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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the unique and beautiful designs, vibrant colors, and overall functionality of the bags. Many people appreciate the detailed product descriptions and photos, which help in making informed purchasing decisions. The delivery service is frequently mentioned as fast and efficient, with many customers receiving their orders quickly. However, some customers experienced issues with delivery times, noting that some orders took longer than expected or that tracking information was not updated. A few reviewers also mentioned receiving bags that broke after a short period of use or were not as advertised.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very satisfied, describing products as... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast shipping, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm super happy with the quality and lovely print of my new Mah Tote bag. I got it as Christmas present and super pleased. The print is so unique and beautiful, and the pockets inside the bag are supe... See more

Rated 5 out of 5 stars

Super efficient after-sales service, helpful and resolving lost shipments with due courtesy and understanding. Only the delivery times are a bit long, but apart from that, I highly recommend them.

Rated 5 out of 5 stars

Good quality, exactly like describe and delivery very fast after the payment done. Just a little note that the color a little less than in the website.

Rated 5 out of 5 stars

I like how well their online store is. Informative and lots of photos for the bags. Quick delivery and ongoing sale. I love the bag I purchased! Def recommend:)


Company details

  1. Bags and luggage shop

Written by the company

We started MaH in 2010 with $800 and a dorm room. Three college guys, doing everything ourselves—designing, packing, even answering every customer message. We learned one thing: a good bag should simply work. Good-looking, roomy, comfortable, tough, and most importantly, affordable. 15 years later, we’re still here, refining every detail, staying true to what got us started: no shortcuts, no tricks, just honest work. Our bags aren’t made to stand out, but to stand by, so you can focus on what really matters. We are modest. We are always there. We are hassle-free. We are MaH.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

59 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Pretty bag

Well packed and my friend is happy to receive it. Bag condition is well.

18 September 2024
Rated 4 out of 5 stars

Love this BAG :)

The Bag is pretty good :) Feels pretty nice. The charm is a bit loose so it can easily fall off. But that’s not a problem for me :)

11 September 2024
Rated 5 out of 5 stars

Good purchase

The bag was delivered quite quickly, and I am happy with my purchase. It's a little slimmer than I had thought it would be, but it holds my laptop and a few other necessities well. The colour is pretty and it sits comfortably on my shoulder.

18 July 2024
Rated 2 out of 5 stars

MAH bag

Hard to communicate on the update/status of the order ... Language used were Chinese characters

18 June 2024
Show reviews in all languages. (59 reviews)

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