Major Fitness Reviews 

2,883
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 876 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and sturdy build of the products, often comparing them to commercial-grade equipment. Many people are highly satisfied with the smooth operation and versatility of the machines, finding them well-made and inspiring for their home gym needs. The delivery service is frequently highlighted as quick and timely, with many reviewers noting that items arrived sooner than expected. However, some customers also noted issues with customer service, describing it as subpar, slow to respond, or unhelpful in resolving problems like missing or damaged parts. There were also occasional complaints about the organization of parts within boxes, making assembly tedious, and the placement of weight plate holders limiting usability.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its quality, sturdiness, and... See more

Quality

Reviewers highlight positive aspects of quality, with many describing the equipment as well-made, sturdy, and... See more

Delivery service

People report positive experiences with delivery service, often noting that shipments arrived quicker than... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising it as excellent,... See more

User experience

Consumers find the user experience to be positive, with many reporting great overall experiences and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

B52 PRO Machine is great, good instructions with you tube help, only wish weight stacks arrived at same time. Mine arrived five days after rack. Excellent quality, we will be ordering more items... See more

Company replied

Rated 4 out of 5 stars

Shipped quicker than I was told. Package and delivery were easy to unload (i recommend if you have gravel to have sheets of plywood on hand). The instructions were easy to follow and took about 6hrs... See more

Company replied

Rated 4 out of 5 stars

The machine is really great…well made, very functional and inspiring The only drawbacks I have encountered were as follows The machine arrived in 9 boxes - 5 with the machine parts & 4 b... See more

Company replied

Rated 4 out of 5 stars

I think they make good and well thought out products at a reasonable price for many items. Given that they make a 3x2 rack which ties you to their system, they do support their racks with a lot of add... See more

Company replied


Company details

  1. Exercise Equipment Shop
  2. Sporting Goods Shop

Written by the company

MAJOR FITNESS was founded in 2021, specializing in creating versatile and budget-friendly strength training racks for fitness enthusiasts. To embody MAJOR's brand philosophy, we consider users pilots, aiming to design products as high-performance as fighter jets for users. With a dedicated team of fitness experts, MAJOR FITNESS focuses on research and development. The best-selling PLM03 multifunctional power rack and SML07 multifunctional smith machine have drawn customers worldwide; annual sales reached 50,000 units, earning widespread customer favor.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(2,883)

872 reviews in the last 12 months

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Rated 5 out of 5 stars

Read the reviews

I was perplexed after the machine was assembled , that I read several negative reviews. Receiving four 100 pound boxes at first is overwhelming , but I was amazed how well everything was packaged & organized. I took my time & watched videos & all was very easy. Use a drill/drill hex nut & adjustable wrench. The machine is beyond solid quality & checks all the boxes. I should have purchased years ago & the easy part was assembling the machine… No more smelly & crowded gyms for me.

27 March 2026
Rated 5 out of 5 stars

The Major Fitness F-22 is a game…

The Major Fitness F-22 is a game changer that allowed me to go from a casual workout to the next level. Love everything about it. I was in a sports store looking at a simple weight bench and a guy came up and said do yourself a favor and invest in a Major Fitness B-52 or F-22, it will be a game changer. He was so right and I am grateful for his advice. Thanks Major Fitness!

23 March 2026
Rated 3 out of 5 stars

Good Product, but Quality Control and Shipping Issues

Product is solid now that everything is installed, but the process to get there was frustrating. I dealt with missing parts, a defective Smith bar, and a replacement that was lost in transit, which caused significant delays. Customer service eventually made it right with a replacement and partial refund, but it took time and follow-up. Overall, good equipment, but expect some bumps with fulfillment and quality control.

25 March 2026
Rated 5 out of 5 stars

Home Smith Machine

Ordered a smith machine and honestly expected it to take a while to arrive because it was such a large machine with many parts to ship, but it arrived super quickly and everything was in good shape and well packaged. I would definitely go through them again for any fitness equipment I want/need.

23 March 2026
Rated 5 out of 5 stars

I ordered the f22 rack perfect for my…

I ordered the f22 rack perfect for my home jym i also ordered 2 sets of bands. One of the band packeges was missing one black band package was open when i recieved it. Contacted Major fittness about it and they sent a whole set of bands! Good company i recommend major fittness!

23 March 2026
Rated 5 out of 5 stars

B52 PRO

Excellent quality and easy to set up.

Although for the tall guys out there, I may recommend just spending the extra money and getting the B-17. I feel like the increase in cost for the extra height. The attachments and both ratio options on the cables are well worth the money.

24 March 2026
Rated 4 out of 5 stars

Home Gym

Got the B52 for our home gym. It’s nice to have a machine with so many options to be able to work out a home. We use it daily and are having no issues.

19 March 2026
Rated 5 out of 5 stars

Had an issue with my flex arm…

Had an issue with my flex arm attachment after installing and called Major Fitness and after taking with customer service , was referred to product support and explained to them the issues and was sent a replacement shortly thereafter . Working with Zoe in product support was a great experience and would definitely recommend any product from Major Fitness due to great customer service and incredibly great equipment. Well built and versatile!

4 March 2026
Rated 5 out of 5 stars

Exceptional Quality

Major Fitness offers fitness solutions of exceptional quality. The shipping speed was more than fair, and the parts arrived safely and undamaged, which was impressive but no surprise given how well they were packaged.
The use of science on their blog instilled great trust in the company for me, and I'm beyond thrilled with my purchase 1 month later.

18 March 2026
Rated 5 out of 5 stars

Great experience

I was a bit worried about the shipping times at first, so I reached out to your social media team. They were very responsive and gave me accurate information about my order, which arrived almost exactly when they said it would. I love my B52 Pro!

18 March 2026

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