The ordering was easy, delivery was fine, but communication was poor until I chased. Had no confirmation of payment or order email, no follow up to say that things were in process. It was a 5 star e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered bed on 16/12/22 , expecting it to arrive within a week , tried logging onto website but kept coming up with error , eventually found a contact number , called but no answer got a text to say... See more
"I recently bought the Wing double bed frame in cream plush, and it's everything I hoped for! The design is simply gorgeous, adding a stylish and elegant touch to my bedroom. It feels incredibly sturd... See more
Company replied
Great customer service. We needed a Saturday/Sunday delivery so contacted through WhatsApp and it was delivered the very next day (Saturday). I'd looked at and tried this mattress at a local shop at £... See more
Company details
Written by the company
Leading Online Retailer for Luxury Beds, Luxury Bedroom Furniture & Luxury Mattresses in the UK. Save Up To 50% OFF High Street Prices Now.
Contact info
Lower Ground Floor Headfield Mills, Cardwell Terrace, WF129NP, Dewsbury, United States
- 07832074620
- manorcroftbedsltd@gmail.com
- manorcroftbeds.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good overall service and great bed
A strong good quality bed , something to be aware of is, they only to deliver to ground floor , which wasn’t brought up to just prior to delivery though it is apparently on the delivery description (maybe I missed it) it wasn’t the end of the world as I had a hand to lift it upstairs. The gave a rough time slot first thing on Thursday morning and driver made contact 45 mins before arrival which made it easy to be ready for the delivery. Overall not a bad experience and I would recommend them bearing in mind the above points.
Beautiful Bed
Fast delivery, promised contact and follow up via whatsapp, email and message.
Beautiful bed , but make sure to have your tools ready to set it up!
I absolutely love my bed what a…
I absolutely love my bed what a difference it makes to my room it was so easy to get a reply from them would highly recommend manorcroft beds well worth the money.
Super fast delivery and having a…
Super fast delivery and having a customer service contact over WhatsApp really helped.
I had a message to say it was being delivered and they were really helpful when I thought I was going to be out.
The quality of the bed is great… really heavy and looks more expensive than it was. I am now ordering another bed! Thank you so much!
Quality made to last!!
I brought a bed from this company last week. It got delivered earlier than expected and the drivers brought it to my doorstep. The bed is extremely heavy and made of good quality materials. The slats are proper timber wood and even the full size headboard is strong and heavy. It took 2 people to carry each bit up the stairs. Comes with all fixings etc. It could have don’t with a spanner included but I found one in the toolbox luckily. My daughter is very happy with her new bed. Thank you.
fabulous service from the go
The purchase and the delivery was smooth fast and easy to do. I was kept informed in the delivery from the drivers via phone as to time of delivery. The service was of a very high standard.
Fantastic company
Fantastic company, easy to order and customise product. When it was ready for despatch I had a text and then a phone call to confirm day and eta. Driver phoned when he was half an hour away to make sure I was in, especially as he was early. Delivered all items to the house and was very helpful and polite. Great service start to finish.
Great service and quick
Happy with the service and product
Happy with the service and product, found them reliable.
Great bed,and very good communication.
Great communication all the way…
Great communication all the way through, great product so far no complaint really pleased with the purchase. Thank you
Fabulous bed maker
The bed itself is absolultely gorgeous. We got in on sale so it was extra great value for money. Customer service was really excellent as well, I changed the size from King to Superking (Luckily before they had built the frame) and they had no trouble making the change for me. They delivered much sooner than expected so that was a great bonus. They even helped me really quickly when I had a question about assembly. (Which is also really simple) I would definitely buy a bed frame from these guys again.
Great service
Great service
Ordered a bed for my son and he loves it.Good quality bed and decent price too happy with it.
Beds look great and and came as…
Beds look great and and came as describe,Great communication with customer service too.
Ambassador Bed
Wow ! Love my new bed, it’s super comfy, I’m recently widowed and this was easy for me to put together.
Delivery driver was very helpful and carried all parts into my living room.
Thank you Manorcroft Beds
Excellent
Nice customer services! Happy with this purchase, i recommend this company!
3ft panel bed 10/10 service
I ordered an amazing 3ft panel bed and had excellent customer service. The bed was as described, with a sturdy frame. The staff was knowledgeable and patient, helping me choose the right bed, and the order was delivered promptly. Highly recommended.
Quick responses on WhatsApp aswell.
Great quality bed,excellent costumers…
Great quality bed,excellent costumers service, very easy assemble, delivered in 5 days
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







