MaidesiteUK Reviews 

Bought a standing desk frame. Product was as described and good quality. Arrived a day early and paging in good condition. No complaints from me and would order from MaidesiteUK again.

I absolutely love my new Maidesite T4 Pro Plus - 4 Leg Electric Stand Up Desk and Table Top DIY Computer Desk Top for Home and Office 140x70x2.5cm.
This Stand-up Desk changed the way I work and feel. I work a lot from home and it is brilliant. I do not feel tired as much as I was before, after working and sitting for long hours. And 4 legs mechanism works very well. When raised, the desk it self feels absolutely stable. It is great investment for my heath and work. It also looks very modern and perfectly holds my big desktop, laptop with stand and all the other technical equipment I need for work.

My new desk was delivered really quickly and was extremely easy to put together. I found the instructions clear and easy and I assembled the desk single handed. The desk itself is very sturdy and the motorised operation is smooth. Really pleased with this purchase.

Really good product, delivered fast, clear instructions, simple assembly. The price is pretty steep which had me expecting premium materials for every component, so I was disappointed that the height control panel felt like cheap plastic. Everything functions perfectly and overall I'm very happy with the desk.

The site is nice and clean and easy to use site and I was given quick and helpful answers to all of my questions, leading to a successful order. The desks arrived promptly and with simple instructions to complete the assembly. Very happy customer.

Desk was amazing, was missing the cable trays upon delivery but they re sent this item out. Very good quality build and the operation is satisfyingly smooth.

Great product, easy to set up the desk.

Excellent product and well packaged. By the the best standing desk on the market !

The mechanism is very solid. Up and down motion is smooth and very finely controlled via the touch panel. Also useful to be able to set a low and high limit so it does not clash with objects. Height memory settings for different users in our family.
Assembly instructions were nice and clear.
Attractive looking.
You can’t go wrong with this!

- Fast delivery
- Reasonable price compared to other standing desks
- Easy to put together
- Quality is great, can't fault it

Thanks MaidesiteUK for an excellent product and very fast delivery. I spend most of my time at a desk during the day and have recently been struggling with back/shoulder pain and occasional RSI in my arm. I thought I would give a standing desk a try and I have to say I'm very impressed. I don't have any pain at all now at the end of the day! Thanks again for a quality piece of equipment and service.

An amazing quality standing desk that’s made to last and simple to assemble. I can’t be happier with my desk! Thank you, team!

Ordered desk frame and desk chair, delivered next day free of charge. Very happy with my purchase, would use again 5/5

I was a bit dubious buying from a website with so many spelling errors, but I’m glad I did.

The desk is solid and has really high quality look and feel. The preset buttons and the timer are idiot proof and so easy to set up.

My desk top went missing which meant I had to settle for one in a different colour to what I wanted as it was now out of stock. But Chris and the team were very responsive and accommodating.

Would highly recommend.

asked to cancel one of the 2 items I ordered and got advised to refuse delivery, which I did. Been 2-3 months since and still haven’t sorted refund and not been answering to emails or to their WhatsApp number. Terrible customer service

Absolutely baffling experience - ordered a Maidesite S2B Pro - Bamboo Top Electric Standing Desk, and despite their website saying they dispatch from their "Coventry Warehouse", I got an email saying I would need to pay £50 extra for delivery and would incur customs duty.

They say on their website that "The free shipping policy is only valid within the UK" and I live on Shetland, which is in the UK. They have a review on their website from someone else from Shetland who seemed to get their items fine, so it should have been straightforward.

The customer service agent kept saying that any deliveries to "Shanghai Island" would incur customs duty. Despite several emails trying to clarify, no further understanding was reached. Honestly, frustrated and baffled by the whole interaction.

Felt none of the delivery information was as advertised, and asked for a refund, which took two emails, but was issued shortly after that.

Hassle to be refunded!!
Once you purchase you can't cancel the order, it got to be delivered and I refused to receive it, which is part of their policy to get a free return. Contacted customer service in every channel many times to get the money back and no reply from any!! I have been chasing a refund.
You are better off buying from Amazon than directly through their website if you want a better service!

Needed a spare part (driving/sync/hexagonal rod) for a standing desk from Maidesite. Alan was very friendly and able to help me out with this request, thank you.

Being honest, my whole conversation with support has been... strange. It's pretty much direct and informal, like they don't have too much resources to spare on looks.

This being said, I wanted to fix one part of my desk, asked for a solution, and I was sent a whole another desk for free. It was indeed overkill but I am not complaining!
At the very least, I prefer this to how other companies treat you!

Thank you Alan.

Already own a Maidesite desk and wanted a second one, I ended up buying a T2 Pro Plus desk second hand as a means of upgrading my main desk to this one. By the time I got round to setting it up and realising it was missing vital parts it was too late to do anything about it.

I reached out to Maidesites customer services to see if the missing parts could be purchased, not only did they have the parts but they offered to ship them out to me free of charge.

The desk is now working and landfilling it was avoided.

The T2 pro plus is also an amazing desk, really well built and super stable.

Couldn't be happier with MaidesiteUK, really went out of their way to help when they had no obligation to.