&me Reviews 

26
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

The result of having a monopoly and no real requirement to provide any level of customer service. 3 months being told process takes 4-6 weeks. No responses or confirmation of information provided.... See more

Rated 5 out of 5 stars

Fantastic investment app. I felt helped along the entire journey. Rather than opening an account and minding your business, &me really helped me understanding what’s the best product and risk pro... See more

Company replied

Rated 1 out of 5 stars

All I can say is that M&G is an appalling discretionary fund manager and should be avoided AT ALL COSTS. I requested a small withdrawal from my general investment fund through my financial advisor 4... See more

Rated 4 out of 5 stars

Like -emails on market updates -performance chart and graph and ability to scroll along it -money weighted return -asset allocation breakdown -deeper asset allocation look through into secto... See more

Company replied

Company details

  1. Investment service

Written by the company

&me is the investing app with a real human connection. We offer exclusive access to expertly managed portfolios powered by M&G Wealth. By combining their lifetime of expertise with our innovative digital approach, we give you the confidence to invest in your future. Experience &me’s cutting-edge platform and enjoy access to a team of dedicated investment consultants, available at no extra cost to support you throughout your journey.


Contact info

1.9

Poor

TrustScore 2 out of 5

26 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(26)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Took a while to set up

Took a while to set up the app lots of questions some I felt were not needed. I messed up so had to call them they answered call very quick and problem sorted in no time.
Took a day or two for my money to reach my account with no reference to say my deposit was pending. All set up now deposit made will have to see if it can outperform the markets.

1 June 2023
Unprompted review
&me logo

Reply from &me

Thank you so much for your encouraging star ratings! We've also forwarded your feedback to our product team and developers.

Rated 4 out of 5 stars

Overview

Like
-emails on market updates
-performance chart and graph and ability to scroll along it
-money weighted return
-asset allocation breakdown
-deeper asset allocation look through into sectors and performance
-the initial questionnaire and risk profile plus recommendations of fund

Dislike
-min premiums are too high. 200pm is too high would do a regular if it was 50pm
-time to get my money invested took about 2wks, way too long. I can do it with fidelity instantly.

18 April 2023
Unprompted review
&me logo

Reply from &me

Hi Ross, thank you for taking time out to write a review. We've also forwarded your feedback in regards to the minimums to our products team. In regards to the time it took to invest your money, that timeframe falls outside our standard process. Could you please email us on hello@mandgwealth.me or call us on 0203 650 0331 and one of our customer representatives will be able to look into it for you. Many thanks.

Rated 5 out of 5 stars

Quick and easy

I was able to open my account without any trouble and quickly. Consultant on phone was really helpful to guide me through the process and what to expect next. Thanks to the team to get me all set up.

28 February 2023
Unprompted review
&me logo

Reply from &me

Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :)

Rated 5 out of 5 stars

Easy way to invest

A really easy way to invest, with access to experts at a decent price, and the app is very slick too

27 February 2023
Unprompted review
&me logo

Reply from &me

Hi Tom, thank you for taking out time to rate us. It really helps us to keep going and delivering the best :)

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