Excellent assistance out of hours from Malcolm for a boiler issue. I’m a longstanding Maintracts customer and this is a good example why. Malcolm talked me through step by step how to fix it when chat... See more
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Wandsworth's Leading Plumbing, Electrical, Heating, Gas & Drainage Specialists. Work Guaranteed. No Call Out Charge. Free Quotations. Call us on 020 8682 2244
Contact info
Trident Business Center, SW17 9SH, London, United Kingdom
- 02086822244
- info@maintracts.co.uk
- maintracts.co.uk
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Great service by Matthew, Maintracts
Matthew did a great job with our boiler despite the little space, lack of light and complicated works. We now have heat again! Very kind, punctual.. outstanding service.
Best service ever
Best service ever. Always helpful. Malcolm helped us reboot our Hive via video call when we were at a loss what to do. Have used them for multiple jobs and cannot recommend highly enough.
Excellent service and explanation from…
Excellent service and explanation from Toby. Would throughly recommend.
Trustworthy and knowledgeable
Malcom was very kind and helped us to fix a boiler that stopped working unexpectedly. We have called Maintracts whenever we had issues and they have always managed to fix it the same day.
Called Malcom at Maintracts who took…
Called Malcom at Maintracts who took time out of his Sunday to talk through the boiler issue we had and we were able to get the boiler working again. Great service . Malcom came accross as very knowledgeable and friendly. Would def use again.
Excellent service
Excellent service - a lifesaver. I was about to cancel some important work and Malcolm talked me through what I needed to check so calmly. I felt in very safe hands and the situation was resolved promptly
Boiler replacement SW15
Matthew from Maintracts was very efficient and personable and the work was to a high quality
Toby came out to sort our problem
Toby came out to sort our problem, he was excellent - sorted the problem and showed me how to sort it if it happens again
Sunday morning emergency boiler leak
Sunday morning emergency boiler leak fixed, thank you Maintracts/Toby for sorting so quickly for us!
Paul fixed the issues I had with my hot…
Paul fixed the issues I had with my hot water, shower and radiators. Super helpful and quick. Thank you so much!
Matthew came to visit today due to a…
Matthew came to visit today due to a gas leak at our flat. Fabulous speedy service with a smile. Lovely friendly and efficient. Problem solved in less that two hours! Thank you Matthew!
Polite and professional MB has been…
Polite and professional MB has been servicing our boiler and megaflow for the past 3 years to a very high standard. He is knowledeable and will answer questions. Therefore we would not hesitate to give five stars !
Amazing Super Quick Service
Amazing and super quick service and very friendly. Thank you
Good value for money will recommend to…
Good value for money will recommend to friends and family.
Senior Heating Engineer
Senior Heating Engineer, Mathew Lip, provided a five star service.For 2 years I have had problems with the hot water supply.Matthew was courteous and managed to problem solve and re-route the hot water supply, resulting in reduced times for receiving hot water from 1.40mins to 20 secs.
Matthew has more than 30 years experience!
Matthew was exceptional
Matthew was exceptional. He was on time, was very quick to diagnose and then worked very hard to rectify some tricky issues with old pipes etc. would highly recommend him!!
Leaking washing machine. Very helpful!!
My washing machine was leaking. They came extremely quickly, earlier than originally said, and were so helpful and polite. I had Toby come help me and he was polite, explained what was going on and sorted the issue for me.
I would absolutely recommend. Thank you Toby!
Boiler service
Arrived quickly and carried out service efficiency. MB
Poor Communication, Response and Service
Total lack of response relating to issues with a boiler Maintract have installed and no reply from the owners from follow-up.
A shoddy service. Avoid.

Reply from MAINTRACTS SERVICES
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