Major FitnessReviews 

Pretty good overall. However I’m unable to use the top barbell hook to store it. The barbell won’t spin into place at the top. It spins in every spot but the top part.

Tried to ask questions before I ordered. Answers were difficult to understand. Almost like they weren’t written by someone that speaks English. I bought the equipment anyways. Assembly instructions very difficult to read. Theres no manual that shows how to use all of the exercises the machine does. The videos they have aren’t very informative. Big investment from me, not much guidance from them. Oh well. Live and learn.

The connection with the sales rep over the phone and in person was done professionally.

They offered solutions to my problem. Sent me replacement parts. Great service

My emails were answered quickly.

I’m missing parts and have sent e mails and called at least 5 times and no response. No one ever picked up the phone, just voice mail through your customer support. I bought over $6000 dollars worth of equipment from you and this is how you treat customers. Will steer everyone away from you company

Great product, easy shipping and delivery.

Love the equipment

First go with a home gym and loving it! My B52 is great, solid, practical with perfect footprint for my garage. Assembly took about a half a day, with a couple small errors on my part.
Overall very happy, and getting stronger!

Equipment never arrived. Had to cancel order. So disappointed

Provided expensive shitty product and then shitty customer service.

Although it took a while to get all the parts and pieces it was easy to put together. Makes a huge difference not having to leave the house to work out. Operates as good as the equipment at the gym.

The equipment is fantastic…once it’s received. In fact, customer support is as poor as the equipment is great; that being said, I would give the physical equipment a 10, but customer support needs a ton of work. There’s no one to communicate with via phone, emails are answered far and few in between, and responses are simply a bandaid indicating your shipment “has been expedited with the appropriate department”. I received a partial refund which I would have gladly traded for an update on the shipment I was told would be here in 3 weeks opposed to 2 months. A detailed response on my “batch” only came after I threatened to cancel my order which was very disappointing. To give credit however, the equipment itself is fantastic. Assembly was easy, directions were clear, and quality is top notch. Unfortunately, I would tag any future purchase as buyer beware strictly because of unclear lead times and no one to give clarity on when to actually expect their shipment. This type of purchase is far too pricy to not feel like it’s a scam, only to let out a sigh of relief and once it actually arrives.

So the leg extension first ordered was a disappointment because it the seat was welded wrong. So contacted customer service absolute nightmare experience then comes the emails back and forth took over 24 hours for a reply. So from the time of buying it and using it was about 2 weeks not the best deal for spending over $400

Very happy with my purchase and even happier on the speed of my shipment.

awesome product, good selection, and great service

Ordering was easy. Delivery happened quickly. Putting the machine together took a long time but the directions and instructions were very clear. So far, using the machine has been great. Its solid, smooth, and a great addition to my workout regimine.

The shipment time took a while (about 4 weeks), but it was worth it. This machine takes an entire gym and puts it in your home.

No fear of looking awkward starting out, or being unsure of what to do.

It's just you, your gym, and your goals.

I love this fitness machine. It’s a total life changer.