Headway Reviews 6,317

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,619 reviews, reviewers had a great experience with this company. Many customers find the app to be a valuable tool for quick learning and gaining insights, appreciating its ability to summarize books and provide essential information efficiently. They often highlight the ease of use, the diverse selection of topics, and the convenience of both reading and listening options. The content is generally well-received for its ability to broaden perspectives and provide useful knowledge in a concise format. However, some people were dissatisfied with the subscription and payment processes, citing issues with unexpected charges, lack of transparency during onboarding, and difficulties with cancellations. A few other people also felt that some summaries lacked specific detail, were too simplified, or that the app's offerings were not as advertised.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, praising the app's ease of use for... See more

Application

People report ambiguous experiences with the app, with some finding it great for reading, easy to use, and... See more

Product

Clients share positive opinions on the product, particularly appreciating the helpful and detailed book... See more

Subscription

Customers had negative experiences with subscription, primarily due to unexpected charges and difficulties... See more

Payment

Reviewers highlight negative aspects of payment, with many experiencing unauthorized or unexpected charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UPDATE: Changing my review from 2-stars to 4-stars after excellence customer support. I thought I charged $80 for one week, due to a mis-leading automated email. I posted this review and someone fro... See more

Company replied

Rated 4 out of 5 stars

Good voice of readers. Length is perfect for a quick learning session. Some summaries la k enough specific detail and feel vague. Overall great tool

Company replied

Rated 4 out of 5 stars

It,s usefull but the tompic are pretty much always too similar. There's must be classics and new contemporary literature as well.

Company replied

Rated 4 out of 5 stars

It has a fantastic time saving app to gain insights into things I had wanted affirmation and clarity without the need to pore over volumes of text. Certainly providing useful and practical information... See more

Company replied


Company details

About Headway

Written by the company

The Headway app provides fun and easy growth through non-fiction insights. It offers key ideas from the world's bestsellers to grow on the go. The Headway app helps users worldwide feel motivated, learn, and do more, overcome FOMO, and make self-growth a sustainable habit with whatever format suits their needs best.

People can interact with the app by joining self-growth challenges; enjoying daily insights & widgets that motivate; reading & listening to 15-minute summaries from the best nonfiction books.

With over 50 million downloads the Headway app is the world's most downloaded book summary app. The Headway app obtained an Editors' Choice badge from the US App Store and was featured repeatedly as the App of the Day in the UK, the UK and other countries.


Contact info

4.0

Great

TrustScore 4 out of 5

6k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rewarding experience with Headway

Its very rewarding to get the important, interesting, empowering and practical practices in just 13 mins.

Thank you headway

2 June 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
Thank you for your kind words about our app!
We’re so happy to hear that it's making a difference for you.
Best wishes, Headway Team

Rated 5 out of 5 stars

Great app for reading

Great app for reading, it's so easy to use and you inevitably accumulate lots of knowledge.

1 June 2026
Headway logo

Reply from Headway

Hi there,
We are pleased you enjoyed the app!
We always do our best to make your experience memorable and are glad we’ve achieved it.
Best wishes, Headway Team

Rated 3 out of 5 stars

I haven’t figured out how to find the…

I haven’t figured out how to find the right book yet

30 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your experience with us!
If you have any suggestions to improve our app even further, please feel free to share them at support@get-headway.com.
Kind regards, Headway Team

Rated 5 out of 5 stars

Account cent for mt5 very helpful

Account cent for mt5 very helpful

1 June 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
Thank you for taking the time to rate us!
It encourages us to keep going and deliver the best.
Best regards, Headway Team

Rated 5 out of 5 stars

It was awesome

It was awesome! Keep up the good work! The book summary was extremely helpful! ☺️🥳

31 May 2026
Headway logo

Reply from Headway

Hi there,
Thanks for the feedback 😊
We're so happy to know it's been beneficial to you!
Best, Headway Team

Rated 5 out of 5 stars

Tools for learning english

This app help me a lot to learn english. Suitable for me.

31 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your experience with us!
We are glad that Headway helps you achieve self-growth goals.
All the best, Headway Team

Rated 1 out of 5 stars

Unless you like surprise charges, avoid.

Like many others have shared in their experiences, I too experienced trying it out, finding the content to middling at best, and thought that I had cancelled.

I later found them to still be billing me not for one thing but for two things.

I do not even know how I ended up with two charges but reading others reviews, I see this is a thing that can happen very easily.

There customer support was pretty icy:

Thanks for your message.

Kindly be informed that we’re unable to charge you for something you didn’t agree to. All conditions are mentioned before the purchase is made.

Please note that subscriptions purchased via the website aren't reflected in Apple subscriptions.

We reviewed the email address XXXXXXX and noticed you made the following subscriptions directly through our website:

A subscription to the Headway App (which you successfully canceled).
A monthly subscription to Headway Visualized Bestsellers for 19.98 (this subscription wasn't canceled; hence, the following charges were applied accordingly).

As of now, we have canceled this 1-month Headway Visualized Bestsellers subscription. You will still have access until the end of the paid period, but it won't be renewed in the future, and you will no longer be charged.

Unfortunately, according to our Terms and Conditions, purchases made through the website are non-refundable or exchangeable:

So if you use this app for their sub-par content, do prepare to be tricked into charges with no care by the company how you feel about that.

My advice? Stay away.

Update: They came back and provided a £20 refund of the £135 I feel like I was charged after I presumed I had successfully cancelled while still in the trial period. Its not really great in my opinion. But wanted to have all the details out there.

Until they correct their faulty UX that is "tricking" people into charges they do not realize they are signing up for and a cancellation process that seems to be further complicated, I will not change my score.

31 May 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.
Our support team has reviewed your request and resolved it.
Please check your mailbox for any messages from us.
Best regards, Headway Team

Rated 4 out of 5 stars

Great In every way

Great In every way

30 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your experience with us!
If you have any suggestions to improve our app even further, please feel free to share them at support@get-headway.com.
Kind regards, Headway Team

Rated 5 out of 5 stars

Made me easier to read books

Made me easier to read books, even during night (bed time) just like listening to stories

30 May 2026
Headway logo

Reply from Headway

Hi there,
We are happy you enjoy using the app!
Wishing you continued progress, Headway Team

Rated 5 out of 5 stars

I AM BUILDING WORKING ON MYSELF AND MY…

I AM BUILDING WORKING ON MYSELF AND MY MONEY MAKING SKILLS AND THIS PLATFORM SENT ME BACK TO ACTUAL REALITY , WHERE I HAVE GAINED THE COURAGE TO STAY FAR FROM ALL THE TOXIC FRIENDSHIPS AND BEHAVIORS... AND NOW WITH A FRESHMIND SET I CAN HONESTLY SAY I AM SURE WHAT I'M DOING AND CONFIDENT ABOUT WHAT I WANT.

30 May 2026
Headway logo

Reply from Headway

Hi there,
We appreciate your thoughtful feedback!
It's great to know that our app is helpful to you. It motivates us to keep improving!
Best regards, Headway Team

Rated 5 out of 5 stars

I really like the idea how they have…

I really like the idea how they have included a plan for me to grow in my faith and to read books that can help me in my time of singleness, to live with purpose and become whole and who God created me to be. I love it that they have this now. 🙂🩷

30 May 2026
Headway logo

Reply from Headway

Hi there,
We are pleased you enjoyed the app!
We always do our best to make your experience memorable and are glad we’ve achieved it.
Best wishes, Headway Team

Rated 2 out of 5 stars

Not nearly as useful as it’s made out…

Not nearly as useful as it’s made out to be

29 May 2026
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your experience with us!
If you have any suggestions to improve our app even further, please feel free to share them at support@get-headway.com.
Kind regards, Headway Team

Rated 1 out of 5 stars

Terrible company

Awful company! This is not like other apps... It will do all it can to trick you into spending money. There’s no refund for payments either. And after cancelling my subscription, they kept charging me. READ THE NEGATIVE REVIEWS. They all say similar things. Avoid at all costs!

29 May 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.
Our support team has reviewed your request and resolved it.
Please check your mailbox for any messages from us.
Best regards, Headway Team

Rated 5 out of 5 stars

Headway is the best broker

Headway is the best broker

30 May 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
There may have been a mix-up regarding your review.
We are Headway, a service that provides book summaries and self-development resources - https://headwayproduct.com/
If you have any further questions or concerns, please don't hesitate to contact us at support@get-headway.com.
Best regards, Headway Team

Rated 5 out of 5 stars

EXCELLENT STORIES

EXCELLENT STORIES, BOOKS AND EASY TO LEARN

29 May 2026
Headway logo

Reply from Headway

Hi there,
We sincerely appreciate your feedback and your decision to use our product!
Best wishes, Headway Team

Rated 5 out of 5 stars

It's the absolute best trading app out…

It's the absolute best trading app out there

29 May 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
There may have been a mix-up regarding your review.
We are Headway, a service that provides book summaries and self-development resources - https://headwayproduct.com/
If you have any further questions or concerns, please don't hesitate to contact us at support@get-headway.com.
Best regards, Headway Team

Rated 5 out of 5 stars

a good middle ground

a step under an article but a step above what people called microdosed learning. if one is too much and the other is too little then headway is the balanced out solution for you! that sounds so corporate lol and I can't say this is a legit review without seeming suspicious so I will say that 9/11 was an inside job!

28 May 2026
Headway logo

Reply from Headway

Hi there,
We sincerely appreciate your feedback and your decision to use our product!
Best wishes, Headway Team

Rated 1 out of 5 stars

Deceptive scammers

Awful experience. This is not like any other app I’ve ever used. It will do all it can to trick you into spending money. There’s no refund for payments. And after cancelling my subscription, they kept charging me. READ THE NEGATIVE REVIEWS. They all say similar things. Headway is not trustworthy, it is deceptive

28 May 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your feedback!
We apologize for any inconvenience you've experienced.
To address this issue effectively, we have requested additional information from you.
Please reply at your earliest convenience, and we will prioritize resolving this matter promptly.
Best regards, Headway Team

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