Magnilink Universal Chargers Reviews 

224
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their convenience, high quality, and resilience, highlighting fast charging, pivoting heads, and versatility across many devices. The delivery service is frequently noted as quick, trackable, and well-packaged, contributing to a smooth and positive overall purchasing experience. However, some customers noted concerns about product durability, with adapters or connectors occasionally breaking or not working as expected. A few people also mentioned charging speeds not always meeting "lightning fast" expectations, weaker magnetic connections, or longer delivery times.

What people talk about most

Product

Users describe positive interactions with the product, with many reviewers finding it genuinely useful, high... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the high quality and... See more

Delivery service

People report positive experiences with delivery service, noting that items arrive fast with good tracking... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the products'... See more

Order

Reviewers mention ambiguous feedback about order. Many customers found the ordering process easy and quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

These phone chargers are fast-charging, which is very handy for me if I need to charge my phone within an hour or two. Delivery did take a little over three weeks, hopefully my next order from Magn... See more

Rated 4 out of 5 stars

Great cables with a 360 pivoting head on each end makes connecting almost all devices easy. In the future I hope they make a smaller 360 magnetic head attachments on both ends.

Rated 4 out of 5 stars

Wire is fabulous. Lightning adapter less durable. I love my Magnilink wire. Since I have a lightning phone, but will probably buy a new phone later this year, I bought a usb-usb wire, plus a lightni... See more

Rated 4 out of 5 stars

They mislabelled a parcel which resulted in my order being delivered to a completely wrong zip code. Giving 4 stars for the insanely good customer service who investigated the issue and offered to res... See more


Company details

  1. Mobile Phone Accessory Shop

Written by the company

Charge all your devices with 1 Cable.


Contact info

3.9

Great

TrustScore 4 out of 5

224 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.9

All reviews

(224)

106 reviews in the last 12 months

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Rated 1 out of 5 stars

Would give them NO STARS if possible

Would give them NO STARS if possible. I purchased a charging cable specifically to use in my car with ApplePlay. Paid much more than i normally would pay for cable but wanted one just to use in my car. It doesn’t work and I have reached out to them at least 6-9 times without response. They do not stand behind their products nor do they care about their customers. I would avoid doing any business with them!!!!!

1 January 2024
Unprompted review
Rated 1 out of 5 stars

These items are not compatible with…

These items are not compatible with iPhone 15 coupled with Usb3/4 adapters to their USB C inputs. THEY WILL NOT CONNECT . As such are useless with an iPhone 15 in car or any other charger except for UsbC mains plug.
Their “ customer services’ are far from adequate, which from my experience is typical of a US “ family run” buisiness.
They avoid returning items in my experience

11 December 2023
Unprompted review
Magnilink Universal Chargers logo

Reply from Magnilink Universal Chargers

Thank you for your feedback — we’re genuinely sorry to hear about the trouble you’ve had.

We’d like to clarify a few things for anyone reading this:
✅ Our PRO, ULTRA, and DUO PIVOT cables are fully tested and confirmed to be compatible with iPhone 15 and 16, including charging via USB-C.
⚠️ The specific issue you mention seems to involve USB 3.0/4.0 adapters, which aren’t typically needed or recommended for basic charging setups — and may introduce compatibility issues that are not related to our cables themselves.

If you’d like to share more about your exact setup, we’d be happy to help troubleshoot further and find a solution.

As for your other point: yes, we’re a small, independent business — and proudly so. While we may not have the speed or resources of a big corporation, we take pride in offering personal support, honest policies, and going the extra mile for our customers. Returns and replacements are always handled fairly, and we never ignore genuine concerns.

If you’d be open to giving us another shot, feel free to reach out directly at help@magnilink.co. We’re here to help make things right.

Sincerely,

Rated 1 out of 5 stars

Defective

Selling non functional defective products. Bought a power adapter along with a cable, power adapter does not work. Customer service sent a replacement, which also does not work. Appalling quality, avoid.

29 November 2023
Unprompted review
Rated 4 out of 5 stars

I’ve used magnilink chargers for years…

I’ve used magnilink chargers for years now, and I’ve reached a point where I think I’m going to return to mostly traditional charging. I thought I’d share my experience, pros and cons of magnetic charging, and specific quirks I’ve noticed with these products.

First of all, I’m someone who uses a lot of devices, and part of what drew me to magnetic charging was the convenience of using these magnetic tips so I can charge basically any device with one kind of cable. By my bed I had this shelf, with this surge protector in the shape of a small tower, and a nightmare of different cables for different devices. It was actually horrible. It worked but it looked horrible and it was a mess and I hated it. Being able to get rid of that and just use a few cables was amazing, though it’s worth noting Magnilink has adapters for USB C, lightning (apple chargers, mostly in iPhones), and Micro USB. This covers most devices, but the reason I’m taking a step back from magnetic charging ultimately comes from the fact that apple is finally moving on from lightning with the iPhone 15, and almost all of the devices I use these days are USB C.

I’ll probably still use magnetic charging for the Micro USB stuff since I already have so many cables, but there are some downsides to magnetic charging no one really talks much about.

Like for example, I always felt responsible to carry a charger with me in case I was out with friends and my phone needed some extra charge to make it through the night. In most cases, my friends would offer me a charger, and I’d have to apologize and remind them I have these adapters I use for magnetic charging. You might wonder why I dont just, pull out the adapter while I use their charger. Well, any time I’ve tried to remove the adapter on most devices myself, it’s snapped. I have lots of spares from all the charger’s I’ve bought, so it’s not too big of a deal, but it’s definitely annoying. The only way I’ve been able to remove them with confidence without that happening (admittedly easier on some devices than others) is a pair of small pliers, which for a bit I just carried with me in a bag, before deciding it was easier to just keep a spare charger with me.

I did have a Magnilink cable I used in my car to connect to car play, and while I’m not 100% sure if this is due to the cable or poor connection, it wasn’t reliably connected. Sometimes in the middle of driving using the navigation, it would just disconnect, and at a light I’d have to unplug it, try cleaning it, and other random things to fix it. Sometimes it would work, others I couldn’t get it to work for the life of me and would just drive home without carplay which was very frustrating. Again, could be the fault of my car, as the car radio has always been finicky.

More recently Magnilink has their Pro chargers, with 100W charging which is enough for most devices (unfortunately not enough for my laptop which needs 130W, worth checking how much your biggest devices need before buying), and while these chargers are fantastic and it’s amazing charging higher end devices quickly, they’re not backwards compatible. That is to say, if I want to utilize my phone’s max 30W charging which feels so fast and nice, I had to have enough pro chargers and no longer use the normal once since they also have different adapter magnetic tips that only work with their corresponding group of chargers.
This was disappointing since I’d been following the pro since its announcement on kickstarter, and it meant I had more cables to buy than I had wanted to if I wanted to keep using them around the house and in my car and stuff.

Ultimately with my current magnetic charging ecosystem having 2 main types of cables, and knowing if I went back to traditional charging I’d have 2 types of cables, I don’t see much of a reason to continue with magnilink, however, there’s also a couple reasons I’m concerned and that have made me want to switch more.

Namely, I’ve had this happen a few times with traditional magnilink chargers and the pro variants, but sometimes when charging something isn’t working right. I don’t know enough about specifically what happpens, my guess would be the adapter tip isn’t correctly transferring the power to the device, because a couple of times I’ve plugged in my phone or another device like an iPad I used for notes in class, and the tip would be burning hot when I realized it wasn’t actually charging. I’ve burnt myself but nothing serious, just annoying. I don’t know why it happens, but it feels concerning to my safety and well, the safety of my devices. I don’t think something that hot plugging into the device is a good thing, but I’m no expert.

Ultimately, it should tell you something that I’ve stuck with this brand for so long. I do think they’re the best when it comes to magnetic charging, I’m just moving on from it for the reasons above.

25 October 2023
Unprompted review
Rated 1 out of 5 stars

Rubbish

I bought the two metre cable and from the beginning it doesn't work. The USB C socket is a loose fit in the phone but even when held in it still doesn't charge. The "help" doesn't reply of course. Just another POS sold on the internet. Don't waste your money like me.

30 October 2023
Unprompted review
Rated 3 out of 5 stars

1m cables good, 2m cables bad.

I bought 3x 1m cables and they have been working perfectly for charging the devices on my desk - wireless headphones, mouse, keyboard (not fast charging mind). This encouraged me to by a 2m cable so I could charge my headset if it ever ran out during calls and have a bit freedom of movement. Unfortunately this simply didn't work at all for the same devices (even for slow charging). Magnilink sent me another but that was just as bad. I settled on buying an extension cable for one of the 1m cables unfortunately.

4 September 2023
Unprompted review
Rated 2 out of 5 stars

I have purchased the Magnilink 360 MAXX…

I have purchased the Magnilink 360 MAXX cables twice now (7/2022 and 1/2023). They work fine for awhile but then I start having issues with Fast Charging. Worst yet, the slow charging is really slow as in wake up in the morning and my phone is not completely charged. With the 1st set I actually had a cord that sparked when I connected it. It displaced one of the contacts on the charger. I contacted the company and they would do nothing, they would not even acknowledge that issue. I started having issues charging and I tried replacing the tip on my phone charging port. The charging then improved. The whole reason I have chosen to go with these is the issue with charging ports on phones. They just do not last. I do not think that purchasing these bundles every 6 months is a workable solution. They also advertise that you can charge while gaming, but these cords do disconnect very easily. And everytime I plug in now, I have to check and make sure it is "fast charging", otherwise I will grab my phone and there will be almost no difference in the battery.

10 June 2023
Unprompted review
Rated 2 out of 5 stars

Thankyou for the fine service not !!!

Quick to take your money, shipping is ok, product is less than poor.

Cords started failing after a few months. several attempts to contact with no reply. When I did get a reply they want photos and a pint of blood. If you have money to waste this is a good place for that.

13 April 2023
Unprompted review
Rated 1 out of 5 stars

Terrible cable and even worse refund policy

The cable barely works. The item your charging must be sitting exactly still or it will constantly disconnect as the magnet is very week. The advertisement where they hold the phone by the magnet cable is rubbish. Tried that and the phone dropped easily every time (iPhone x) The refund system is a disgrace. Your telling me the product costs £15.. The shipping costs £5 so £20 overall. When you refund us you don’t refund the postage cost so we only get £15 back.. you also don’t cover the cost to send your broken crap back to you so I would only get refunded £10 when I bought a faulty item for £20… what a waste and a disgrace of service. I don’t know who’s rating this over 3 stars but it’s probably fake

3 April 2023
Unprompted review
Rated 2 out of 5 stars

I bought 8 cables about 3 months ago

I bought 8 cables about 3 months ago. 3 have already failed. On one the charging head fell off and the other two just would not connect. The remaining cables seem a bit hit and miss. Sometimes they connect straight away but mostly it requires some wiggling and rotating to get the connection to work. Overall I’m disappointed.

26 March 2023
Unprompted review
Rated 1 out of 5 stars

Waste of money

Waste of money. The three I purchased only charge for a while and then cut out. pretty unreliable in my opinion. Same happens on my Iphone and Ipad, sometimes they connect other times it doesn't. so I've given up on them and use my original charging systems.

10 January 2023
Unprompted review
Magnilink Universal Chargers logo

Reply from Magnilink Universal Chargers

I'm sorry to hear that you're having trouble with the Magnilink cable you purchased. We stand behind our products and offer a 1-year warranty as well as a 30-day return policy. If you're not satisfied with the performance of the chargers, please reach out to our customer service team so we can assist you and make it right. Best, Magnilink Team

Rated 5 out of 5 stars

Love my experience with…

Love my experience with Magnilink...customer service was great!! The product Excellent!! Easy to use 100% pleased with ever aspect of product. Also bought some for family members as Holiday gifts thanks for a great experience and product. I will be returning to purchase more in future!

12 December 2022
Unprompted review
Magnilink Universal Chargers logo

Reply from Magnilink Universal Chargers

Thank you for taking the time to share such a positive review about Magnilink. We're glad to hear that you had a great experience with our customer service and that you're pleased with the product. We're also glad you've purchased some for family members as gifts. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Good quality cables

Good quality cables, work well for desktop charging.
Magnetic ends are of good quality with good magnetic strength.
Very happy

9 November 2022
Unprompted review
Magnilink Universal Chargers logo

Reply from Magnilink Universal Chargers

Thank you for the positive review! We are glad to hear that the cables are working well for you and that the magnetic ends have good strength. We hope to see you again!

Rated 3 out of 5 stars

Easy to use - slow to charge.

I've had these cables for over 6 months. At first I was thrilled with the convenience and ease of charging. Over time the cables have slowed down. Android fast charger and standard cable would fast charge from 50% to full in about an hour. These cables would be over 5 hours. Constantly cleaning both the cables and adapters. Slightest amount of anything stuck on either side will hinder the connection and cause long or even no charging. Again I love the magnetic connection for the ease of use but I only use it at night. Any time I want a fast charge I go back to the original cable.
I have been working with customer service to help identify problems and how I dealt with the issues or what I tried amd they have been great. I feel they want a success and I think they will get there.

18 October 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful customer care agent

My cable worked great when I first got it but stopped charging my phone properly, I emailed their customer service and a customer care agent, Stacey, was very helpful and has sent me a replacement cable free of charge. I like this company

11 October 2022
Unprompted review

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