Magic Story Reviews 205

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the sturdy construction, vibrant colors, and beautiful artwork. Many people appreciate the personalized characters, noting how accurately they resemble the children, making the stories more engaging and special. The user experience is frequently described as seamless, from easy sign-up and photo uploads to clear progress tracking. However, some customers experienced issues with their orders, including delayed deliveries or books not arriving as expected. A few people also mentioned receiving incorrect books or duplicates, leading to frustration. Additionally, some reviewers were not happy with the subscription model, preferring the option to purchase individual books rather than being tied to a recurring service.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the high quality of the books, noting... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the books as beautifully designed,... See more

User experience

Consumers generally find the user experience to be positive. Many reviewers praise the ease of use for... See more

Order

People report ambiguous experiences with order. Many customers express satisfaction, praising quick delivery,... See more

Subscription

Customers consistently note ambiguous experiences with subscription. While some reviewers express... See more

Based on these reviews

Rated 4 out of 5 stars

I absolutely love this book and how it was made to include a character that looks like my son. The one thing I would change is the strange uncommon words in a children’s book. Though I can appreciate... See more

Company replied

Rated 5 out of 5 stars

book was excellent quality hard cover. character images looked exactly like the pictures. stories were very well write with valuable life lessons about growing up as a kid. Highly recommended, w... See more

Company replied

Rated 5 out of 5 stars

I order a new book every month from Magic Story for my 4 yo granddaughter. She gets so excited when it comes in the mail and we have to read it right away. I like how the books discuss so many differ... See more

Company replied

Rated 5 out of 5 stars

Easy to follow instructions that guide you from start to finish. Allows you to select different photos and preview the images and then decide or save them all. Looking forward to see how my granddaugh... See more

Company replied


Company details

  1. Childrens Book Shop
  2. Book Publisher

Written by the company

Magic Story creates personalized children’s books that turn every child into the hero of their own magical adventure. Our mission is to inspire creativity, build confidence, and foster emotional growth through stories that make reading an unforgettable family experience. Each book is tailored to your child’s name, likeness, and unique traits, featuring breathtaking illustrations and engaging themes such as Understanding Emotions and Facing Fears. Our stories help children develop life skills, build self-assurance, and spark their imagination while creating cherished family memories. Discover more at magicstory.com.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

205 reviews

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1-star

Replied to 18% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This is a beautifully made gift!

This is a beautifully made, hard cover book. The pages are glossy with wonderful coloring and fabulous pictures as it tells her story. I can’t wait to give it to my granddaughter!

9 December 2025
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Reply from Magic Story

Cathy, thank you so much for these kind words!

We put a lot of heart into the quality of these books - from the sturdy hardcover to those glossy pages - because we know they're meant to be treasured keepsakes, not just something that sits on a shelf. Hearing that you noticed and appreciate those details means the world to us.

We hope your granddaughter absolutely LOVES seeing herself as the star of her own adventure! There's nothing quite like watching a child's face light up when they realize the hero of the story is... them.

Thank you for choosing Magic Story to create something special for her!

Warmly,
The Magic Story Team

Rated 5 out of 5 stars

Absolutely beautifully illustrated and…

Absolutely beautifully illustrated and looks just like my granddaughter and the story is amazing my sister is buying some for her grandchildren too

9 December 2025
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Reply from Magic Story

Carla, this is wonderful to hear!

Getting the illustration to truly capture your granddaughter - that's what we work so hard to achieve, so knowing we nailed it makes our whole team happy. And when the story resonates too? That's the magic we're going for!

The fact that your sister is now ordering for HER grandchildren is the ultimate compliment. There's nothing better than families sharing Magic Story with each other because they genuinely love what we've created.

Thank you for spreading the word and for trusting us with your granddaughter's story!

With gratitude,
The Magic Story Team

Rated 5 out of 5 stars

Granddaughters loved them

Both my granddaughters loved their books, and the fact their names were in them and they resembled them

24 November 2025
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Reply from Magic Story

Cheryl, we're so happy to hear both your granddaughters loved their books!

There's something really special that happens when a child sees their own name AND their own face in a story - suddenly they're not just reading about an adventure, they're living it. We're so glad that magic worked for both of your granddaughters!

Thank you for creating these special keepsakes for them. Those are memories they'll treasure for years to come.

Warmly,
The Magic Story Team

Rated 4 out of 5 stars

The illustration is so freaking cute

The illustration is so freaking cute! Story line was good for my grandson's age. Was a little disappointed that his picture wasn't on all of the pages but a story did need to be told! Loved it so much I'm getting him the Christmas book!

9 December 2025
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Reply from Magic Story

Ha! We love the "so freaking cute" - that's exactly the reaction we're going for! 😊

You make such a good point about the picture placement - we totally get wanting to see him on every single page (because seriously, how cute is he?!), but you're right that the story needs room to breathe and build. We're always balancing "show the kid!" with "tell a great story," and it sounds like we found the sweet spot for your grandson's age.

The fact that you're coming back for the Christmas book? That's the best feedback we could ask for. Thank you for giving us another chance to make magic for him!

Cheers,
The Magic Story Team

Rated 5 out of 5 stars

My daughter loves them

My daughter loves these books. I’ve been ordering them for my granddaughter and my daughter said “She loves it” and for me to keep this going, so that’s what I’m going to do. ❤️

9 December 2025
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Reply from Magic Story

Stephen, this is exactly why we do what we do. ❤️

The fact that your daughter specifically asked you to keep it going? That tells us everything. When a parent sees their child light up over these books and says "more of THIS, please" - that's the ultimate seal of approval.

We're honored to be part of this tradition you're building with your granddaughter. There's something beautiful about a grandparent creating a collection of stories where she's always the hero.

Thank you for being such a thoughtful grandfather. We're here whenever you're ready for the next one!

All the best,
The Magic Story Team

Rated 5 out of 5 stars

Join the adventure

Life experiences, you really go on the adventure with your child/childeren

30 November 2025
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Reply from Magic Story

Wanda, you just captured something really important that a lot of people don't realize at first!

These books aren't just about a child reading alone - they're about sitting together, turning pages, and experiencing the adventure as a team. That shared journey? Those moments of "look, that's YOU saving the day!" - that's where the real magic lives.

Thank you for seeing what makes these stories special. We hope you and your child/children have many more adventures together!

The Magic Story Team

Rated 5 out of 5 stars

The illustrations are excelled.

The illustrations are excelled.
My granddaughter will love this book.

2 December 2025
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Reply from Magic Story

Thank you so much, Shelly!

Our illustrators will be thrilled to hear this - they put so much care into every detail to make these books truly special.

We can't wait for your granddaughter to see it! There's nothing quite like that moment when she opens the book and realizes SHE'S the star of the story. We hope it becomes one of her favorites.

Thanks for trusting us to create something magical for her!

The Magic Story Team

Rated 5 out of 5 stars

The illustrations are so vibrant and…

The illustrations are so vibrant and creative. I absolutely love the first book and look forward to receiving more.

15 November 2025
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Reply from Magic Story

Kim, "vibrant and creative" - YES! That's exactly what we're going for!

We want these books to pop off the page and pull kids (and let's be honest, adults too!) right into the adventure. So glad the first book delivered on that.

Can't wait for you to see what's coming next. Each story brings its own unique world and energy, so there's plenty more vibrant creativity headed your way!

Thanks for being part of the Magic Story family,
The Magic Story Team

Rated 5 out of 5 stars

Fabulous Idea

This idea of personalizing a character in a book is fabulous. What an amazing gift idea for a precious little one.

12 November 2025
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Reply from Magic Story

Mimi, we couldn't agree more!

It's funny - the concept sounds so simple (put a kid in a book!), but the impact? That's where it gets really powerful. Watching a child realize they're not just reading a story but STARRING in one... it never gets old for us.

And you're so right about it being a gift. These aren't books that get read once and forgotten - they become keepsakes that families hold onto.

Thank you for getting what we're trying to do here.

We appreciate you!
The Magic Story Team

Rated 5 out of 5 stars

Love the book

I ordered the book for my grandson. Was easy to create his avatar and order the book

14 November 2025
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Reply from Magic Story

Christopher, thank you so much for the wonderful review! We're thrilled that ordering and creating the avatar for your grandson was easy and that he loves his book! Making the process simple while creating magical, personalized books is our passion. We can't wait to create more adventures with him!

Rated 5 out of 5 stars

Their books are so adorable

Their books are so adorable. I love the fact that they make my children a hero in the stories. And the illustration is amazing. The illustration of my children is pretty much dead on. The stories I picked with my kids is something they are learning about themselves, and their books will help guide them. Plus, it’s books that I will never donate. I will keep them forever!!! I definitely will recommend this book to anyone with kids!!!

13 November 2025
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Reply from Magic Story

Robyn,

"I will keep them forever!!!" - we just got chills reading that!

Getting the illustrations dead-on is something our team obsesses over, so hearing that it worked for BOTH your children means everything. And the fact that you chose stories that align with what they're working on in their own lives? That's intentional parenting at its best.

These books aren't meant to be outgrown or passed along - they're meant to be keepsakes that capture exactly who your kids are right now. The fact that you see them that way too just validates everything we're trying to create.

Thank you for the recommendation shout-out and for trusting us with something so meaningful for your family. Your enthusiasm is contagious!

Cheering you on,
The Magic Story Team

Rated 5 out of 5 stars

The book was absolutely fantastic

The book was absolutely fantastic. He recognized himself right away. I can’t wait for the next book in my subscription.

13 November 2025
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Reply from Magic Story

Sue, that moment of recognition is pure magic, isn't it?

When a child looks at the page and goes "That's ME!" - we never get tired of hearing about it. So glad he saw himself right away.

You've got more adventures coming your way with that subscription, and we think each one is going to be just as exciting.

Thanks for being part of the Magic Story family!

Best,
The Magic Story Team

Rated 5 out of 5 stars

Ah ha surprise!!

I can’t wait for my grandchild to open his new book for Christmas! I’m not telling them their very own portrait is throughout the book! Can’t wait to see the surprise look when they figure it out!

12 November 2025
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Reply from Magic Story

Kelly, oh this is going to be exciting!

We love that you're keeping it a complete surprise. That delayed realization - flipping through pages, then suddenly... "WAIT, IS THAT ME?!" - might be even better than knowing from the start.

You've gotta come back and tell us how it goes!

Sincerely,
The Magic Story Team

Rated 5 out of 5 stars

What a great book

What a great book, I love the story and my granddaughters character. The character looks so much like her and everyone thought it would be a great gift. I am looking for to the next book and the next and so on. Thank you

13 November 2025
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Reply from Magic Story

Edwin, it sounds like you nailed the gift!

When everyone agrees it's great, you know you've picked a winner. And getting the character to look so much like your granddaughter - that's what transforms it from "a nice book" to something she'll want to keep forever.

We're so glad you're planning to continue the collection. There's something really special about building a library of adventures for your granddaughter. ❤️

We're looking forward to delivering her next book!
The Magic Story Team

Rated 5 out of 5 stars

Great book

Great book! it is a Christmas present for my grandson.

11 November 2025
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Reply from Magic Story

Mirna, thank you so much for this wonderful review! We're absolutely thrilled that your grandson received such a great Christmas present! Creating personalized books that become treasured keepsakes is what we're all about, and your kind words truly warm our hearts. Merry Christmas and thank you for choosing Magic Story!

Rated 4 out of 5 stars

We are excited to give Jace his book…

We are excited to give Jace his book for Christmas. And very excited to see what adventure the next book brings.

12 November 2025
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Reply from Magic Story

Linda, thank you so much for the wonderful review! We're absolutely thrilled that Jace loves his personalized book and that you're looking forward to seeing what adventures the next book will bring! Creating stories that kids can't wait to experience is our passion. We can't wait to continue the adventure with you!

Rated 5 out of 5 stars

The book was so colorful and perfect my…

The book was so colorful and perfect my son loved it

11 November 2025
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Reply from Magic Story

Colorful, perfect, and loved by your son - that's the trifecta right there!

Thank you for letting us know. We're so glad it was a hit with him!

Warm Regards,
The Magic Story Team

Rated 5 out of 5 stars

The books are great

The books are great! My Grandkids loved them.

10 November 2025
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Reply from Magic Story

Amy, that's what we like to hear!

Multiple grandkids, multiple happy faces - sounds like a win all around.

Thanks for sharing the love with them!
The Magic Story Team

Rated 5 out of 5 stars

My grandson love it

My grandson love it

2 December 2025
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Reply from Magic Story

So glad to hear it Elizabeth!

Thank you for taking the time to let us know! We hope to see you again for another adventure for your grandson.

Warmest Regards,
The Magic Story Team

Rated 5 out of 5 stars

Love it

Website is easy to navigate &theres alot of great books to choose from!

2 December 2025
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Reply from Magic Story

Dajau, thank you so much for the wonderful review! We're thrilled you love our books and that you have lots of great options to choose from! Creating magical, engaging stories that customers love is our mission, and your kind words truly inspire us. We can't wait to see what book you choose next!

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