Malt & Brew Reviews 

262
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as beautiful, unique, and well-crafted, exceeding expectations from their online appearance. Many people appreciate the excellent service, noting the ease of navigating the website and the professional, friendly communication throughout the purchase process. Reviewers frequently highlight the fast and efficient delivery, with products arriving promptly, intact, and beautifully packaged. However, some customers also noted that while the glasses looked great in images, they appeared and felt cheap in real life. A few other people also felt that some products would have been perfect if the top rim was perfectly round for drinking.

What people talk about most

Product

Consumers find the product to be of great quality and unique, with many reviewers praising the distinctive... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the glasses as exquisite,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast shipping... See more

Service

Users describe positive interactions with service, highlighting it as a clear priority for the company.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received my glasses quickly, good quality and each glass is a little unique, which is great and feels really good in the hand, much better than the mass produced rubbish.. now time for a drink, thanks... See more

Rated 5 out of 5 stars

We bought the Tempest bundle, its craftsmanship is outstanding. The quality is remarkable and it is a great price. Being able to support an Australian owned and made business was icing on the cake.

Rated 5 out of 5 stars

The most beautiful glasses!!! Amazing service The highest quality ever!!! I'll definitely buy again and recommend all my friends and family The best gift idea for all

Rated 5 out of 5 stars

I bought the Japan Inspired Crystal Whisky Roll Glass made of Sakura Crystal as a gift for my boss who was leaving. It's absolutely beautiful.


Company details

  1. Glassware Shop
  2. Glassware wholesaler
  3. Kitchen supply shop

Written by the company

At Malt & Brew, we sell unique glassware tailored towards whisky enthusiasts. Launched in 2020 and shipped directly from Melbourne, our glasses come packaged in beautifully designed gift boxes and wooden boxes, making them a perfect gift. Alongside our whisky glasses, we also sell whisky stones, decanters and other accessories for your home bar setup.


Contact info

4.8

Excellent

TrustScore 5 out of 5

262 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(262)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast

Fast, reliable service. Securely packaged. Very close to the mental image I had of what I was looking for.

31 March 2025
Rated 5 out of 5 stars

Fantastic after sales service!

Terrific service, great quality products, and super quick shipping. Had to exchange a product for something else and nothing was too much trouble for them. Very happy!

24 February 2025
Rated 3 out of 5 stars

The price of the glassware is amazing

The price of the glassware is amazing. Only problem was the imperfection of the cups which was a disappointment. The return process was spot on with customer service. I was able to return to get a full refund due to the faulty cups.

27 February 2025
Rated 5 out of 5 stars

Hammer glasses

The Hammer glasses are a great size and fit in your hand nicely. They are designed beautifully.

It was a birthday gift for my husband and he loves them. He is already on the website looking at more of them and the whisky stone set.

30 January 2025
Rated 5 out of 5 stars

PERFECT

The products were exactly as advertised and the glassware is beautiful

27 December 2024
Rated 5 out of 5 stars

5 star, great communication and service

A guy named Thomas responded to me very quickly and helpfully (within hours) to fulfill my request of trying to get my order before before Christmas, very helpful and down to earth. the product was perfect and as described

20 December 2024
Unprompted review

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