I paid to rush my item. I never got a shipping notification. I left emails and voicemails canceling my order but they never picked up or responded. They got in touch a month later to say everything wa... See more
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Absolutely no communication with the company. Tried several times through emails and voicemail. No one would answer the phone or have the courtesy to return the call. I wanted to add an item to my pur... See more
Having seen a number of similar products receive bad reviews I was very sceptical about ordering these. I took the plunge half expecting to be disappointed but the mats for my Alfa arrived within a mo... See more
Company replied
Mats are absolutely incredible. Even though shipping was long, the customer service from time of ordering to delivery was great. The quality and precision to detail is amazing. Everyone who sees them... See more
Company replied
Company details
- Car accessories shop
- Auto Accessories Wholesaler
- Car Parts Manufacturer
- Auto parts shop
- Valeting service
- Car Equipment Accessories Store
Written by the company
Manicci Luxury Auto Styling was established in 2014. Manicci International is a globally recognized auto styling brand focusing on the interior auto styling of luxury and exotic vehicles. We make unique, elite, custom made luxury leather car mats and trunk/cargo/boot liners using our state of the art technology for over 1000 different vehicle models. Our luxury car mats are a luxurious combination of style, class, comfort and protection for your vehicle. Our high quality products and excellent customer service has allowed us to win Business Excellence Awards across the globe. With our award winning design, we precisely custom fit each mat to order to its respective car using your vehicle manufacturer measurements to ensure a perfect fit. All of our Manicci mats are tested to make sure each piece is of elite quality and safety guidelines are met. Our products were also professionally tested over 2 years in 2014 using the best materials on the market in actual vehicles during every day use as well as temperature controlled environments. We passed all product tests using a top third party product quality control inspection company in the USA. Our mats are custom made once you order them for your vehicle model. Our stunning award winning products are a must have for anyone who loves to add some custom styling to their car, loves a bit of luxury or simply wants to protect their investment and help their car hold its value for longer. Manufactured to the highest quality using 3D scanning techniques to get incredible accuracy of every vehicle and computer cutting equipment for the most accurate of finishes, they literally cannot be beaten on finish. The diamond styling pattern is synonymous with high end upholstery found in the worlds most valuable vehicles, a style that is often out of reach from your everyday car. Adding this level of finish without the extreme custom upholstery and interior customization costs is not something to be missed.
Contact info
Surrey, Canada
- 844 626 4224
- info@manicci.com
- manicci.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 44% of negative reviews
Typically takes over 1 month to reply
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I was a little hesitant in ordering
I was a little hesitant in ordering the floor mats for my 2019 Mazda CX9 because my rear bench seat doesn't meet the floor as shown in most of the pictures on the website. I finally decided to just go ahead and place the order. These floor mats are a great fit and look excellent in my CX9. I will be ordering more for my Genesis G70 very soon. I am VERY pleased with this product. Thank you

Reply from Manicci Luxury Auto Styling
Great quality just took longer than…
Great quality just took longer than expected. Thanks guys

Reply from Manicci Luxury Auto Styling

Reply from Manicci Luxury Auto Styling
The mannici mats are of good quality…
The mannici mats are of good quality material and it does look nice. However, for my audi A3, it didn't fit properly. Lot's of gaps. I saw a lot of YouTube videos where people would show their mannici mats in their cars and it was way more covered and well put in their cars. Just for your info, none of them were Audis, so I had to buy it and see it for myself.

Reply from Manicci Luxury Auto Styling
Makes my Benz look nice and keep carpets clean!
Very satisfied with my Manicci mats for my Mercedes CLK 320 Coup. Helps protect the crème colored carpets. Thanks Manicci.

Reply from Manicci Luxury Auto Styling
I can’t review a product
I can’t review a product, that I still haven’t received, & is still sitting in China as of 4 Nov

Reply from Manicci Luxury Auto Styling
Overall 3 stars
I ordered some rugs a month and a half ago. I haven't received them yet. I have tried to contact them by email, phone, message on there site multiple times and there has not been any response.
Edit:
The rugs have finally arrived about 2 and a half months after ordering! They look pretty good. The quality is nice to, but the driver seat rug doesn't fit as well as the passenger side & back ones. We don't have much issues with the product but for the price I expected a better fit. The customer service was pretty nonexistent though. 3 stars overall.

Reply from Manicci Luxury Auto Styling
Front drivers side mat keeps sliding…
Front drivers side mat keeps sliding forward under the gas pedal regardless of using all the supplied fasteners. Zero communication from Manicci when assistance is requested.

Reply from Manicci Luxury Auto Styling
Amazing customer service
Amazing customer service, responded to my issue promptly. We forgot to add clips to order, they added them for free. Great business!

Reply from Manicci Luxury Auto Styling
My car looks more expensive now
My car looks more expensive now , those perfectly stitched mats. I am in love with these.
Ordering soon for my other cars too.
Thanks

Reply from Manicci Luxury Auto Styling
Excellent Quality
Excellent quality, nice leather, easy install and fit very nicely! Two for one also. The rugs look great with just the leather and with the material rug you can remove. It’s worth paying for the extra.

Reply from Manicci Luxury Auto Styling
Anticipation
UPDATE: We are still waiting with little support or interaction from customer service. I understood it would take a month from time of order but we are now at 6 weeks+ and no clue as to where our mats are!!! Please find them - and don’t tell me in a batch on a cargo ship(duh)- I want an actual tracking report- the one I have says they are still in China since 11/4!!! If that is the case I am seeking a refund and charge back from the credit card company!
Thank you
Previous comments:Still waiting on our mats~will update once they arrive- it’s been over 4 weeks so expecting any day. Although tracking does not indicate that they have even left China yet!!!! Anxious to get these!

Reply from Manicci Luxury Auto Styling
I have not yet received my shipment
I have not yet received my shipment and am already getting questionnaire on how my experience was. Well I haven't had the experience of seeing my product yet so it's a 1* for now.

Reply from Manicci Luxury Auto Styling
Great Product/ Shipping issues
Customer service started off great but when they were unable to fulfill the express shipping they stopped communicating unless it was automated. This issue has been resolved.... The Quality of the product was GREAT except my mats were supposed to be white stitching and the have a blue iridescent tint which my son decided to keep instead of returning.
I WOULD ORDER the product again with a more clear understanding of what to expect since they are manufactured and shipped from China

Reply from Manicci Luxury Auto Styling
Quite attractive, very happy
Quite attractive. Fit is very good. Expect this to survive wear and tear well. Easy to vacuum and clean. Getting a lot of “wow’s” from friends.

Reply from Manicci Luxury Auto Styling
Car Mats
I love my car mats! They took a little to get in but the wait was definitely worth it. They fit perfectly. I already recommend these mats to everyone!

Reply from Manicci Luxury Auto Styling
Get ready to wait...and be disappointed. Couldn't be worse.
I ordered a liner for a new Mercedes GL450 to cover the rear with the 3rd row seats down. I should have known something was suspicious when they didn't answer my query about how this would attach to the second row captain's chairs and whether it would cover the space in between. I waited around 6 weeks, tried to contact them to ask why it was stuck at the port for 3 weeks and didn't get a response. I received the item and it doesn't cover the 3rd row. So now I paid the money, they don't accept returns, and I have a dirty dog in the back without any liner. Thanks Manicci.
PS - The attachments they provide to attach it to the car are pathetic and there's not even close to enough. I always previously went to Hatchbag in the UK and will be going back. This is pure junk.

Reply from Manicci Luxury Auto Styling
I am very disappointed:(
I am very disappointed. I watched a lot of youtube videos about Manicci products and they all looked perfect. So I ordered a set for my Audi A8. Of course mine wasn't even close to the perfect look nor to the pictures on the website. I have received the floor mats full of wrinkles and cuts. I thought it would get better but the cuts are still there after 3 months. It just looks disgusting. That's not what I paid for.
The other thing is Manicci says on their website that they are in Canada, but they will send your order from China!

Reply from Manicci Luxury Auto Styling
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