MAKAIO Jewelry Reviews 25

TrustScore 2.5 out of 5

2.7

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Company details

  1. Jewellery shop

Written by the company

High quality jewelry for him and her. Redefined timeless designs. Shipped from Germany & Canada.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Perfect!

Shipping was super fast! Great quality product! Customer service is very responsive, they answered my questions quickly.

2 September 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful necklace!

I bought the compass necklace for my boyfriend and he loves it. Great quality and fast shipping. I would recommend!

4 September 2023
Unprompted review
Rated 1 out of 5 stars

Wrong chain delivered, still no answer

Ordered a 2mm rope chain but I received a 4mm rope chain. Wrote an e-mail on Monday in order to revoke the purchase contract and I still haven’t gotten an answer.

18 February 2022
MAKAIO Jewelry logo

Reply from MAKAIO Jewelry

Dear Paul,

We genuinely appreciate you taking the time to share your feedback with us. We want to extend our sincere apologies for the less than satisfactory experience you had with our service.

To make amends and demonstrate our commitment to your satisfaction, we have processed a full refund for your order.

Should you have any further questions or concerns, please don't hesitate to reach out to us at info@makaio.co. Your feedback is invaluable to us as we strive to improve our services.

Thank you for your understanding and for giving us the opportunity to make things right.

Sincerely,
The Makaio team

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