Maison and Garden Reviews 

628
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and solid construction of the products, often noting their durability and attractive design. Many people also highlight the efficient and prompt delivery service, with items arriving on time and well-packaged. The overall service, including communication and ease of ordering, is consistently described as excellent, leading to high satisfaction with purchases. However, some customers also noted issues with their orders, such as missing parts or items arriving with dirty marks or damage. Additionally, a few other people also felt that delivery communication could be improved, with some experiencing delays, lost items, or tracking problems.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight and satisfaction with the... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and efficient... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing delight and satisfaction with... See more

Order

Reviewers highlight ambiguous aspects of order, with many customers praising the ease of ordering, quick... See more

Service

Clients share positive opinions on service, with many reviewers describing it as fantastic, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My ordered arrived on time and was in good condition. However, I needed to contact the customer directly - which was easy to do. It was simple to find the phone number and it was answered by a real hu... See more

Rated 5 out of 5 stars

Beautiful garden furniture, ordered the testers first to make sure we were ordering the best colour for mums garden glad we did, delivery was quick and well packaged. We ordered the 3 seater bench, lo... See more

Rated 5 out of 5 stars

Really pleased with my purchase. I bought the Winawood Sandwick 3 seater bench. Straightforward to assemble, I’m a 71 year old woman and I managed it on my own. It is very comfortable and looks grea... See more

Rated 5 out of 5 stars

Well-packed and easy to assemble. Great quality bench. Time will tell as far as durability and appearance are concerned. The only thing l would improve is the quality of communication re delivery. Not... See more


Company details

  1. #25 of 122 best companies in Garden Furniture Shop

Written by the company

Furniture for Home and Garden. We believe in quality, care, and we are passionate about what we do. Each product represents what we love about the world we live in. Our range includes fabulous furniture items and decorative accessories for the home and garden.


Contact info

4.8

Excellent

TrustScore 5 out of 5

628 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(628)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy new bench owner.

Really pleased with my purchase. I bought the Winawood Sandwick 3 seater bench. Straightforward to assemble, I’m a 71 year old woman and I managed it on my own. It is very comfortable and looks great. Looking forward to many years of maintenance free use. Very satisfied customer.

25 May 2026
Rated 5 out of 5 stars

Beautiful bench.

Easy to use website.prompt delivery. Excellent product made well. Very comfortable to sit on .hopefully will last years with minimal care

23 May 2026
Rated 5 out of 5 stars

Garden Bench

Purchased the Winawood 2 seater garden bench at a good price compared to other sites. Delivered on day specified. Haven’t assembled it yet so hopefully it will be ok. Have already got the table and chairs so know the quality is very good and durable.

23 May 2026
Rated 3 out of 5 stars

Let Down by Delivery Company

Ordering was very easy, and delivery was free which was a bonus ; after the initial E Mail thanking us for the order, I felt there was a break down in communication; we heard nothing for several days eventually after a week I rang the delivery company and they told me I would receive an E Mail ; Yes we did stating delivery that particular day ; never Arrived Morning after I rang delivery company again to be told it would arrive later in the day and I could track my delivery, this I did as I had an appointment, and every hour the time changed eventually it was around 3 pm when it arrived , The outer box was badly torn and several holes in the cardboard ; To which I took a photo , but luckily my bench was so well packaged it was unharmed ; My Garden Bench was beautiful but the delivery company and lack of engagement with me let the seller down

22 May 2026
Rated 5 out of 5 stars

Beautiful garden furniture

Beautiful garden furniture, ordered the testers first to make sure we were ordering the best colour for mums garden glad we did, delivery was quick and well packaged. We ordered the 3 seater bench, love seat and small table along with seat cushions, lovely touch with personalised plaque also ,all excellent quality.Customer service was lovely also and dealt with my questions, just need the weather now to enjoy it.Highly recommend this company.

27 April 2026
Rated 5 out of 5 stars

PERFECT BENCH & SIDE TABLE - SPEYSIDE

Easy ordering on the website. Great communications.Delivery on time. Perfect packaging. Bench & table easy to put together.Quality products. The Powder blue is just beautiful - just something different. I would highly recommend this company. Thank-you

28 April 2026
Rated 5 out of 5 stars

Prompt delivery of a quality product.

The order of a bench came promptly and the delivery driver went out if his was to be helpful. My husband and I assembled the bench and it was relatively easy. However we believe we have the back of the bench back to front so we're going to have to sort this out. We are very pleased with the bench itself.

20 April 2026

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