Maltings 4x4 Store  Reviews 

275
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, competitive pricing, and helpful staff who readily assist with product selection and provide expert advice. Consumers consistently note that orders are handled efficiently, ensuring that the correct, high-quality items arrive promptly and ready for use. However, some customers also noted occasional issues with orders, such as receiving damaged packages, torn bags, or missing parts. A few reviewers also experienced unexpected delays in order processing or noticed discrepancies regarding the part numbers on the delivered items. People expressed frustration when dealing with these minor setbacks during their purchasing journey.

What people talk about most

Product

Customers expressed great satisfaction with the products, frequently highlighting competitive prices and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Service

Reviewers highlight positive aspects of service, frequently praising the fast and excellent support received... See more

Price

Customers consistently note satisfaction with price, frequently highlighting very reasonable and competitive... See more

Order

Clients share ambiguous opinions on order, as some reviewers experience prompt and careful delivery with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered from Maltings a few times and their willingness to help me find the correct part for my aging Freelander 2 is beyond compare. I'd like to especially mention Luke (Parts Manager) as he... See more

Company replied

Rated 5 out of 5 stars

I had never used Maltings 4x4 before and was spending a lot of money on parts, i was uneasy if i would receive the genuine parts i ordered. No need to be worried though, the correct parts arrived on t... See more

Company replied

Rated 5 out of 5 stars

I have ordered many items from Maltings now. Their prices are always very competitive, the website clear, and delivery is always prompt. Customer service has been great on the only occasion I've had t... See more

Company replied

Rated 5 out of 5 stars

My order arrived with a damaged package and a part missing from a torn bag (thanks DPD!) My initial contact to Maltings, via email and their own contact form went unanswered, so I phoned them t... See more

Company replied


Company details

  1. #26 of 59 best companies in Vehicle Parts Shop

Written by the company

Maltings 4X4 Store, the UK’s No.1 Terrafirma 4x4 and Allmakes 4X4 Supplier. We sell anything from Extreme Off-Road Gear to normal service and repair parts. We cover both Land Rover and Jaguar Parts.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

275 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(275)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top notch

Top notch, as always.
Great knowledge, great range of products and often the best prices.
I've bought loads from Maltings, always been happy.
Highly recommended.

28 September 2023
Maltings 4x4 Store  logo

Reply from Maltings 4x4 Store

Thanks for the great feedback!

Rated 2 out of 5 stars

Scratched paint

A stool I ordered came covered in paint scratches and when I reported it I heard nothing back from them. Other than that the other parts were good. Just the lack of contact

3 October 2023
Maltings 4x4 Store  logo

Reply from Maltings 4x4 Store

Hello, we tried to swap the stool for a brand new item and cover costs for pick up and delivery but you never came back to us. Thanks

Rated 5 out of 5 stars

Great company

Great company, always prompt delivery great range of products

28 September 2023
Maltings 4x4 Store  logo

Reply from Maltings 4x4 Store

Thanks for the great feedback!

Rated 5 out of 5 stars

Great service.

Really quick delivery and great communication to check, this was the item I needed.

30 August 2023
Maltings 4x4 Store  logo

Reply from Maltings 4x4 Store

Thanks for the great feedback!

Rated 4 out of 5 stars

Ordered on a weekend and delivered on…

Ordered on a weekend and delivered on the Tuesday, would have been nice to be told who the shipping agent was (FedEx) I wasn’t aware who till they sent me the tracking number. Not sure if will use again as not much kit for my Mitsubishi.

4 September 2023
Maltings 4x4 Store  logo

Reply from Maltings 4x4 Store

Thanks for the great feedback!

We are a Land Rover specialist so there wont be much Mitsubishi but thanks anyway!

Rated 5 out of 5 stars

Really great service

Really great service. I couldn’t find the item I was looking for on the site shop or eBay store. So I emailed the team and the part link was sent and I placed and order there and then.

Great delivery. Quick and free!

Price is the best I could find.

Used multiple times and more to come.

31 August 2023
Maltings 4x4 Store  logo

Reply from Maltings 4x4 Store

Thanks for the great feedback!

Rated 5 out of 5 stars

Ordered flywheel for my Defender on a…

Ordered flywheel for my Defender on a Sunday forgetting
Monday was a bank holiday,delivered Wednesday lunch
time,great delivery time and a very competitive price

28 August 2023
Maltings 4x4 Store  logo

Reply from Maltings 4x4 Store

Thanks for the great feedback!

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