Such an incredible shoulder/back/head massage from Neo. Genuinely one of the best I have ever had. She consistently checked in during to see if I was comfortable and enjoyed the pressure used, and ju... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a lymphatic drainage massage. It was my first time having a treatment with Neo. It was excellent from start to finish. I felt so much better afterwards and looking forward to returning for my ne... See more
Incredible, Neo was so knowledgeable, personable and highly skilled. I felt very safe and very relaxed. The massage was exactly what I needed and I could tell Neo could feel exactly what was necessary... See more
Company replied
Excellent sports therapy massage. Neo is an amazing masseuse and really paid attention to the areas of meaximum muscle tension. This has to be one of the best massages I've had.
Company details
- #1 of 3 best companies in Thai Massage Therapist
- #3 of 3 best companies in Facial spa
- #1 of 5 best companies in Massage spa
- #23 of 63 best companies in Skin care clinic
Written by the company
Experience Holistic & Aesthetic Therapies with Neo Neo is a fully qualified UK Sports Massage Therapist (Level 3) and Aesthetic Practitioner (Level 4), trained in both the UK and Thailand. She specializes in advanced techniques that promote relaxation, pain relief, and skin rejuvenation. Located at the Urban Angle Centre in Gosforth Fire Station, her serene spa sanctuary offers a mind-body renewal experience tailored to your needs. Signature Treatments: Advanced Facial Treatments (including Hand Spa Facials & Natural Facelift Massage) Professional Thai Massage (Deep Tissue, Thai Yoga, and Pregnancy Massage) UK Sports Massage & Oncology Massage Body Guasa & Tibetan Sound Healing with Massage Myofascial Dry Cupping & Lymphatic Drainage Therapy
Contact info
234-236 The Old Gosforth Fire station , First floor , Room 3(inside Urban angle centre), NE3 1HH, Newcastle upon Tyne, United Kingdom
- 07700170999
- mandalaspaandaesthetic@outlook.com
- mandalawellnessspaandaesthetic.com
4.8
Excellent
126 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sports massage
Sports massage - so relaxing and thorough and really helped me post-baby!
26 October 2024
Unprompted review
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you Becky . lovely to hear i could help you relax.
Regards
NEO
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
HI Charlotte thank you for your time to review for me. really aprricated .
NEO
Would definitely go back
Would definitely go back. Felt comfortable and at ease. Money well spent. Thanks
6 October 2024
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much Danielle really kind words to mention about me .
Regards
NEO
It was a great experience
It was a great experience. Neo is extremely attentive and can personalize the experience depending on your needs and desires. Loved the massage and definitely will come back again.
27 September 2024
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much for your kind words! I'm thrilled to hear you had a great experience. Personalizing each session to meet your unique needs is always my goal, and I’m glad it made a difference for you. Looking forward to welcoming you back for another relaxing visit!" Regards
NEO
Excellent experience
Clean, attractive surroundings with nice decor and a calm atmosphere. Excellent massage with competent, caring therapist. Felt amazing.
The facial - ultimate uplift - was thorough and comprehensive. My skin looked fresh, smooth and firm afterwards.
I will definitely returning.
3 October 2024
Unprompted review
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
"Thank you so much Margaret for your lovely review! I'm glad you enjoyed the calm atmosphere and felt amazing after the massage and facial. It’s wonderful to hear your skin looked fresh and firm. I look forward to welcoming you back soon!"
Regards
NEO
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
"Thank you, R J, for your kind words! I’m glad you enjoyed the service and treatment. It was a pleasure having you, and I look forward to seeing you again soon!"
Great targetted massage.
11 September 2024
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much Alex
Lovely Hot stone massage
First time having a full body hot stone and aromatherapy massage with Neo. It was So relaxing! Neo made sure the pressure was ok, and heat from the stones wasn’t too hot. Would definitely recommend and can’t wait to book in again. Thankyou :)
30 August 2024
Unprompted review
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much for your comment really appreciated
Regards
NEO
You are the best!
You are the best!
My partner is booked in. You always go that extra mile , it’s so relaxing but you seem to hit the right spots when a little more pressure is needed.
Relaxing atmosphere and very professional x
20 August 2024
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you again Maxine and introduce your partner to here also with great review. you made my day : )
This is my first time
This is my first time, ever, having a guasha facial and buccal massage. And it won’t be the last! I feel so snatched and lifted. Fantastic experience. Thank you!
21 June 2024
Unprompted review
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much Jessica. I am so please you felt the different that is my aim too . Thank you for your review and support. NEO
Feeling rejuvenated
Neo is a professional, talented and intuitive therapist. She tailored my massage trust to suit my needs. I would highly recommend.
14 June 2024
Unprompted review
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you So much for your really kind words. lovely to chat with you too and so happy that i could help you. Regards . NEO
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much again for your really kind words
Treatments
I was recommended Neo by a work colleague as I’ve been suffering aching shoulders for many years . Neo was fantastic and I rebooked the following week for another massage and a facial . Wow , what can I say ….. she is the best . My shoulders are so much better and I’ll be back for more very soon . The facial was amazing , my skin looked so healthy and youthful afterwards . I’d definitely recommend her .
11 May 2024
Unprompted review
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you for your such a lovely comment and made my day. All the words really made me happy. Thank you again Louise
Regards
NEO @ Mandala wellness spa
Deep Tissue Sports Massage
Excellent deep tissue sports massage at Mandala. I would highly recommend.
6 April 2024
Unprompted review
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
HI thank you so much Michael very kind of you
Kanika has been absolutely amazing
Kanika has been absolutely amazing. My experience of having a massage with her really enjoyable.
10 February 2024
Unprompted review
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you for your comment even my name is wrong but i am still really appreciate it
Neo has extraordinary knowledge of…
Neo has extraordinary knowledge of techniques especially your own skin..she knows exactly what your skin needs and expertly customises and applies the perfect procedures. She cured a big problem on dry red skin but the time, the effort and skill she gives is priceless
Really recommend
22 February 2024
Unprompted review
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much Anita. sorry i can just log in to reply this. I read your review since the first day and really realy happy with your kind words such a great comments and made my day. Love
NEO
Voucher for my husband birthday
Excellent,I booked a voucher for my husband birthday,the purchase was so easy and online, they provided disposal sheet and towel on the massage day.the massage quality was great and the staff were kind.I will again return this centre.
15 January 2024
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much for your time to commend about this and will always look after you.
Regards
NEO
Neo is such a talented massage…
Neo is such a talented massage therapist. I had a mens facial and back massage. I was feeling and looking better than ever after the treatment.
11 January 2024
Unprompted review
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much Neil really appreciate and kind of you to write this.
Guasha Facial
I was lucky enough to win the Guasha facial, in a raffle that I had entered, and I did not disappoint. I didn’t know what to expect but as soon as I arrived, Neo explained the process step by step and made me feel at ease. I don’t often go for facials but what a lovely experience this was and my skin feels so fresh. Thank you.
23 December 2023
Unprompted review
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you for your kind words Hannah.
Reply from Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much Hayley . Very please you feel relax while you were here...You're welcome any time .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.