Manorcroft beds Reviews 

131
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

The ordering was easy, delivery was fine, but communication was poor until I chased. Had no confirmation of payment or order email, no follow up to say that things were in process. It was a 5 star e... See more

Rated 3 out of 5 stars

I ordered bed on 16/12/22 , expecting it to arrive within a week , tried logging onto website but kept coming up with error , eventually found a contact number , called but no answer got a text to say... See more

Rated 5 out of 5 stars

"I recently bought the Wing double bed frame in cream plush, and it's everything I hoped for! The design is simply gorgeous, adding a stylish and elegant touch to my bedroom. It feels incredibly sturd... See more

Company replied

Rated 5 out of 5 stars

Great customer service. We needed a Saturday/Sunday delivery so contacted through WhatsApp and it was delivered the very next day (Saturday). I'd looked at and tried this mattress at a local shop at £... See more

Company details

  1. Bedroom furniture shop

Written by the company

Leading Online Retailer for Luxury Beds, Luxury Bedroom Furniture & Luxury Mattresses in the UK. Save Up To 50% OFF High Street Prices Now.


Contact info

4.0

Great

TrustScore 4 out of 5

131 reviews

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No history of asking for reviews

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4.0

All reviews

(131)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good quality

27 September 2024
Unprompted review
Manorcroft beds logo

Reply from Manorcroft beds

Thank you for your lovely review! We're so pleased to hear that you're happy with the quality of your purchase and that our delivery was quick and efficient. Knowing that you trust us means a great deal, and we’re grateful for your recommendation.

If you ever need anything in the future, please don’t hesitate to reach out—we’re here to help!

Rated 5 out of 5 stars

Fabulous bed gorgeous quality and made…

Fabulous bed gorgeous quality and made and delivered next day couldn’t ask for more great Company

24 September 2024
Unprompted review
Manorcroft beds logo

Reply from Manorcroft beds

Thanks for your detailed review, Your feedback is useful for others to make better purchasing decisions. All the best.

Rated 1 out of 5 stars

No different from Facebook Marketplace sellers

I bought a bed from Manorcroft beds and the wrong size was delivered. I contacted them and response was dire.
Dragged out over hours,
It took for me to say that I would reverse the payment if i did not hear from them. That got me some attention and they said the next delivery would be 9 days later (on 29th Aug)
No further communication from them, no bed delivered and Im just being ignored.
The very professional Whatsapp number is now just going to voicemail.
So I have had to contact the bank and start a chargeback process. I have sent the bank our entire chat history.
This is for a person I support and they knew this.
It is not acceptable for them to treat any customer this way but when they know it is for a very vulnerable disabled adult who cannot speak for himself it just hits a bit harder.
He has a 4ft 6 mattress hanging off a small double bed because they sent the wrong bed.
They said he could use the small double for the 9 days until new bed arrived. I am disgusted by it.
I doubt they are professional enough to even read their reviews but if they do its order number 31781. I will be more than happy to stop the chargeback for the correct bed.
If I dont hear then i will get his money back for the and then sell the wrong one.
This "business" is no different from all the businesses on facebook marketplace.
They just make themselves look more professional. They dont even send a confirmation email.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Wing Bed Frame

"I recently bought the Wing double bed frame in cream plush, and it's everything I hoped for! The design is simply gorgeous, adding a stylish and elegant touch to my bedroom. It feels incredibly sturdy and well-made, providing excellent support for my mattress. Plus, it's super easy to assemble! The frame is not only beautiful but also very comfortable—definitely a perfect balance of form and function. Highly recommend if you’re looking to upgrade your bedroom with something both functional and chic!"

27 August 2024
Manorcroft beds logo

Reply from Manorcroft beds


Thank you for your lovely review! We're delighted to hear that you're happy with your beautiful new bed and that it fits perfectly in your new home. It's great to know that the delivery was quick and the team was friendly.

We appreciate your kind words about our customer service and the ease of navigating our website. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Value for money

This bed is such good value for money. It's very simple to assemble. Nice and sturdy.
Delivery was straight-forward.
Communication through WhatsApp was replied to quickly.
Daughter is very happy with her new bed. Thanks!
10/10

14 July 2024
Unprompted review
Manorcroft beds logo

Reply from Manorcroft beds


Thank you for your lovely review! We're delighted to hear that you're happy with your beautiful new bed and that it fits perfectly in your new home. It's great to know that the delivery was quick and the team was friendly.

We appreciate your kind words about our customer service and the ease of navigating our website. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Excellent service fully recommended

Excellent service fully recommended. Beautiful bed. Slight miscommunication was sorted out immediately. Great customer service.

16 March 2024
Unprompted review
Manorcroft beds logo

Reply from Manorcroft beds


Thank you for your lovely review! We're delighted to hear that you're happy with your beautiful new bed and that it fits perfectly in your new home. It's great to know that the delivery was quick and the team was friendly.

We appreciate your kind words about our customer service and the ease of navigating our website. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Damaged bed on deliver

So the delivery was quick however. When bed was delivered it was delivered damaged it genuinely looked like there was cigarette burns in the headboard. I have emailed them and heard back from the company and we have managed to come to a resolution we were both happy with thank you the person I spoke with on WhatsApp

5 February 2024
Unprompted review
Manorcroft beds logo

Reply from Manorcroft beds


Thank you for your lovely review! We're delighted to hear that you're happy with your beautiful new bed and that it fits perfectly in your new home. It's great to know that the delivery was quick and the team was friendly.

We appreciate your kind words about our customer service and the ease of navigating our website. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Very nice bed decent price very happy…

Very nice bed decent price very happy would highly recommend

1 October 2023
Unprompted review
Manorcroft beds logo

Reply from Manorcroft beds


Thank you for your lovely review! We're delighted to hear that you're happy with your beautiful new bed and that it fits perfectly in your new home. It's great to know that the delivery was quick and the team was friendly.

We appreciate your kind words about our customer service and the ease of navigating our website. Your recommendation means a lot to us.

Rated 3 out of 5 stars

Excellent price for the style of bed…

Excellent price for the style of bed compared to other retailers. Quick, friendly delivery. Good customer service, they even called me up gone 10pm one night to confirm delivery of the bed the following day and they also called up after delivery to see how it all was, however I had not built the bed at this point, as I was decorating my daughters bedroom. However, really disappointed with the manufacturing quality. The middle support bean bracket on the head board was at a completely different height to the foot board so I had to remove it a reposition it so that the slats lay evenly across the bed frame. Not what I expected and i should not have to have done this.

8 September 2023
Rated 5 out of 5 stars

Great service and quality

From purchasing this bed, I got updated the day before with a time slot and then the day of the delivery the courier rang me to let me know he is 30 mins away. When the bed got here it was easy to put together and there were no faults. It was exactly as described. I would definitely buy again if needed and would recommend.

13 September 2023
Unprompted review
Manorcroft beds logo

Reply from Manorcroft beds


Thank you for your lovely review! We're delighted to hear that you're happy with your beautiful new bed and that it fits perfectly in your new home. It's great to know that the delivery was quick and the team was friendly.

We appreciate your kind words about our customer service and the ease of navigating our website. Your recommendation means a lot to us.

Rated 1 out of 5 stars

Don't recommend

Don't recommend. The bed we've got recently was poorly made and packed, with a flimsy headboard and staples sticking out which cut my feet. Cream naple fabric looked cheap. The company contacted me to remove a previous review. Would like to send that "high quality" bed back and get a full refund which is impossible to do.

7 September 2023
Rated 5 out of 5 stars

💯 happy wih.

I’m absolutely loving it.
it looks better than in the pictures. Great designed & high quality.
So happy with my purchase.
Thank you so much

19 August 2023
Rated 5 out of 5 stars

This is the second bed I have ordered…

This is the second bed I have ordered from here. The service is great. Quick delivery. Any questions you have they get straight back to you. The guys that delivered the bed were really nice. And lastly the quality of the beds are amazing 🤩

8 August 2023

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