B52 PRO Machine is great, good instructions with you tube help, only wish weight stacks arrived at same time. Mine arrived five days after rack. Excellent quality, we will be ordering more items... See more
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Review summary
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I think they make good and well thought out products at a reasonable price for many items. Given that they make a 3x2 rack which ties you to their system, they do support their racks with a lot of add... See more
Company replied
I have purchased 2 Smith Machines and several excessories from Major Fitness. One for my daughter and son-in-law and the other for my son. I myself have also used the equipment. The machines are sturd... See more
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The package came in a timely manner. All of the boxes were in great condition. Unpacking and assembly was straight forward. I'm glad that I upgraded to aluminum pulleys. The operation is very smooth;... See more
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Company details
Written by the company
MAJOR FITNESS was founded in 2021, specializing in creating versatile and budget-friendly strength training racks for fitness enthusiasts. To embody MAJOR's brand philosophy, we consider users pilots, aiming to design products as high-performance as fighter jets for users. With a dedicated team of fitness experts, MAJOR FITNESS focuses on research and development. The best-selling PLM03 multifunctional power rack and SML07 multifunctional smith machine have drawn customers worldwide; annual sales reached 50,000 units, earning widespread customer favor.
Contact info
700 WESTLAKE PKWY SW STE 760, ATLANTA, GA 30336, 30336, ATLANTA, United States
- 800-276-8577
- support@majorfitness.com
- majorfitness.com
4.3
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically replies within 2 weeks
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Hands down
Hands down, some of the best customer service I’ve experienced in a long time. Needed a replacement part for my weight set. Had the part to me in 2 day.
29 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Good Stuff and Good People
I did a lot of research prior to purchase, and I’m very pleased I chose Major Fitness. They have great equipment and excellent customer service! It’s been a pleasure dealing with them.
27 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
The fitness system is very well made…
The fitness system is very well made and shipped without a scratch. I enjoy using it and thank you for producing such a fine product.
27 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Communications was on point
Communications was on point, the quality of the fixtures, the ease of putting it together and the other all HAPPINESS & convince it brought to my household
15 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Hello I am writing to share that I am…
Hello I am writing to share that I am still missing one of my boxes. Specifically box number 2 out of 4.
To my surprise I came to my emails to look for a notice of delay and I opened a review instead claiming my order had been completed.
21 April 2026
Reply from Major Fitness
Dear Valued Customer,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
At Major Fitness, we value our customers and take all concerns seriously. We would like the opportunity to learn more about your experience and work toward a resolution.
Please contact our support team at support@majorfitness.com and include your order information. We will review your case and do our best to assist you.
We appreciate your feedback, as it helps us improve our products and services. Thank you for giving us the chance to make things right.
Sincerely,
Major Fitness Customer Support Team
I love my equipment and would buy it…
I love my equipment and would buy it again. Wish I got stacked weights when I ordered this but now I am waiting for the stack to go on sale or them to offer me a nice promo code so I can order them
5 September 2025
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Products arrived incredibly fast
Products arrived incredibly fast, especially for the size and number of items I ordered.
24 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
No complaints …
Instructions were alittle veg had to jump forward and back alittle because of ordered the b-52 pro/evo by purchasing the longer multi positional arms separately. But in a mear 3 days I got it together note im a quadriplegic and if everything was working as it should on me I would of had it together in a mere 5 hrs. At the end of the day a little price but worth every penny would recommend to anyone with a goal of living a healthier life very high quality materials most definitely commercial grade equipment, major fitness pisses excellence thanks
23 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Directions are easy to follow
Directions are easy to follow. Shipped and arrived quickly. I like how sturdy it is. Overall I am happy with my purchase. Highly recommend Major Fitness!
23 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Love the set up for my gym
Love the set up for my gym. Great quality and I love the look
22 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Followed directions for assembly step…
Followed directions for assembly step by step and machine is having issues with the barbell bar
20 April 2026
Reply from Major Fitness
Dear Valued Customer,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
At Major Fitness, we value our customers and take all concerns seriously. We would like the opportunity to learn more about your experience and work toward a resolution.
Please contact our support team at support@majorfitness.com and include your order information. We will review your case and do our best to assist you.
We appreciate your feedback, as it helps us improve our products and services. Thank you for giving us the chance to make things right.
Sincerely,
Major Fitness Customer Service
Very quick answer and took care of my…
Very quick answer and took care of my issue with no problems
22 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Great machine
Great machine, quality control needs a little attention. Two brackets did not have the holes drilled out. Luckily I have a drill press and the know how to correct the problem. This would be a huge problem for customers without the means to correct.
22 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
I’ve been trainThe Best Investment I’ve Made for My Fitness — Bar Noneing seriously for years
I’ve been training seriously for years, and buying the Major Fitness B52 with nearly every attachment available has completely transformed the way I work out. I genuinely cannot say enough good things about this machine.
The build quality is exceptional. It’s solid, sturdy, and feels like equipment you’d find in a commercial gym — but it’s sitting right in my home. I’ve put it through serious sessions and it hasn’t missed a beat.
What really changed the game for me is the time I’ve gotten back. No commute, no waiting for equipment, no wasted time — I just walk up and train. With a demanding schedule, that’s priceless. I’m actually working out more consistently now than I ever did with a gym membership, simply because the friction is gone.
The versatility of the B52 combined with all the attachments means I never feel limited. Cable work, functional movements, strength training — it’s all there. It’s essentially a full gym in one piece of equipment, and the attachments only multiply what you can do with it.
If you’re serious about training and value your time, stop hesitating. The B52 is the real deal. Best money I’ve spent on my health, full stop.
21 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
THE EQUIPMENT CAME IN PERFECT…
THE EQUIPMENT CAME IN PERFECT CONDITIONS AND THE GUYS THAT ASSEMBLE THE EQUIPMENT WERE VERY PROFESSIONAL.
21 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
It’s been great!
22 April 2026
Reply from Major Fitness
Thank you for your feedback.
We're honored to be part of your fitness journey. It’s great to hear that you're happy with your experience and our equipment. At Major Fitness, we're committed to providing high-quality products and exceptional service to help our customers achieve their training goals. We truly appreciate your support and feedback, as it helps us improve our products and services.
Sincerely,
Major Fitness Customer Service
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