First time I bought ticket from Mai Travel. I really appreciate customer service from Miss Irum shah. Very quick response and excellent communication. She really assist me and give very convenient tra... See more
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MaiTrip was established with a passion to help travellers find the best choices for their dream holidays or for visiting friends and family, whether within Aotearoa New Zealand or overseas.
Our experienced team will guide you from the start of your journey until your return. It doesn't stop there — we welcome your feedback so we can continually improve our products and services and serve you better.
There are many ways to book a getaway. Our expert travel agents search for the best offers and make recommendations tailored to your preferences, treating every booking as if they were travelling themselves. Many of our agents have been there, done that, so creating a customised itinerary—or booking a single flight to your chosen destination—is effortless.
Whether it’s peak or off-peak season, year-round we are here for you and with you on the journey. We promise to make your trip memorable and to bring a smile to your face — because at MaiTrip we sell a bundle of happiness.
Suite 2, 163 Great South Road, 2101, Auckland, New Zealand
Customer service is really up to standard. MR Pritam was very professional in guiding me through the process of booking my flight ticket. Very helpful n supportive. I would recommend this tour company for everyone.

Reply from Maitrip
Very good experience - superb arrangements were made during our Rajasthan trip. They were available whenever we needed them.

Reply from Maitrip
Lipika had given us an excellent service. She is very prompt, polite, very proactive and always eager to help. Her customer service skills are fantastic. I will give this organi
sation 10 out of 10.

Reply from Maitrip
Yash was fantastic to deal with. He understands customer centricity and is a pleasant personality to deal with. He is courteous, professional and patient.

Reply from Maitrip
Upendra was really nice and was very professional

Reply from Maitrip
I had a great experience booking my flight ticket
I had a great experience booking my ticket with Maitrip Travel. I would especially like to thank Devanti for their excellent service.
linitially checked prices with Maitrip randomly, and while the first quote was very good price I got.
They stayed in touch, kept track of the fares, and eventually offered me a much more reasonable price that I was happy with.
What truly stood out was their dedication and commitment. Even though it was late at night, they maintained clear and prompt communication and managed to secure my booking around midnight. I really appreciate them going the extra mile to ensure everything was confirmed smoothly. That level of customer service is rare and highly commendable.
I will definitely book my tickets with them again thankyou

Reply from Maitrip
I’ve been in touch with Devanti and I must say she was absolutely amazing, very helpful and accommodating throughout the booking process. It was quite a bit of back and forth as I wasn’t sure which flights to book, but she remained patient until everything was finalised!
I’ll look at upgrading my seat to Business closer to check-in through her 🙂
Will definitely consider booking through you guys again 🙂

Reply from Maitrip
I had a great experience booking my ticket with Maitrip Travel. I would especially like to thank Lipika and Pritam for their excellent service.
I initially checked prices with Maitrip randomly, and while the first quote was higher than I expected, Lipika and Pritam were very proactive in following up with me regarding dates and pricing options. They stayed in touch, kept track of the fares, and eventually offered me a much more reasonable price that I was happy with.
What truly stood out was their dedication and commitment. Even though it was late at night, they maintained clear and prompt communication and managed to secure my booking around midnight. I really appreciate them going the extra mile to ensure everything was confirmed smoothly. That level of customer service is rare and highly commendable.
I will definitely book my tickets with them again in the future and will gladly recommend them to my family and friends.

Reply from Maitrip
I had a great experience with Lipika from the Maitrip had a great experience with Lipika from the air travel customer service team. She was polite, patient, and handled my request efficiently. Her clear communication and helpful attitude made the process smooth and stress-free. Truly appreciated her
Lipika provided excellent customer service. She listened carefully, responded promptly, and resolved my issue with a positive and professional attitude. It’s reassuring to interact with someone so courteous and knowledgeable. Thank you for the great support!l customer service team. She was polite, patient, and handled my request efficiently. Her clear communication and helpful attitude made the process smooth and stress-free. Truly appreciated her support.

Reply from Maitrip
First time I bought ticket from Mai Travel. I really appreciate customer service from Miss Irum shah. Very quick response and excellent communication. She really assist me and give very convenient travel option to home country Pakistan.

Reply from Maitrip
They were really fast with their replies and very efficient in proving me the ticketing information. I mainly got information from Lipika amd he was polite and quick. Thank u Mai Trip.

Reply from Maitrip
I have been using this company from last year since I came to know them from a advertisement on Facebook then I contacted them and they did my ticket and whatever I asked they did for me in a good price there services are amazing but I’m only using one Mrs Devanti she is she is always on time in replying and answering my calls
Thank you Mrs Devanti for your services ❤️

Reply from Maitrip
I had an excellent experience with the customer consultants at Maitrip especially Lipika who assisted me with my travel booking. She was incredibly efficient, responsive, and completely on to it from start to finish. Everything was handled so smoothly that my booking and payment were completed within a single day. Her professionalism and attention to detail made the whole process stress-free. I truly appreciate her prompt support and would highly recommend her to anyone booking their travel through this company.

Reply from Maitrip
I had a positive experience with Maitrip recently with reasonable price and customer service .. special thanks to Yash who made a reservations for me .. he provided clear information and fast track process.. cheers team

Reply from Maitrip
Supportive Maitrip team, Especially Devanti from the Maitrip team who helped and make a customer experience journey smooth even in holidays time as well. Thanks Guys!!!

Reply from Maitrip
Thank you IRAM SHAH
For Assisting
Cheers
Ashwin

Reply from Maitrip
Yashavant from Mai trip is very Helpful , friendly and assisted with all my Queries.

Reply from Maitrip
When contacted them one of staff member she name is lipika she gave to me good price and she gave to us good service. Also very easy to deal with them I am very happy there service specially thank to lipika

Reply from Maitrip
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