I would definitely order from here again. Thanks.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Shipping to Australia….too easy!

I took advantage of a discount offer and purchased myself the Card College “Light” series. Being in Australia, I thought it would take weeks to arrive. It arrived in a little over a week! I will definitely be purchasing items in the future knowing how easy it is to get them

23 February 2026
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Cards always arrive in perfect condition, and are easily tracked from ordering to arrival. Also, if you ever need to speak with them, they are always lovely to deal with. Top marks, all-round. :-)

23 February 2026
Rated 3 out of 5 stars

Long shipping times

Not sure why it took three working days before item was dispatched, 7 days for item to arrive not really acceptable in my opinion. If they spent as much effort in dispatching my goods than bombarding me with marketing emails I might consider purchasing from them again.

23 February 2026
Merchant of Magic logo

Reply from Merchant of Magic

Hi Richard. Thank you for your order.

You ordered at 7pm on Thursday 19th and your order was delivered on Wednesday morning 25th, so your order took 3 working days. The shipping method you selected at the checkout was the economy 3-7 working day option. So it was right on time. We do also offer a faster shipping service which costs £2.49 more You can also choose express shipping at the checkout for next day delivery for in stock items.

You also ordered a special order item. We advised you on the product page that it needed to be ordered in for you from an external warehouse, and you should allow an extra few days for dispatch as we order it in fir you. We then double checked with you on the order confirmation page that you were aware of the slower shipping on this item.

The shop is one of the last bricks and mortar shops still open in the UK Your continued business is really appreciated so it’s important to me to assure you of our best intentions

Your friend in magic
Dominic

Rated 5 out of 5 stars

Lee was very helpful

Lee was very helpful when we were choosing a brick set, giving us lots of information about the Lego/CADA/FO sets. Kept us entertained with some magic tricks and taught our son a trick. We all left with smiles on our faces.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Lee made our day !!!

Absolutely amazing experience never have I brought anything from a magician shop will certainly return Lee was absolutely amazing!! So much fun to be in merchant of magic makes visiting bishop Waltham allot of fun today, love playing cards he made it so special!!!!

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. Lee showed us a few tricks and helped us out while we were looking for gift ideas. Great little magicians shop and very good knowledge. Lovely person. Would highly recommend.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

I didn’t like that I didn’t learn…

I didn’t like that I didn’t learn anything

31 January 2026
Merchant of Magic logo

Reply from Merchant of Magic

Hi Gracian. Sorry to hear you did not enjoy the free video : Awesome Self Working Card Tricks you downloaded from the site. There was no charge for the video, as it was a free sample of the bestselling Video also available. We haven’t received any contact from you about this.

Rated 5 out of 5 stars

Merchant of Magic always deliver!

Merchant of Magic always deliver great products at very reasonable prices and deliver when they say they will.
Communications are always good, goods well packaged and tracked by Royal Mail, I can't praise their service enough, 5 stars all they way.

29 January 2026

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