Maltings 4x4 Store  Reviews 

275
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, competitive pricing, and helpful staff who readily assist with product selection and provide expert advice. Consumers consistently note that orders are handled efficiently, ensuring that the correct, high-quality items arrive promptly and ready for use. However, some customers also noted occasional issues with orders, such as receiving damaged packages, torn bags, or missing parts. A few reviewers also experienced unexpected delays in order processing or noticed discrepancies regarding the part numbers on the delivered items. People expressed frustration when dealing with these minor setbacks during their purchasing journey.

What people talk about most

Product

Customers expressed great satisfaction with the products, frequently highlighting competitive prices and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Service

Reviewers highlight positive aspects of service, frequently praising the fast and excellent support received... See more

Price

Customers consistently note satisfaction with price, frequently highlighting very reasonable and competitive... See more

Order

Clients share ambiguous opinions on order, as some reviewers experience prompt and careful delivery with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered from Maltings a few times and their willingness to help me find the correct part for my aging Freelander 2 is beyond compare. I'd like to especially mention Luke (Parts Manager) as he... See more

Company replied

Rated 5 out of 5 stars

I had never used Maltings 4x4 before and was spending a lot of money on parts, i was uneasy if i would receive the genuine parts i ordered. No need to be worried though, the correct parts arrived on t... See more

Company replied

Rated 5 out of 5 stars

I have ordered many items from Maltings now. Their prices are always very competitive, the website clear, and delivery is always prompt. Customer service has been great on the only occasion I've had t... See more

Company replied

Rated 5 out of 5 stars

My order arrived with a damaged package and a part missing from a torn bag (thanks DPD!) My initial contact to Maltings, via email and their own contact form went unanswered, so I phoned them t... See more

Company replied


Company details

  1. #26 of 59 best companies in Vehicle Parts Shop

Written by the company

Maltings 4X4 Store, the UK’s No.1 Terrafirma 4x4 and Allmakes 4X4 Supplier. We sell anything from Extreme Off-Road Gear to normal service and repair parts. We cover both Land Rover and Jaguar Parts.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

275 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(275)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super Speedy Turn Around

ordered late on friday, arrived first thing Tuesday morning - excellent service and at a very competitive price

4 December 2023
Maltings 4x4 Store  logo

Reply from Maltings 4x4 Store

Thanks for the great feedback!

Rated 1 out of 5 stars

Didn’t receive dispatch notification

Didn’t receive dispatch notification, no delivery date no delivery company name or delivery date delivery tried to deliver without notification and none into help so just left without even telling us who they were when I reported it to you l was told they will look into and call me back I’ve yet to have that call this was Friday the 1st December

29 November 2023
Maltings 4x4 Store  logo

Reply from Maltings 4x4 Store

Hello, we are sorry to hear the experience you have had so far I assure you we will resolve this issue. Give us a call and ask for Luke on Monday and I will look into the order for you. Thanks

Rated 5 out of 5 stars

Excellent service

Excellent service, after calling round several company’s with no joy. Maltings had the BWI front strutts in stock for my RR, next day deliver meant the car was off the road for less than 24hours. I’ll be coming to you guys first time whenever we need parts for our land rovers.

14 November 2023
Unprompted review
Maltings 4x4 Store  logo

Reply from Maltings 4x4 Store

Thanks for the great feedback!

Rated 4 out of 5 stars

Good service and communication

Good service and communication, heavy part arrived in good condition and well packaged.

3 November 2023
Maltings 4x4 Store  logo

Reply from Maltings 4x4 Store

Thanks for the great feedback!

Rated 1 out of 5 stars

Late delivery parts not arrived

Discs have not been delivered by due date, now faced with a weeks delay before they can be fitted. Still not here!

8 November 2023
Maltings 4x4 Store  logo

Reply from Maltings 4x4 Store

Good afternoon, I’m sorry to hear you are having trouble, I’m afraid you haven’t informed us of any problems so how can we help or resolve any problems if we aren’t made aware, please contact us so we can sorted the issues. Thanks

Rated 5 out of 5 stars

Good product

Good product, always trust Maltings, reasonably priced, quick delivery, 100% satisfaction

30 October 2023
Maltings 4x4 Store  logo

Reply from Maltings 4x4 Store

Thanks for the great feedback!

Rated 5 out of 5 stars

Very efficient

I would rather buy from a LR specialist than some fake parts from eBay , have used Maltings before and will use again , excellent.

9 October 2023
Maltings 4x4 Store  logo

Reply from Maltings 4x4 Store

Thanks for the great feedback!

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