MajorMobiles UK Reviews 7,125

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the competitive pricing, often finding products significantly cheaper than elsewhere. Many highlight the excellent service, noting the efficiency and helpfulness of the staff. Reviewers frequently praise the fast delivery, with many orders arriving quickly and well-packaged. However, some people were dissatisfied with aspects of the product and delivery. Several customers received products that were US versions, requiring adapters, which was not always clearly specified. There were also instances of delayed deliveries, lack of communication regarding order status, and some customers received items with opened or marked boxes, contrary to expectations of new, sealed units. A few people also reported issues with product functionality or quality.

What people talk about most

Product

Consumers have mixed experiences with products. Many reviewers are delighted with their purchases, praising... See more

Delivery service

Users describe ambiguous interactions with delivery services. Many customers praise the fast delivery, with... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great and competitive prices for... See more

Order

People report ambiguous experiences with order. Many customers praise the easy ordering process and fast... See more

Service

Clients share positive opinions on service. Many reviewers praise the excellent and great service, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My new iPad is great and was very reasonably priced, the only downside with the company was the lack of communication.I sent a few emails wondering whether it had been shipped and eventually received... See more

Rated 4 out of 5 stars

Great price one of the most competitive around at the time in additon with 2 years warranty made this a great deal. The only thing I found odd is that it came with an american wall plug not UK. They d... See more

Rated 4 out of 5 stars

Good price better than top refurbished one.Please consider selling the Apple charging plug when supplying phone even if it’s the same price for one from Argos £19

Rated 5 out of 5 stars

I have purchased two mobile phones from this company in the past. My current one Samsung note 10 was purchased about three years ago. The service I received when purchasing was excellent, I do... See more


Company details

  1. #181 of 196 best companies in Electronics store

Written by the company

Major Mobiles UK is a Leading Supplier of Unlocked Mobile Phones, Tablets, Laptops, Smart Watches, Audio and a lot more tech. At MajorMobiles.com We offer Fast & Free Shipping and all our products are backed with a 2 year warranty. Customer satisfaction is our #1 Priority!


Contact info

3.8

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service and price.

Less than 24 hours between placing order and MacBook being delivered (paid extra for express shipping). Laptop arrived well packaged and as described. We anticipated that the charger would be an international one, so were not surprised that a travel adaptor was also included. The official apple adaptor can be sourced cheaply (£6) from online marketplaces to bring to UK spec if desired.

Only suggestion would be to make clear on the product description which plug will come with the product, and consider selling the correct adaptor as an optional add-on.

30 December 2024
Rated 1 out of 5 stars

Non-UK iPad 10th gen

iPad 10th gen bought with fast delivery, however no mention on website that it is non-UK version, and so doesn’t come with an apple UK plug. Very cheap aftermarket adaptor provided, however won’t use as not CE certified.
Can still recommend if you’re happy with providing/using own charger.

29 December 2024
Rated 1 out of 5 stars

AVOID!!!!

Ordered via “OnBuy” **AVOID**
I paid £14 for next day delivery and The order never showed.
After ghosting me for 2 days they are currently refusing to issue a refund while demanding it’s delivered tomorrow to what will be an empty house while I’m away with work. Hence me specifically needing it delivered next day.

Do yourself a favor and shop elsewhere

6 January 2025
Unprompted review
Rated 4 out of 5 stars

Item arrived very quickly

Item arrived very quickly. Box was a bit marked, but item new as I had to unseal box. iPad as expected, but charge plug was American. Adapter supplied, but not needed as I have other ways to charge it.

28 December 2024
Rated 2 out of 5 stars

Lacking communication with consumers..

Made an impulse purchase and tried to cancel it, making multiple attempts to contact them through facebook and their messaging system to cancel and refund. they dispatched the item, THEN replied to tell me that they’ve already sent it. maybe check your messages a little sooner? i appreciate that they dispatch the same day, however the lack of communication is quite disappointing considering that i called the listed number 6 times throughout the day, only for it to ring through, as well as even messaging the facebook account hoping that might help (it did not).

24 December 2024
Unprompted review
Rated 4 out of 5 stars

Ordered a MacBook M2

Ordered a MacBook M2, would’ve been helpful to know the colour was on back order especially after paying for Express shipping, item was received perfectly. Customer service could be easier to contact but overall helpful and I appreciate the refund for shipping without even asking

18 December 2024
Unprompted review
Rated 1 out of 5 stars

iPad 10

Same as most people commented. I ordered iPad 10 , box looks squashed with many marks and not like new. I think it was re sealed as well. No UK plug just cheap adapter. Haven’t tested iPad yet as it’s gonna be Christmas present. These should be sold as refurbished not brand new. Or at least they should mention that in description If I saw reviews before I would’ve bought it from Argos or Curry’s for £20 more as now need to buy proper plug anyway . Don’t bother specially if it’s gonna be a present as it doesn’t look brand new and genuine.

18 December 2024
Unprompted review
Rated 1 out of 5 stars

Ordered 2 iPads and paid for 1-3 day…

Ordered 2 iPads and paid for 1-3 day delivery. The iPads took nearly 2 weeks to arrive. Sent several emails and made several phone calls to Major Mobile but no response from them at all. The phone line just rings out. Their AI chat said they would get someone to call me back but nobody did.

18 December 2024
Unprompted review
Rated 1 out of 5 stars

Scam company

I bought an ipad through Klarna so i paid 2 months already they sent it my parcel at home and i opened and i found out the ipad was broken so i returned back and now after 1 month and 2 weeks they rejected my refund and they still wanna take my last payment so a bit of a scam company just avoid the company.

16 December 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful

Ordered iPad have heard nothing from them for over a week they don’t respond to emails or calls don’t believe the fake reviews these are clearly scammers

7 December 2024
Unprompted review
Rated 1 out of 5 stars

Not new or UK model

Sold as new IPad 10th generation.. took over two weeks to arrive not 6 days, the box had no seal, very squashed and had a US plug inside, clearly this is not a UK model, not as new, have been opened.
Buy one from curries or Argos for £20 more it's my advice which is what I wish I had done.
I will update this review if the customer services get back to me

12 December 2024
Unprompted review
Rated 1 out of 5 stars

Ordered an iPad with the Black Friday…

Ordered an iPad with the Black Friday deal order states 4-6 working day delivery I did not receive in the delivery time stated ! Emailed numerous times no reply tried Facebook,Instagram and chat bot no reply ! Received my goods and it’s come with a eu plug not intended for uk poor customer service

29 November 2024
Unprompted review
Rated 1 out of 5 stars

Save Your Money & Time

Do not trust this company. I ordered an iPhone 13 on their website and it’s been over a week now still haven’t received my order and surely it shouldn’t take this long adding to the fact I haven’t even got a tracking number or any tracking information whatsoever to know whats going on, it’s just kept saying that it’s preparing shipment. I’ve sent a couple of emails regarding an update of the status of my order haven’t heard anything back also been calling their number just keeps ringing and then goes to voicemail. Absolutely horrible customer service considering with how much people are spending a lot of money on their products.

8 December 2024
Unprompted review

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