I paid to rush my item. I never got a shipping notification. I left emails and voicemails canceling my order but they never picked up or responded. They got in touch a month later to say everything wa... See more
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Absolutely no communication with the company. Tried several times through emails and voicemail. No one would answer the phone or have the courtesy to return the call. I wanted to add an item to my pur... See more
Having seen a number of similar products receive bad reviews I was very sceptical about ordering these. I took the plunge half expecting to be disappointed but the mats for my Alfa arrived within a mo... See more
Company replied
Mats are absolutely incredible. Even though shipping was long, the customer service from time of ordering to delivery was great. The quality and precision to detail is amazing. Everyone who sees them... See more
Company replied
Company details
- Car accessories shop
- Auto Accessories Wholesaler
- Car Parts Manufacturer
- Auto parts shop
- Valeting service
- Car Equipment Accessories Store
Written by the company
Manicci Luxury Auto Styling was established in 2014. Manicci International is a globally recognized auto styling brand focusing on the interior auto styling of luxury and exotic vehicles. We make unique, elite, custom made luxury leather car mats and trunk/cargo/boot liners using our state of the art technology for over 1000 different vehicle models. Our luxury car mats are a luxurious combination of style, class, comfort and protection for your vehicle. Our high quality products and excellent customer service has allowed us to win Business Excellence Awards across the globe. With our award winning design, we precisely custom fit each mat to order to its respective car using your vehicle manufacturer measurements to ensure a perfect fit. All of our Manicci mats are tested to make sure each piece is of elite quality and safety guidelines are met. Our products were also professionally tested over 2 years in 2014 using the best materials on the market in actual vehicles during every day use as well as temperature controlled environments. We passed all product tests using a top third party product quality control inspection company in the USA. Our mats are custom made once you order them for your vehicle model. Our stunning award winning products are a must have for anyone who loves to add some custom styling to their car, loves a bit of luxury or simply wants to protect their investment and help their car hold its value for longer. Manufactured to the highest quality using 3D scanning techniques to get incredible accuracy of every vehicle and computer cutting equipment for the most accurate of finishes, they literally cannot be beaten on finish. The diamond styling pattern is synonymous with high end upholstery found in the worlds most valuable vehicles, a style that is often out of reach from your everyday car. Adding this level of finish without the extreme custom upholstery and interior customization costs is not something to be missed.
Contact info
Surrey, Canada
- 844 626 4224
- info@manicci.com
- manicci.com
2.9
Average
167 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 44% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Manicci Luxury Auto Styling
Hi Sri, Your mats were successfully delivered. We emailed you.
thanks
Team Manicci
Excellent product!
Floor mats fit perfectly for my Macan. I love the dark brown color too!
3 December 2021
Reply from Manicci Luxury Auto Styling
Hi Lucas, you are awesome! We appreciate you and your review!
Team Manicci
Manicci is truly a game changer!
Manicci is truly a game changer!
The quality of the mats for both my vehicles are suburb and sturdy.
Great customer service and very easy to get a hold of.
Definitely recommend to anyone in the market in search of new car mats 🙏🏻
3 December 2021
Unprompted review
Reply from Manicci Luxury Auto Styling
Hi The Clouded Barber,
Thanks for your support and we are happy you are happy!
Team Manicci
Manicci is such a great customer…
Manicci is such a great customer service they provide any answers for you within a day very happy with their service I would highly reccommend them to my family and friends
2 December 2021
Unprompted review
Reply from Manicci Luxury Auto Styling
Hi Quang,
Great review! Happy to know you are enjoying your Manicci mats!
Team Manicci
A good experience
I bought the diamond stitched front flooring for my 2015 brz and they've been so helpful and informative.
2 December 2021
Unprompted review
Reply from Manicci Luxury Auto Styling
Hi Juan,
Great customer! Happy you love them!
Team Manicci
The best mats I’ve ever got for my…
The best mats I’ve ever got for my Alfa! Best quality amazing colour, and so durable 😍! They also are 100% durable so I can wash them whenever I want! Shipping took long but the quality is THE BEST
2 December 2021
Unprompted review
Reply from Manicci Luxury Auto Styling
Hi Qvnation,
Excellent review! Enjoy them ! :)
Team Manicci
Reply from Manicci Luxury Auto Styling
Hi Karl,
You are super and we appreciate you!
Team Manicci
i have not received it yet
1 December 2021
Reply from Manicci Luxury Auto Styling
Hi Carl, floor mats are in transit. Sorry for delay. They will arrive soon
Team Manicci
It didn't meet my expectation
It didn't meet my expectation. My hope is high after seeing those review in youtube, they look nice, sides are well covered and fits perfectly but what I've got for my Xtrail 2017 is no more than like an ordinary Mat that you can buy in Aldi and Lidl for £9 clips won't fit unless you destroy your car. lol. Materials are good but the fittings are terrible. I'm disappointed. Maybe results are depending on the car type as most of the car reviews in youtube are small cars, but still paying £212 for the premium mat and getting nothing extra ordinay is ..... lol.
[Order #35320] (October 25, 2021)
Premium Black With White Diamond Car Floor Mat
Vehicle Make ::
Nissan
Vehicle Model ::
Xtrail
Vehicle Year Of Manufacture ::
2017
Right Or Left Hand Drive Vehicle ? ::
Right Hand (Most U.K Vehicles)
Vehicle Number of Seats ? ::
5 seats (front and rear full set)
Add a matching boot/trunk base mat ? ::
NO
Select Carpets Color ::
Black (like shown in product image)
Ask me to email them but did reply reply.
1 December 2021
Reply from Manicci Luxury Auto Styling
Hi Val, Sorry about your experience. Please email info@manicci.com with your order number in the subject line and a manager will want to discuss your matter further.
Thanks
Team Manicci
They're beautiful and good quality just…
They're beautiful and good quality just wish they attached to the carpet a little better. Now I want my entire carpet floor with the diamond Stitch
1 December 2021
Reply from Manicci Luxury Auto Styling
Hi Lyle,
Thank you for your kind review! We truly appreciate it
Team Manicci
Great product but takes a while for…
Great product but takes a while for your order to arrive.
1 December 2021
Reply from Manicci Luxury Auto Styling
Hi Malena,
Thank you for your kind review.
Team Manicci
Mats are perfect !
These mats are great. They fit the car perfectly! Customer service was very responsive as well. All in all a great experience! Will be ordering the trunk liner soon ! Thank you for a beautiful product! Now I wipe my feet before entering the car !
1 December 2021
Reply from Manicci Luxury Auto Styling
Hi Nadia,
Thank so much for your review! You rock!
Team Manicci
Quality mats
Quality mats, reasonable price but customer service is pretty poor, e-mailed numerous times with no response
1 December 2021
Reply from Manicci Luxury Auto Styling
Hi Ian,
Thank you for your review! We have hired some more staff recently to accommodate and keep up with emails. Sorry
Team Manicci
Just have to be patient.
Front, mid and rear passenger floor mats for 2014 Mercedes-Benz GL450 are absolutely beautiful! They fit perfectly with the exception of the snap locking holes don't quite Line up with the factory studs on the foot well floorboards. When I say fit perfectly I mean fit perfectly. The car looks like it came from the factory with them!! I also went with the matching cargo mat which is beautiful but the radius curve closest to the lift gate is not accurate.
Hands down the best and nicest mats available! You just have to be patient for it taks quite a long time for the shipping...
I went with the version 2.0 and still find myself staring at them because they are so very nice !!
1 December 2021
Reply from Manicci Luxury Auto Styling
Hi Gordon,
Beautiful review! We truly appreciate it!
Team Manicci
Just know it will take one month from…
Just know it will take one month from the date of purchase to receive your items. YES, it's worth the wait. These items ship in from China. Quality is excellent and worth every penny! DO NOT BOTHER WITH THE FASTER SHIPPING OPTION! I initially did so, but it just wasn't possible to get them that fast. Customer support was prompt to refund that extra cost quickly!
30 November 2021
Reply from Manicci Luxury Auto Styling
HI Eric,
Thanks for the kind review! We appreciate it!
Team Manicci
Excellent Quality and Craftsmanship!
The product is excellent, and was truly impressed at the custom fit. Everything lined up a fit perfectly inside my Infiniti QX60. Considering these are custom-made, they are essentially a perfect fit. The quality is marvelous as well. I’m so glad I bought these over the OEM floor mats. Keep up the good work Manicci!
30 November 2021
Reply from Manicci Luxury Auto Styling
Hi Ryan,
Sorry for delayed response. We have hired extra staff recently to keep up with emails.
Team Manicci
Reply from Manicci Luxury Auto Styling
Amazing review!
Thanks!
Our truck mat doesn’t fit
Our truck mat doesn’t fit. Pls let me know how to resolve this problem. Thanks
Bino kurian
6309270103
30 November 2021
Reply from Manicci Luxury Auto Styling
Hi Bino,
Please check you email inbox. Sorry for issue. We have requested more information from you.
Team Manicci
Even with a usps shipping error they…
Even with a usps shipping error they made things right. Placing another order with them right now. I would suggest using the faster shipping option as the standard is having issues from no fault of the company. Highly recommended
30 November 2021
Reply from Manicci Luxury Auto Styling
Hi Jason,
Thank you for the kind response! We truly appreciate it!
Team Manicci
High quality car floor mats arrived…
High quality car floor mats arrived fast, easy to put on the car. Car looks amazing! Thank you Manicci!
30 November 2021
Reply from Manicci Luxury Auto Styling
Hi Kert,
Awesome! Enjoy your Manicci mats!
Team Manicci
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